Plumbing reviews in Prairie City, Iowa

Had a pretty disappointing experience with this plumbing job. The irrigation stub-out was done in a rushed, sloppy way that doesn’t meet what I’d consider basic standards.
Instead of properly securing the pipe with a stub-out support or even a simple bracket to framing, they just ran the pipe straight through the wall. The result is a loose pipe that moves in and out, which is not only unprofessional but will likely cause issues over time (seal failure, potential leaks, etc.).
This feels like a “get in, get out” job rather than doing it the right way. I expected a secure, properly supported stub-out—not something that already feels like it will need to be fixed later.
Would not recommend based on this experience.

EDIT: The first 2 photos is the work of Royal. Pex run through the open for an irrigation stubout. Absolutely no mechanical reinforcement. The copper is the quality work of their competition.

When providing photos to Royal after complaining they stated "this is the best that it could be run". Clearly it was not.

I would not recommend this company if you want a plumber who stands behind their work. They were the plumbing contractor for our new construction home. Just over a year after moving in, multiple exterior spigots failed due to incredibly poor installation. A properly installed spigot shouldn't fall apart or detach from a house in 12 months. If you are hiring a plumber for a project, I highly recommend finding a company that secures their fixtures properly the first time and values long-lasting workmanship. Look elsewhere.

In the neighborhood.

The best plumbers in town.

Never been there I was across the street

Excellent service!

Great service at reasonable prices.

Great service setting up water softener.

Great people to work with. Top notch, won't go anywhere else. Thank you.

I will never ever use this company. The way that they treat other people at job sites is ridiculous.

This is the first time I've not been over charged for plumping. Honest, excellent excellent work.

Humble, and hard working, very hard to find an honest company like this one. I definitely recommend them.

Excellent work. Showed up on time and worked quickly but did exactly what we needed. Kris is great!!!

Called and scheduled. Service rep called ahead and arrived right on time. Appreciate the prefossional and responsive service this company offers. Like most of the other reviews. Best plumbing company in town!

They simply are the best in town. Always prompt and professional every time I call upon them for my apartment building or home. I would never use anyone else.

Love Royal Plumbing. Prompt, professional and great job. Had a new toilet installed. Took no time at all. Would highly recommend.

Excellent service. These guys are my go to place now for anything plumbing. They are on time, they get tye job done right the first time and are very professional. Highly recommend them.

Had two toilets and a shower repaired. Great value and an excellent experience. I'd highly recommend Royal Plumbing! Had all three items fixed in under an hour.

Told them the gas valve on my water heater was bad and told them to replace it. They came looked at the valve and cleaned it like $50 less money then replacing the valve cause it’s less labor. Now 3 weeks after cleaning it, it stopped working again and it’s the weekend and they aren’t open to help me without a stupid high emergency fee.

Please wear masks in assisted living communities during a Pandemic. Our residents are especially vulnerable to the virus and have had to remind your team several times to comply with state regulations. Their service techs are always rude and not very professional. I’ve tried to be understanding that your company is busy, but anytime we run into an issue caused by plumbing errors, no one will take responsibility to come back on site and fix the problem until we have 2 or 3 meetings about it and then they’re still very reluctant to do the work. Please don’t have an attitude when you come to the location and do your work professionally and carry on throughout your day.

They had no appointments available for 2 days and my water was shut off they gave me a reference and the reference was able to come and get my problem resolved. Very nice of royal to recommend someone to me. First class outfit