RLG Landscaping- Artificial Grass- Patio Pavers- & Hardscaping

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We have used rlg a couple of times already and each time, we have been completely satisfied with their professionalism, honesty, and work. They installed turf in our backyard and we love it! They also did pavers for a section that we needed because we didn't want people to get hurt as they delivered packages or mail. I highly recommend them. Communication is on point and they are very efficient in their projects. We know we will use them again in the near future.

As others have noted, you have a good chance that he will ghost you entirely at any point along the way. He came over last year to look at the project, provided samples, and gave me a quote. When I confirmed he then informed me he couldn't perform the job until three months later (not sure why he didn't mention that when he was providing the quote) - not ideal but better late than never and in the meantime I asked him to let me know if anything opened up sooner. Disappeared. By the time it was clear he wasn't going to respond or be able to do the job it was too late to get anyone else, and it honestly wasn't a big deal to wait another year to get my artificial turf replaced - it wasn't going to make a difference over the winter.
I gave the benefit of the doubt - people have any number of things going on in their lives - and wrote him again this year to get ahead of the Spring demand as I had already invested time and energy into the scoping, quote and products last year. He actually responded - which was a surprise - was very apologetic that he "dropped the ball" and said that he was available and just needed a signed contract to reinitiate the project. I pressed him for a date of availability, which he confirmed and I sent him the signed contract. That was two weeks ago. I have sent him THREE emails since asking for confirmation of the date he provided - seeing as the project was supposed to be done this week - and he hasn't bothered to respond to any of them. Ghosted - for the second year in a row.
As others have noted, he's friendly and knowledgeable when he shows up, invests the time and energy in the visit, provides samples and a quote, secures the deal and then....vanishes. No communication. Be warned: you will waste a ton of time getting to the point where you think the project is happening, only to be ghosted, and then you'll be weeks/months behind securing someone who will actually reply to an email or do the work.