Home Services reviews in Waimanalo, Hawaii

Lots of hibiscus and other landscaping plants, stone sculptures, stones and rock. Friendly staff.

Perfect company

Great customer service

Friendly and helpful and plenty of aloha

Their the Best....and always friendly

They are amazing definitely purchase from here!

I love this place it's so cool and has so much stuff to choose from amazing place !

Chelsea has the best customer service. Promote her now!!!!

Truly inspirational place for garden design and rock purchases. Extremely friendly and helpful staff.

Was looking for a particular rock shape to place in my garden. Found it at a very reasonable price, excellent, excellent customer service. No doubt I'll be back!!!

We had a very pleasant experience at Big Rock Hawai‘i and found the perfect garden sculpture for our little garden area. Very helpful and knowledgeable staff. We will definitely recommend Big Rock Hawai‘i to others!

Stunning location in Waimanalo. All of the staff that I interacted with were so friendly and helpful. I was able to pickup some river rocks for landscaping, but I will be back again for sure. So many beautiful pots and plants.

Great place for garden needs. Very friendly and helpful staff. They have many different types of fountains, sculptures, lanterns, rocks etc. Got ourselves two beautiful Buddha statues for a fair price. Totally recommended.

During this past year of Covid lockdown my husband and I worked on re-doing one side of our driveway. We pruned American Guava trees (I use the fruits to make jam and jelly), removed, trimmed, planted and re-planted other trees and plants. Then came the big task. What do we do with the ground? We decided to build a little garden and then cover the remaining ground with stepping stones and river rocks. Enough stepping stones to provide a path to pick guavas/vegetables/herbs and river rocks to cover the remaining area. We were provided excellent service by Tanya and Chelsea at Big Rock. They treated us like family and made our project seem like their project too. We told them the general shape and sizes of the stepping stones that we needed and they quickly dispatched one of their fabricators to assist them to move layers of stones from their pallets until we found what we wanted. Everyone was very professional and caring. It really impressed us that Big Rock manufactures the stepping stones on property and the stones look like real lava rocks, not concrete. We are both 70+ so it took us a few months and several trips to Big Rock to imagine, plan then create our new landscape. The project kept us sane during this lockdown and we made new friends in the process. Thank you Big Rock for all your help.

Very good customer service. Had some issues with a piece I bought there. The small pump went out within a week. They took it back no questions asked and let us pick something else out to exchange. All they cared about was if we were happy. Which in turn rewards a review. Great company with lots of really nice water fixtures.

Called Big Rock to inquire about product availability. I spoke with Tanya who was very helpfull. I went to their business and was greeted and taken care of quickly. Tanya showed me the products we had disussed. She had her assistant load my purchases in my car. Excellent customer service. Highly recomended.

Been looking for a good deal and information regarding building a solid lava rock wall and found Chelsea via the phone, who guided me through getting a quote and figuring out the details of exactly what I need to get this project going. She was very helpful, and made it very easy for me to make my decision.

Excellent service from beginning to end! The entire staff is absolutely knowledgeable and committed to assisting with all our needs. Bug Rock Fabricators has an extensive selection for all types of projects!! We are 100% satisfied and cannot recommend strongly enough!

I love this place! Chelsea, Mike and Kalani were the best. I had a specific vision in mind for a fountain that I wanted, but they did not have. But, the team took my vision and made it come true. Chelsea would not let me leave until i got exactly what I wanted. In the end, they created this beautiful Buddha fountain for me, and I could not be more happy. And, the price was more than reasonable. I HIGHLY recommend Big Rock. You wont be disappointed.

Fabulous place to find gardening inspiration. Chelsea was most helpful and patient as we wandered around. We had never seen so many types, shapes, sizes and colors of rocks... colorful pots and amazing plants. Make sure you see Mike's hybridized lavender colored hibiscus... and the huge desert rose!!!!

I visited Big Rock Garden in Waimanalo to purchase stepping stones for my yard. My first visit to their business over a year ago was at their old location in Mapunapuna. Richard and Pat (owners) have poured a lot of thought and effort into creating a beautiful nursery and showplace for their unique landscaping enhancements. I was impressed by their displays of water features, samples of landscaping rocks, pavers, rock tables and rock benches. They fabricate on-site the moss rock veneers which upgraded my sad-looking concrete block yard wall into a beautiful, authentic-looking rock wall—a perfect backdrop for tropical plants, which Big Rock Garden has in abundance! They have a great variety of very healthy looking plants along with a large selection of ceramic containers.

Chelsea’s and Richard’s customer service was stellar. The employees all were pleasant, helpful and efficient. Chelsea showed me their stepping stone inventory, as well as a sample arrangement of rocks. They have photos of prior installations of their products to help customers hone in on designs. They don’t do installations themselves, but they provided me with a few referrals for delivery/installation.

Chelsea kindly took me on a cart tour of the grounds as we discussed plants. What struck me most besides all their congeniality was the attention paid to creating a visually appealing nursery and showcase.

Next time I go plant shopping, Big Rock Garden will be my first stop.