Water Damage Restoration reviews in Minnetonka, Minnesota

When we had damage to our kitchen and basement due to a leaking water filtration system, ServPro came to the rescue. Rachel and Jordan were friendly, prompt, reliable, and professional throughout the process. Trevor helped coordinate with our insurance adjuster. We highly recommend this knowledgeable team from ServPro!

Amy handled my call perfectly and was very knowledgeable and helpful over the phone

Great experience when we really needed their help after having water damage at our house. Rachel and Jordan were very professional, communicative and courteous. Every step was explained thoroughly and they showed up at the promised time. We’re so thankful for their help!

We have a wonderful experience with ServPro. They were professional, responsive, timely, compassionate, knowledgeable and respectful. We had a group of amazing women who handled our basement from water damage which was awesome. Our main contact was Rachael, who we communicated with in person and via text. She was extremely responsive and answered all of our questions. We had an issue with the quoted price and she worked diligently with the office manager, Laina, to resolve it. Laina was also very friendly and responsive. Even though dealing with water damage is a frustrating and unfortunate occurrence, working with the ServPro team made it bearable.

Crew came to determine damage from toilet leak in unit above ours which leaked into our unit. Assessed what needed to be dried. Set up fans and dehumidifier. Carefully removed artwork from walls. Returned several days later. Everything was dry. Returned art to walls. Removed equipment. All was done quickly and efficiently . The crew of Carlos,Jeffrey and Kirsten were terrific. We highly recommend them. They are friendly and personable in addition to knowing what needs to be done

Rhoda and Don Mains
Sorry I don't have any pictures. I just know what was wet is now dry.

I would like to give a Big Shout out to Carlos, Gabe and the rest of the Servpro Team for helping us out during our water issue. Carlos and his team arrived a couple of hours after my initial call. They assessed the water damage and went right to work. Carlos explained the process and worked with our schedule to complete the work. Carlos and the crew friendly and professional. I will definitely give them a call if another emergency arises.

Recently worked with Servpro and cannot share enough good things!- a flood had occurred over the weekend, and they were responsive and an absolute joy to work with. Great communication throughout the process, and available to answer questions. Would highly recommend!

Rachel, Jenny, Britt , Jordan, Chris, Jackson & Kyle were all outstanding, hard working and professional. It was a big water damage job and they made the process easy.

my home was destroyed by fire, though my HOA servpro was contracted to tear down the structure (with a sawz-all) and rebuild the structure, upon demo I was not notified that my savagable belongings can be retrieved and all was thown out including personal info. Upon my moving back into the structure i notice a few things horribly constructed 1st off I recieved a gas bill for the months during the rebuild in these months I was not occupying the space so I'm not sure how the gas might have been turned on without my consent sounds fraudulent to me all the doors in the home stick, paint peeling the patio door was put up opposite of what it was before the fire I have reached out to the project manager and have not received any call backs follow-ups of any kind--not sure who servpro contracted to complete this build my guess would be DARRYL and DARRYL
Servpro is a PRO at servicing themselves but not at all serving there customers

Also-not sure where servpro got the homes lay-out and dimensions but clearly didn't get them from me when they could have.

We are very happy with the work Carlos, Jeffery, Mark, and Kirsten did in our home. We had an equipment failure, and our finished basement was heavily damaged. The water seeped through closets and walls, and left a lot of our clothing soaked. They arrived on a Saturday night and got started immediately. They came back on two additional days to check the progress as things dried. Very good communication skill; let us know what to expect from the process. A great crew!

I contacted Tom E. regarding some issues I was having with a water related loss. He was more than helpful at helping me through a very stressful situation. Servpro definitely goes the extra mile to show they really care about their clients!

Mike S. here to take pictures and assess damage after broken water main. Very thorough, answered questions and most kind in this stressful situation.

This company has far exceeded my expectations. especially the owner Scott and staff (Kristen and crew have been incredible. Patient understanding, reliable and so helpful from start to finish. I can’t recommend them enough.
No job is to big or small. If you choose to hire them you won’t be disappointed. Thank you for everything serve pro.

Big shout-out to Jose and his crew!
When the first floor of our house flooded at 10pm, we called Servpro's 24 hour line and they had a team out to the house within the hour. The crew took readings and photos for insurance purposes, cleaned up the water, and set us up with fans and dehumidifiers for the night.
They checked in on us daily to monitor the progress and made the initial event feel so much less scary and intimidating.
When flooring was removed they did not leave a mess behind and were very respectful of the house.
Jose and his team were extremely efficient and courteous and provided advice and explainations throughout the entire process, including help navigating insurance. Jose went out of his way to accommodate our home and did a stellar job!

Aimee and Tom E and the whole crew at Servpro Minnetonka are amazing! Time and time again they prove to be efficient, caring, timely and everything you need in a restoration company! From emergency situations to service follow ups through full rebuild, they are top notch!! Highly recommend this company!

Jose and Misae are the best! Started the job so quickly and are so efficient!

Carlos and Gabe were incredible to work with when we had a burst pipe in our basement. They communicated our options and their recommendations very well. Great team that made a stressful situation much more tolerable!

Life Savers. Tom E and Jared H rushed in to help when we had a sewer drain clock 5 days before we were going to list the property for sale. They took care of cleaning and sanitation and air filtration. Super responsive professional and communicative. Could not have done it without them.

Carlos and Gabriel came today and did a fantastic job. They were professional and friendly. They both introduced themselves right away and got right to work. I’d be happy to have them any time. A++

Mike S came to do an estimate on the water damage in our home. He answered all of our questions, was thorough and respectful.

José b and Misael a did an outstanding job , they guided me on what’s the situation was and what was recommended. They provided great service