Septic System reviews in Center Barnstead, New Hampshire
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Great service and great price. Very nice company to work with, we purchased our house a few years back and any time we have an issue they are not only helpful but very educational! Mike is very honest and is willing to go the extra mile to make sure you are happy with gosse septic services! I would never call anyone else to help us! Do your self a good service and call Gosse! We had an issue with our first floor toilet not draining and Mike told me it may be a clog in our septic, sure enough he was right on and 30 min later he was here to fix it! A+ service!
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We rented a portable toilet for a construction job from Gosse Septic Services. We rent toilets for every single job we do, and have had hundreds delivered from dozens of companies in New England. This is the first time I've ever had my Site Manager call me to specifically tell me how impressed he was with the toilets. He raved about how well maintained and clean they were. I believe the quote was "If I was to drop my sandwich in that thing, I'd pick it up off the floor and eat it... it was that clean". So so impressed with Gosse!
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I called Gosse and left a message on a weekend looking for a company to service our two septic systems. I got a call first thing Monday morning and Brenda was delightful and helpful. Scheduled a time and, after a little confusion with a wrong phone number, Kevin came out and he was pleasant, knowledgable, and thorough. I would recommend this company to anyone.
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After receiving a notice in the mail I called and set up an appointment to have my tanks pumped out. After receiving assurances that they would arrive between 8 - 9 am on the scheduled date This time was going to work best for me because I work from 6 pm to 6 am. I also explained that it takes an hour to travel On the scheduled date 9/9/19 I returned home and awaited for them to arrive. At 945 am when they hadn’t showed up I tried calling to see if there was an issue. My call was sent directly to voice mail At 1042 am I received a call from Gosse and they told me they were on the way to service my tanks. When I asked why they are over 3 hours late the woman replied that there was no way to know when they would arrive. She then stated that there was confusion as to whether my house was a single home. Keep in mind I have been using these people for over 10 years and they have serviced my tanks 3 times and even inspected the system when I bought the house. They knew that I needed to be scheduled but yet didn’t bother to look in my file for more information. The woman then asked me if I wanted her to send me a bill in which I replied that I still haven’t been serviced There was no apology for being late nor did she even care after I explained why is was important to be serviced first thing in the morning. When a family business can’t get details correct or completely be in denial for not arriving within a scheduled time it’s time to find a more reliable friendly and caring business I’m not sure when this woman became part of the Gosse representation but I know she has no idea of what customer service is.
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Wonderful company. Dispatcher Brenda was a delight and Kevin went above and beyond when the weather was brutal. Would highly recommend.
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Septic issues on a Friday , called our regular Septic company and left multiple messages. No reply , called Gosse and was told they would send someone to look at it. Septic guy showed up , looked at the problem and said it was blocked. He proceeded to pump tank. Very happy customer here.
I will use them from now on. -
I was honestly so distraught this morning when my toilet wouldn't flush, and finding out i needed my septic pumped as an emergency was an absolute hard hit I assumed it was going to break our little families bank account. Much to our surprise Brenda informed me of the cost and that they didn't charge an emergency fee I was over the moon but when she told me they could be here today I was so honestly thankful for them. I cannot emphasize enough how much I recommend Gosse septic services and how absolutely thankful we all are.
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I have been using Gosse Septic for 20+ years. A great family owned business. I have dealt with a lot of companies over the phone and Brenda in the office is the best. Many thanks for years of excellent service.