HVAC reviews in Earth City, Missouri

American Service you are truly a great company. I called and Scott answered immediately very professional and polite. He listened to my issues and said that he could get a service tech out ASAP. I didn’t know that his ASAP would be a twenty minute wait but I am very grateful. Bryan on time and smiling listened as well what we had the problem w and immediately went to work. Graciously informing us of the things that he was doing and some of our other issues. I was pleased w the time it took for him to repair our fryers and go to the next step which was the bill. I started sweating a little bit because everything was going smoothly but the boil was just as I thought I would pay and not a penny more. Thank you Scott ,Bryan and Sylvia your customer service and professional services made my day I’m definitely a repeat customer.

American Services St Louis has been an incredible resource as a contractor for the various properties we manage within their coverage area.

When you work with American Services St Louis, you can expect excellent communication, great pricing, and high quality work.

I highly recommend contacting American Services St Louis for your needs!

Great service

Very great service!!!! Sylvia is great to work with and all their Service Techs are very knowledgeable!!

Sent a "service tech" out to troubleshoot/repair our icemaker. Took him over an hour to drive the 15 minute trip. He looked at the name plate, sat down and spent a half hour on the phone with the manufacturer's tech support dept. Told me the part they said I needed and billed me for 1.5 hours of service time. When I called the office about it, I found out that the "guaranteed satisfaction" they brag about apparently only means if you're NOT satisfied, you can kick rocks and find somebody else to serve your needs. They charge a set half hour travel time fee and apparently then also charge you "service" time for the time the tech is traveling to your facility. Save yourself some money and frustration and choose a company that actually cares about customer satisfaction instead of just talking about it.

Jeremy did absolutely fantastic service. Quick and incredibly kind.

Amazing experience. Great communication and response times. Very Professional. Gave me an honest assessment of my system and what was needed. Also proposed a maintenance plan for the future. Low pressure, did not try to up sell me. Will use again and highly recommend!

Clean yard to menover into. Quick unload and friendly staff.

Hvacr supply house

Pros

Piss pour help finding parts.

Amazing staff

Always a pleasure doing business with Johnstone!

Professional and helpful. I would recommend them to anyone.

Very rude weren’t interested in answering any questions over the phone

Extremely rude counter people. I definitely won’t be back.

The most rude service I've ever experienced

Very rude and hung up on me. No way to do business.

Taylor and Mitch are AWESOME!!!!

Taylor and Mitch are the best!!!

Good people working here. They do seem A bit slow at times but they deliver the results that I'm looking for