SERVPRO of Boise

ServPro did an amazing job taking care of multiple issues we had at our property. We were away and felt comfortable giving them garage code to our home. They were very professional and kept their space very clean.

Ryan was great, came out quick to assess and give an estimate. Mitigation team came out next morning. Bennett and Ian did a great job and were very professional. They made sure to lay down floor protection through the entire home where they were working. Kept the rooms contained and were very patient and thorough explaining their findings, sending us photos and videos, and answering our questions. Very knowledgeable team. Junior was a great project manager and made sure we were always in the know to what was going on.

100% recommend using Serv Pro. They are night and day more professional than any other mitigation company we have used.

Very poor customer service and service in general. Had no problem Terry my house apart, but they have spent way too much time putting it back together. I even called them and they never returned my calls to tell me what they’re going to finish. I haven’t had upstairs bathroom in a few months

We had an upstairs toilet hose leak and it was 6 hours before we caught it. Water started seeping through the downstairs bedroom ceiling. We went through insurance to get the repairs done. They gave us ServPro and we are so glad they did! Everyone we dealt with from ServPro was awesome. It started with Junior and his crew when they came to demo the damaged areas and perform the dry-out. Next was Ashley who coordinated with us on everything we wanted to replace and repair. After that was Jerry. Jerry was our project manager who coordinated the sub-contractors, made sure they got their jobs done, and that they did so in a timely manner. In fact, we were going to have family in town staying with us while construction was being done and once Jerry heard that, he moved quickly to try to get the project finished before family came in town. I'm happy to report that he accomplished his goal! The work is all done and family arrived today! Every one of these people we dealt with was professional, timely, and very responsive. It was truly a pleasure to work with everyone we encountered from ServPro. If you need restoration work anywhere within the greater Boise area, get connected with ServPro and ask for Junior, Ashley, and Jerry!