Plumbing reviews in Henderson, Nevada

express my extreme dissatisfaction with the plumbing services provided by Ideal Services. In early February, I contacted them to address a significant water leak at my residence in Sunrise Manor, NV, which had already caused ceiling collapse in my neighbor's two-car garage and storeroom and spread to my storage room (I live upstairs).

Ideal Services quoted me $3,250 for what they claimed would be comprehensive repair, stating that multiple joints and unions were faulty. After the plumber completed the work and left, the leak *immediately* continued, as confirmed by my neighbor. Ideal Services refused to talk to our insurance adjuster, which kept us from getting $2,250 back plus we have never seen the parts that they supposedly replaced or the pictures that they supposedly took.

Despite a subsequent service call, the leak remained unresolved. It is now May 1st, and the water leak has persisted. I am out of pocket $3,250 for a repair that did absolutely nothing. The ongoing leak has prevented any restoration work from beginning, exacerbating the damage to both my property and my neighbor's.

To add insult to injury, Ideal Services is now requesting an *additional* $1,900 to fix the same leak they supposedly repaired months ago. This suggests clear incompetence in their initial assessment and repair attempt. It appears their plumber either misdiagnosed the issue or simply failed to fix it, despite assuring me the work was complete.

The negligence and lack of professionalism displayed by Ideal Services have resulted in significant financial loss for me and ongoing property damage for my neighbor. I cannot recommend their services under any circumstances. Their inability to resolve a straightforward leak, coupled with their demand for more money after a failed initial attempt, is unacceptable. Avoid Ideal Services if you value your time, money, and property.

I believe that Ideal Services saw this as an opportunity to take advantage of a senior citizen while in need of assistance.

I will also be filing complaints with

the Better Business Bureau and the relevant consumer protection agencies.

Thank you

William Cooper

Josh and Kyle were great. They worked hard to correct my electrical issues.
I highly recommend Ideal Services to one and all.

Ian did a great job! Thanks for the quick service. Very knowledgeable plumber would recommend!

Josh and Kyle came by and were very professional and knowledgeable! Josh really helped me out. Thank you Ideal Services who I highly recommend.

Audi was great had great service got the job done

I recently hired a team for some extensive electrical and drywall restoration work, and I couldn't be more pleased with the results. The team replaced all the standard circuit breakers in my panel box, expertly handling the setup and ensuring everything met the highest standards of safety and efficiency. Additionally, they installed a dedicated circuit and conducted a thorough drywall restoration which included setting up protective measures to keep the rest of my home spotless.

The attention to detail was remarkable—from the seamless texture matching of the drywall to the meticulous clean-up post-completion. The pricing was transparent and very reasonable for the quality of work delivered. I highly recommend their services to anyone in need of reliable and high-quality home maintenance work. Their professionalism and expertise truly stand out!

Down stairs flooded on a Sunday from toilet. Called Ideal Services. Ian showed up very fast. Explained everything to me. Took about 30 minutes to fix what I had tried to fix for about 5 hours. Definitely worth every penny. Ian was very knowledgeable, professional and friendly. I will definitely call them if I ever need a plumber again.
(I hope I don’t have too).
Thank you Ideal and Thank you Ian…

We just had Sabian and Ian over thinking into our sink issue. They explained everything very well and have is options. They were quick and effective. Both of them seemed like genuinely nice friendly people. I would definitely use them again!

Audi was great! thank you ideal for your help you guys are the best

10/10 stars, these guys got us out of a jam last night at midnight. Our bathroom was flooding and they literally saved us. They are absolute heroes. Call them for all plumbing needs

I had plumbing services done and the services was reliable and well done because of the work ethics and presentation of the staff that was sent. Yair and Alejandro is the team that I recieve. They explain every single detail to me in lay man terms and made sure that the quality of work they provide was good. I was thrill with the repair and I know good workmanship went into it. They were thorough and very pleasant to work with. Thank you for bringing my bathroom back.

Had an issue with my doorbell. Josh from Ideal came by and fixed my issue swiftly! Thank You Ideal Services who I highly recommend!

Ideal Services came out for a service call for a leaky compression nut that i had damaged. Ian re-tightend at no charge -definetly recommend.

Audi did my work did a good job he is friendly and fast came on time. You are the company
I always call

Connor, Alex and Dane fixed our plumbing leak with an upgraded parts system in just a few hours the day after a very pleasant young lady quoted the job. She must have gotten it right because they did not have to leave to get more parts and the leak is gone. Thankfully they took a credit card payment and extended a senior discount to us retired folks! Thank you for the fast efficient IDEAL SERVICES.

Had a leak, needed a new main valve. Rafael and Yair did an amazing job. Very professional, knowledgeable, and efficient. Highly recommend them. They are truly skilled at their trade and went above and beyond to deliver superb service. They definitely deserve a raise!

Angel and Anthony were phenomenal! They made our experience extremely easy! We will definitely be using this company again!

I will not recommend this company ideal services electric A/C Plumbing to my worse enemy If you hear the name Josh run the other way he’s very disrespectful he claim he cut off the waterline Actually, he cut on the waterline even more so I would have to use their services He had no regrets of his error I called the company to inquire about the matter and no one care. DO NOT USE THIS COMPANY RUN!

If you have any fixtures that needs replacing in your home this is the BEST company to call. The installer Nate was very helpful reviewing our current needs. The company also gave us a very good estimate for the electrical labor needed to complete the job. There was no hassle/delay setting up the appointment and completing the work. Nate was also the installer for our project. He is a very efficient worker, nice, and friendly, we will recommend/request him for any future projects. We will be using this company again for additional work. I only add a couple of pics of a all day job at our home. Again, I would highly recommend this company for your future home projects.

Just had a new faucet installed by Ian from Ideal Services. He did a great job, was timely and cleaned up after the job. He was a pleasure to deal with from start to finish, very polite. Did a very detailed inspection to ensure the system operated properly and provided a quote before work began. Thanks Ian!!!

Kyle came out and did a fantastic job, we had a drain stopped and Kyle came out and handled it fast and efficiently.