Water Damage Restoration reviews in Fridley, Minnesota

4.9 based on 50 reviews Back to the listing
    5

    The entire Green Clean crew were timely, calm, professional and genuinely great to work with, following an unfortunate water over-flowing a bathroom sink incident. We contacted them immediately with water coming down through the floor and into the lower family room. Hannah dispatched a team that was here within an hour. When time is critical, they assessed the situation, installed mitigation equipment, monitored the dry out, and put in place a plan to get our house back in order. They also worked extremely well with the insurance adjuster to ensure that the payment process worked smoothly. The subcontractor team managed by Javier did an amazing job fixing, refinishing and painting the ceiling drywall, followed by their carpet cleaning crew who arrived on time and did everything right. In today's business environment, it's gratifying to experience this level of professionalism in such a complex process. Especially when it involves your own home. Thank you, Aaron, Mitch, Jason and the entire Green Clean team!

    5

    Green Clean exceeded my expectations from the first call I made. The young lady who took my call and many questions was very empathic as I was looking to have my deceased father's townhouse carpet cleaned for selling purposes. She made the appointment to fit my schedule and gave a clear time window. They called the day before to remind me. On the day of cleaning Rob and Brock called to say they would arrive in 10 minutes. They respected the recently cleaned house by wearing booties over shoes and taking off shoes. After showing them the trouble spots they explained the products and equipment they were going to use and the amount of time it would take. They took measurements to assure correct charges with a discount was applied. They were very polite and knowledgeable! They seemed to work together well as a team and were done before expected. The carpet looks AWESOME! All three of these people radiated professionalism, empathy and knowledge. I highly recommend this company and especially this team as they showed how much they love their job and how much my business meant to them!

    5

    Very helpful! The Green Team guys walked me through how they would clean the difficult stains from a sick pet. They took great care and the carpet now looks great.

    5

    Such a professional company! Friendly, detailed and dod an excellent job on water restoration and cleaning of my basement! I will be using them in the future for carpet cleaning on my other levels.

    5

    Green Clean was amazing!. We had a bad stain on a couch and they got the stain all out. They were very thorough in their explanation and EXTREMELY polite!. I will not hesitate in contacting them again if I ever need help with upholstery cleaning (or carpets). Thank you!

    5

    Project Manager and field Forman are very quick to respond to questions & they tell me of any field changes or issues. I am very happy with field installation and it seems with progress of activities my family can move back in house sooner than anticipated

    5

    I would highly highly recommend Green Clean! We needed an inspection of a water and carpet issue in our home and Aaron was extremely professional, thorough and knowledgeable. He felt like someone we could really trust in the situation and took the time to educate us on what he knows as a master technician. We were left with such a positive impression and very thankful for the high level of customer service! If there is any service we need in the future that Green Clean can provide we will 100% be calling them for it!

    5

    We had water damage in a lower level bedroom. We contacted 3 venders; Green Clean was at our house within an hour and their mitigation team had the water damage removed that same day. They had the equipment to dry everything within 3 days.

    The rehab team worked with us to get drywall and trim back quickly. Every person we dealt with was professional, knowledgeable and willing to move the project forward quickly. They listened to our concerns and made a plan to meet them. Communication was excellent.

    We would highly recommend Green Clean!

    2

    We had them come out to give us a quote after notice wet spots in our basement. They quoted us $6,000 to remove all flooring and drywall to identify the issue. After the left I looked a little more closely and realized the issue was our AC leaking.

    5

    Excellent! Rob and Brock did a great job cleaning the carpet in my condo. They took time to explain the process. They were professional and friendly. I will definitely use GreenClean services again in the future.

    5

    Green Clean came out to my house for a carpet cleaning and exceeded my expectations. They were able to come to my house less than 2 days after I contacted them. Brock was amazing and explained everything along the way and gave me the best advice with a few problem spots I had. My original quote over the phone was higher than what it was after Brock measured the rooms and made sure I got the best price available. I will be a life long customer of green clean.

    5

    They were amazing!! They came quickly! They came same day right when I needed them. They were very detailed with their explanation of what we had going on. Their mitigation team is amazing! Marquise and Tom were on top of it when our house was having water leakage in the basement. They did great!! 10/10 recommend these guys!!!

    5

    We worked with Benjamin, Brock, Tony and Whitney from the company and they were so professional and respectful, such a joy to work with them, especially under these circumstances. I highly recommend them.

    5

    I called Green Clean to clean the carpeting in my mom's apartment. It was easy to schedule and they were able to come out promptly. Brock and Ron showed up on time and hauled everything up to the 3rd floor, where my mom lives . After they explained the process they moved the heavier furniture and did a very thorough cleaning, leaving the furniture on little foam blocks to protect the carpet. They finished quickly, cleaned everything up, and brought it all back downstairs. Efficient, friendly, and thorough. Highly recommend!

    5

    Aaron over at green clean was super helpful! He came out quickly after calling and looked at some water damage we had. He was straight forward and honest about the repairs needed or not needed and didn’t try to sell us on anything we didn’t need. Would definitely recommend them for restoration services!

    5

    Green Clean did a fantastic job cleaning our carpets after bringing home our new puppy. They were responsive, professional, pleasant and informative. 10/10 recommend!!

    5

    Green Clean does a fantastic job on carpets. The tech was friendly and knowledgeable about carpet and up front about stains and wear patterns. Also had dining chair upholstery cleaned and they now look new.

    5

    Ben did an excellent job assessing our water issue. Thank you Green Clean for the service that you provided. Your response time
    was great and we would recommend your services to anyone who needed it. Thanks again Kent Wohler

    5

    We had a wonderful experience with Green Clean. The two gentlemen who came to service our upstairs carpet explained the process in detail so I knew what to expect. They assured me of nontoxic chemicals which is helpful with a dog and baby in the house. They were meticulous, kind, and respectful of the rest of the space. I couldn’t recommend Green Clean more highly!

    5

    I had Green Clean come to help us find the source of odors in our building. I highly recommend this company if you have any cleaning or restoration needs.

    5

    Very responsive to my needs and questions. Professional, efficient, customer-focused supervisor and team members. Explained things very clearly. Made equally good referrals to adjacent providers (eg asbestos abatement, duct cleaning. Highly recommend their organization!