Home Services reviews across the US

4.7 based on 1477646 reviews Back to the listing

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    5

    Great customer service from cashier Yun on garden department and got everything I needed

    5

    Beautiful variety, friendly people and fast service.

    5

    Always the best visiting home depot garden center!and their plants are guaranteed!

    3

    The selection wasn't as good as I thought it would be. We still found some nice plants to put on the back patio.

    5

    Friendly helpful sales associates. Got help with plumbing by 2 different people and garden cashier very pleasant.

    4

    Great fresh Christmas trees put out late. The staff didn't have a drill to install Christmas tree stands. The stand was way over priced. $34.00 wow what a rip off. Overall we bought a $64.00 Douglas Fir that is awesome. Thank you Home depot.

    4

    Love the garden center at Home Depot love buying my supplies for my pots, plants, and fruit trees. Plus so much more... courteous friendly helpful staff and the cashier girl was phewwww gorgeous.

    3

    Tried to buy marigolds to plant next to my tomatoes. Couldn't find any on display. The cashier working the garden center register didn't even know what a marigold was. (She thought it was some kind of fertilizer) She made three phone calls trying to find someone who knew anything about plants and no luck.

    The cashier was friendly and tried her best to help. I'm not faulting her, but management needs to do a better job of staffing.

    Come on HD, you can do better than this.

    5

    I have always had a positive experience here. Staff is helpful, the app works in the store, well laid out. Big shout out to all of the staff that help new home owners like me make DIY even easier!

    1

    It has bad service they take a long time to attend to you I also have bad experience with a refrigerator that I bought new and it doesn't work they didn't want to change it that I had to talk to the company to fix it I already have 2 months and they still don't solve anything 😱🤬🤬🤬

    2

    Customer service & automotive is horrible! Since automotive wasn’t part of the selection menu, I had to talk to the customer service. I simply asked if they still carry snow chains? It’s a yes or no answer. She didn’t know & she transferred me. So I waited & waited hearing the ringing on my side for 3-5 minutes. Since automotive didn’t pick up, it went back to customer service. This happened 2 more times until they picked up. Imagine waiting & hearing the ringing for a total of 15 minutes for them to pick up just for a yes or no answer. Absolutely ridiculous!! Since I first spoke to customer service asking if they carry snow chains, they should’ve asked automotive & inquire for me or see if they carry it in their computer system or radio them for an answer instead of simply transferring me. I mean, that’s how customer service works!! Not just pass the bucket to another employee & then pick their noses.

    1

    I'm 50 and me and my elderly mother had to load cement bricks ourself since no staff would help us. Then I had to climb up a shelf and get wooden board, which was pretty dangerous if I say so myself, and I was sure someone who worked there would offer to help. The only one who really helped us was the cashier guy. We even lugged the cement blocks outside and loaded them while staff members passed us by. We'll be going to Jerry's from now on for sure. The Jerry's staff asked us if we needed help 5 times while in the store.....js ..

    5

    Always a pleasure playing with plants ♡

    5

    STOP FOLLOWING ME!

    5

    Beautiful flowers healthy

    4

    Same as the others reliable and somewhat friendly service.

    5

    Very friendly. Staff and really cool succulents

    5

    Great selection of products and very friendly and helpful employees.

    5

    I went in to look at their bird feeders and was amazed by their prices there 25 lbs of bird seeds was only 15 dollars and they had generally cheap bird feeder to

    4

    Love this place

    1

    I was at the Greenacres Home Depot just after 5:30pm on Friday. I wanted to purchase 8 bags of compost and a fence cleaning agent. The garden center gates were closed so I found a cart on the lot and proceeded load them myself as they were stored outside also. After loading, a pushed the cart inside and found the cleaning agent unpriced inside the store. I went to the opposite end of the store to check out. The last register was the only one manned with a staff member working. There were six people in line, and I asked if another cashier could be brought forward. I was told the self check cashier was open and I did notice that there were three staff members talking in that area. My items were large and it is obvious to me that the five people in front of me did not want to use the self check either. Your business model is broken if you have staff standing while customers are waiting to check out. I decided to leave rather than wait or lift my heavy bags through the self check area. I went across the street to the Walmart where a clerk offered to load and unload my heavy items after I was checked through quickly.....and it was a dollar per bag cheaper for the same product ...Walmart service is better...Who would have thought ...