Janitorial reviews in Eden Prairie, Minnesota

APD Commercial Solutions did an excellent job cleaning our facility. Their communcation was great. They arrived on time and were very professional. The team did a thrurough job cleaning our entire facility. We will definitely be using them again in the future and would recommend them to any local business.

Amazing job - I highly recommend Mill City Cleaning!

In all ways professional and thorough.

Great communication and fantastic cleaners!

Oh how my house just sparkled when I came home. Great service!

The most professional staff we have ever worked with. Superior cleaning.

They are very easy to work with and leave my house looking and smelling like new! Highly recommend!

Amazing job cleaning! Everyone was so nice and professional. We will absolutely be using them on a regular basis.

We've been customers for years, and are very happy with the services provided. They do an excellent job.

Just had one year trucks, past me, going 80 in a construction and so on. Good job

Our two ladies do an AMAZING job! They clean our house every third week and it feels like a deep clean every time. We are very impressed and happy with the service of our cleaning crew!!

Mill city cleaning has been with us for the last 6 months cleaning our home. I highly recommend them, the cleaning is very thorough and the service is excellent.

Getting a Quote: In a string of many emails where nearly the first one I told them when I wanted the job done and what city I was in, they started asking for my personal information. which I didn't give them as I was just trying to get a quote. They just said a number at me. I asked for what services this (very high quote) was providing. their reply
"Jason Barker
You know what , we are too busy right now to fit you in next week. I prefer a phone call , so we are going to pass on the job.
Take care"

I think Jason shouldn't be on customer service.

First experience with Mill City, will definitely be using again. Great service at a great price.

Always on time, we get a reminder before every cleaning, crew is professional and friendly and my house looks great every time! Mill City does a wonderful job!

Hired Mill City Cleaning to clean my home and I couldn't be happier.; they did a great job from start to finish. Prompt, professional and they left my house pristine. I'll vey likely never clean my house myself again!

Great experience and great results with Mill City Cleaning! Professional from start to finish for a deep clean project. The team was on time, super thorough and the quality of cleaning was top-notch!

We have built homes for 25 years and have hired many cleaning services. Mill City Cleaning is our #1 choice. They are prompt, professional and thorough. We highly recommend Mill City Cleaning.

We used Mill City Cleaning for a deep clean after a remodel, and were so impressed with their services that we signed up for ongoing standard cleans. Wonderful crew and detailed cleanings every time

Mill City Cleaning did an outstanding job cleaning my house after construction. Great attention to detail. I would recommend them to others.

EDITED: Had a great conversation with the owner, Dave, who was very attentive with a strong desire to do right by his customer base. We talked through the disconnect and came to a resolution that we were both happy about. I am changing my review to 4 stars and will give them a chance to earn the 5th with a future cleaning. Yes, I will give them another opportunity based on this conversation. I do want to leave the context of my review below, as I think it is important for customers to be aware of pricing ahead of time. That said, I do believe they have a good business with very capable cleaning staff. Thanks again Dave.

Buyer Beware - This is the true definition of being fleeced. The only positive is that I am getting miles out of this story, and everyone I've shared with is absolutely floored. Here's some context:

We called Mill City Cleaning a few weeks before the holidays. We wanted to have the house cleaned before family was to arrive. When we spoke with Jason about the cleaning, he told us they charged $40 per person and that he would send 2 people with a rough estimate of $250. This was in line with what we had paid previously, so it seemed very competitive and reasonable.

On the day of the cleaning, 3 individuals arrived, which seemed like complete overkill. We live in a modest South Minneapolis home. A typical 1.5 story house that has around 1500-1700 sq. ft. We have a large kitchen/dining area, a 3/4 bathroom that only 1 person can stand in comfortably, a living room and 2 bedrooms on the main floor. Our upstairs is wide open with 1 bedroom and a decent sized bathroom. (3 BR/2 Bath Home)

Between the 2 of us already being home and then 3 cleaning people in our small home, it felt like we were tripping over each other. I can understand divide and conquer, and also the safety of working in a team, but this really was a bit ridiculous.

For cleaning context, they did a decent job. we were satisfied with the cleaning, as all the basics were done, bathrooms, floors, kitchen, etc. However, when we received the bill, we were FLOORED. We were charged for 10 hours of time total, at $400.

Again, this is what I would call a basic cleaning. All beds were made, no towels or sheets were changed, the fridge and oven were not cleaned inside, no windows were cleaned, our basement is finished but was NOT part of this cleaning, and the house was organized prior to them arriving. Again, I take no issue with what was cleaned, but for $400, I would have expected the house to be spotless. I found a couple cotton balls and used contacts in one of the bedrooms behind a night stand, and stains/marks on the floors in the upstairs. Also, a full glass kitchen door was filthy on the outside, what could have been a simple touch.

It really does pain me to leave a negative review, as I really would prefer to be raving. But to be quoted $250 and then charged $400, seems beyond egregious to me. I even called Jason to discuss the significant up charge, and he didn't really care, instead just said we agreed to $40 per hour. No one I know with large, 5 bedroom/4 bathroom houses in the suburbs pays even close to $400 for house cleaning. Very disappointing and we will be taking future business elsewhere.