Garage Door Supplier reviews across the US

Garage door spring broke over the weekend. Called first thing Monday morning. Techs were at my house and replaced the springs and cables by lunch. Great service!

I can't say enough about the service provided by Todd from Midwest Overhead Door. We had a unique situation that required immediate attention, knowledge, and experience. Todd delivered all three at a very reasonable price. He was courteous and professional. I highly recommend this company.

Scott showed up quicker than I thought someone would. He had the wrong address and I came out and directed him over. He assessed the cable and started to work on it immediately. He was polite and listened to what I had told him happened. He made sure it worked well before he left. He didn't leave a mess or anything. I would recommend him if someone were to ask.

Great company. Called them and left a message while they were closed over the weekend. Got a callback shortly after they opened on Monday and within two hours max the technician was here to fix the garage door. Fast response, fixed the issue, was nice. Door works great. Will definitely use them again.

Technician was sent out same day. Everyone I spoke with was helpful and friendly. Work was completed and they had the problem fixed in a timely manner. Was very satisfied with my service and will always use them for any problems with my garage doors.

We had a good service experience from Mid-West Overhead Door. The response was timely. We had spring repair completed in a short timeframe. Would definitely use this firm again.

They were able to fix my broken garage door spring the next business day. The technician also lubed the channels and reprogrammed my key pad. I will definitely use their service again when I have an issue.

I needed a new garage door and opener, so I reached out to friends for recommendations. They suggested contacting Mid-West Overhead Door. Unsure of what to expect during the estimate meeting, I was pleasantly surprised when Jeff agreed to meet with me after hours. He arrived promptly and demonstrated extensive knowledge about garage doors and openers. He accurately assessed the age of my old opener and door, and presented various options tailored to my needs. His quote was fair and transparent. Once the new door arrived, the installation was scheduled, and the team worked efficiently, removing the old components and leaving the area spotless. I was thoroughly impressed with the service, and my garage now looks revitalized. Thank you.

I previously used this company to replace a garage door spring and had a good experience. Since I was experiencing issues with the opener this time, I called them again.

The part to fix the opener would take two weeks to arrive, so we opted to replace with a new opener. The service was really good, just like the first time, my only feedback here is there was no courtesy call to say they were on the way for either visit on this last service. Calling ahead would be good to plan around.

My biggest disappointment was finding out, by researching, after the opener was installed that the new opener was less powerful than the previous one we had. We have a heavy garage door, and this has caused the door to open slower than before, which wasn't anticipated. Not a huge issue, but it would have been good to know what to expect when deciding on the model to install as a replacement. Had I know, I would have opted for the same or better than was previously installed.

Suppose it's one of the learn by trial and error, which I'll keep in mind the next time I need to replace an opener. This should be something that the company advises the customer at point of sale/before install.

Genie is my go to for all garage repairs & service. They are quick to respond & provide quality work at a fair price. I highly recommend them for all your garage needs!

Q. WHAT SHOULD YOU DO WHEN YOU TRY TO OPEN A LOCKED GARGE DOOR?
A. CALL GENIE SALES & SERVICE

A little excitement when I tried to head out late last night, not realizing our garage door was locked. The opener pulled, but with the door locked, a left lower roller popped out of place, as did the left side cable and the center stile (where the door is lifted by the metal arm) was displaced.
Gary at Genie Sales & Service returned my call early this morning, came by shortly thereafter, and got everything back to normal quickly! He and his son Cory have taken great care of our door over the years and are always professional and courteous.

Yes, I could have called a 24/7 service, but Genie Sales & Service is worth the wait!Genie Sales and Service continues to set the standard for quick, courteous and dependable! Quality products from quality people!

Cory was prompt, professional and knowledgeable. His quote was the lowest - and it was a great experience to boot. We are also happy to support a 3rd generation local business!

I do not want to leave an extensive review but I will say that Cory went "all out" to provide me outstanding service for my garage door. We were experiencing a lot noise as the garage door went up and down. I really figure it was time for some type of maintenance since the garage door was operational since 2004. Cory took care of business. He lubricated all the springs and replaced some worn out rollers and now the garage door is quiet as a church mouse. Thank you Cory for the outstanding service.

If I could leave 10 ⭐️ I would (I am)!!
I called at 8:00 this morning and left message 8:06 got a call from Cory, I explained what issue I was having. He said he would calm me later around 5 and walk me through the steps to up and running.
He kept his word!!
I was truly expecting a charge service call or something.. throughly impressed by Cory….

Having been both a homeowner and the owner of several home rental properties for many years, I have called on garage door companies many times, primarily for repairs, but I have purchased new doors and openers, as well.

Over the years, I have found this industry to attract many deceptive and outright crooked companies. Some pose as a local company, when they are far away. Others prey upon trusting folks, who often don’t get multiple bids / prices, and charge outrageously unethical prices.

GENIE SALES & SERVICE CO. is one of the rare garage door businesses I trust in North DFW. Family owned and operated by father and son.

They have proven to be trustworthy, highly competent & knowledgeable in this industry. They are the only garage door sales and repair company I recommend to my family and friends.

I would advise folks to get always get bids from 2 or 3 reputable local companies. And, always call on Genie Sales & Service when you do.

I highly recommend them to you.

OMG! Cory is the best!! My garage door came off its tracks and I left a message for Cory, he called me back within 20 minutes and we had it fixed within an hour. He was sooo kind and efficient! Explained what he was doing and fixed it without costing me an arm and a leg. I highly suggest contacting him!! I will keep his number for future needs!😎

It is always a pleasure doing business with this company.
I have 5 large doors at my facility and 1 very heavy door at my house.
They service them at least once a year to keep them working smoothly.
Fast friendly service.

We recently found Genie garage door sales and service and it was a blessing. I shopped around for a month with estimates from a few vendors. My search was frustrating with insincere sales tactics and up-charges on things I didn’t need. With a little luck, we came across Gary and Cory at Genie sales. He met me at his shop on short notice, allowed me to see the merchandise at his shop, and truly listened to my questions and concerns. I immediately could tell that this is an honest family business which prides themselves on integrity and customer service. Gary came out to my house the next day, gave me a solid estimate on only we he and I felt was needed and replaced my doors a couple days afterwards. His prices beat the competition and he didn’t find anything wrong with my current garage door motors. This was something that the other vendors were trying to rip me off on. With that said, I decided to upgrade to insulated doors with ornamental hardware. I can’t say enough on how great they look and the quality of doors Genie sell are fantastic. They feel solid and the hardware is much better quality than what I previously had. Thank you Gary and Cory for your professionalism, honesty, and prompt work! Please give this company a shout if you need work on your garage doors. You will be happy with the experience and its a breath of fresh air to know that we have good people willing to go above and beyond to help you in a society that’s just out to take your money.

What an outstanding job Cory and Gary did. They worked timely and diligently. Cory was informative when explaining remotes, codes, cars and safety. It looked great. Thank you guys for the hard work!

I was experiencing an issue with my newly purchased Genie unit from Home Depot. He was quick to respond to my inquiry and was extremely professional. He was flexible in meeting me the next day and was able to help me solve the issue I was experiencing. You can tell he cares and wants to help the customer. If you have issues with your genie unit in the future or need any garage door work done, I’d recommend you go with Cory!