Landscaping reviews in Brooklyn Park, Maryland

Consistent with providing excellent service.

Was very nice and knowledgeable but then stopped showing up and answering when we inquired about scheduled mows.

These gentlemen are top notch. Very professional and courteous. Their attention to detail is excellent. My lawn has never looked better. I highly recommend them. ~M. Reiss

Often doesn't show up when they say they will. Went an entire month without showing up when they were suppose to on multiple occasions. Then they completely ghosted me, and just stopped responding.

The short of it:
Unbeatable prices, good work but some things get left undone. Communication needs improving. Owner is a good guy and tries to keep good people in the business.
Can't recommend without forewarning.

The long of it:
Good guy, unreliable business. Ghosted our community and we spent over $1000 correcting the problem BDLC created and left us with. Did good work for us previously but always something left undone that was agreed upon; creating otherwise unnecessary problems for us to handle. Took the last prepayment, request for refund went unanswered. It's fine if a business wants to focus on bigger jobs and margins but the current customers that don't fit that must be told so they can make other arrangements. It didn't have to come to this, but BDLC is no longer recommended to anyone in or outside our community.

Responding to the owner's feedback 3 days after my original post.
Changing 🌟 from 2 to 3.5 because the owner is a good guy but I cannot recommend his business to others without forewarning. The original post was at the behest of others in my community but they retain their own voices. I used my own account because I have been standing-up for the owner and his business throughout our dealings, even after we were ghosted. Ghosted means end of service with no communication or notice provided to the customer. I did not say prepayment was not returned, no notice was provided as I requested. Simply sharing our experiences with BDLC isn't slander. I stated good work was done and our community was largely happy with it. This was shared with the owner. The owner declined to raise his price even though I advised him to do so, our community leaders raised it anyway but we were ghosted and thus could not finalize the increase, this was also shared with the owner in text. BDLC left us with 2 large fields of 3-4 feet grass due to lack of service and communication. Our community didn't dissolve or betray the relationship with BDLC, the owner made choices that did.