Jefferson Energy

We will use Jefferson Electric again if needed. The team sent to our house, Randy and Bruce, were an asset to the company and to us. They were professional and honest in the work they provided.

When I first called Jefferson for help with our dishwasher (which had no power going to it), I was greeted by Doug. He was incredibly helpful on the phone and realized that we were in a bit of a hurry to get it fixed. He immediately started calling around, seeing if he could get anyone out to help us on the same day I called. This is unheard of - this effort meant the world to us.

Then on our scheduled day, the guy who actually came to help us out (I'm embarrassed to say that I forgot his name) was the nicest dude ever. He tried like ten different solutions to get this stupid dishwasher working (and he finally did!). I was floored to see how determined he was to fix the problem! We had two different companies come out before we called Jefferson and they both looked at it for five minutes, said they couldn't fix it, and left. We were getting pretty frustrated.

It was refreshing to work with a company who really cares about us. We will definitely be calling them FIRST the next time we need an electrician. Thank you for standing out from the crowd and keep up the great work!

Our experience may be an anomaly, but thought I’d at least provide it. We paid JE a premium price for a full house rewire (based on reputation) and received absolutely terrible project management and communication. The project manager would go to great lengths to avoid communicating and to blame others for project delays. Our house was not taken care of during the work (hardwood floors with plaster ground into the grains and cracks) and the scope of work was not completed to our expectations (based on their quote and justification for price). To their credit, the ownership did listen to our concerns after the project and made some efforts to address them. But still left feeling very disappointed and we are working with other companies to fix some of the deficiencies from the JE work.