HVAC reviews in Edison, New Jersey

Good place for shopping.

Quick service and great staff

Good supply house for the HVAC trades.

Lennox parts. Good suply and friendly, knowledgeable stuff. Pricing typical for Lennox. On the moon.

Lots of items in stock, helpful staff
Price were a bit high

Excellent staff and store! They have everything you need in a pinch! (Pending the issue)

Great supply highly recommends .

It's pretty sad that these people are a dealer of Lennox parts and a private homeowner can't come in and buy a part for his furnace that they only deal with contractors real stupid. Contractors want too much to fix it. That's why I'm buying my own part. They're probably in kohoots with the contractors. That's why they do this. That way, the homeowner loses out on everything.

They showed up at my house during two instances of no heat, and the technician arrived quickly and got the job done.

They overcharge for heating oil and have a less than welcoming approach when speaking with customers.

Dennis was a huge help in setting up my oil and propane services at an affordable price. He quickly overcame the obstacles I faced, making the process smooth and hassle-free. I highly recommend Dennis for all your oil and propane needs.

We were extremely let down by Petro's service. Our furnace broke three weeks ago and a technician visited our home, but he completely disregarded Samantha's questions about his needs.

He then told us it would take three weeks for the parts to arrive, although it appears he took those broken parts with him. When we opted for repairs instead of a new furnace, the service seemed to lose interest in engaging with us.

It's now three weeks and one day later, and not a single representative from Petro has contacted us despite our multiple follow-ups. There's also an issue with their field service management group, which seems highly questionable given their lack of response.

We're currently relying on space heaters to keep our toddler and six-month-old child warm in the dead of winter because we haven't had heat for a month. I would strongly advise anyone considering Petro's services to think twice about doing business with them. Their lack of follow-up is completely unacceptable, especially when you have vulnerable family members like mine who need reliable heating.

A hazmat truck in Keasbey NJ was seen speeding past me on the highway around 11:40am. The driver failed to stop at railroad tracks despite being aware of them. When approaching a red light, he weaved into other lanes, cutting me off multiple times. It's alarming that someone with this level of experience would operate a vehicle like this. As a CDL instructor, I've seen better driving.

I've been a loyal customer, and when issues with my heating system arise, I can usually get through to someone on the phone within a few hours. However, my recent experience has left me feeling frustrated. On February 2, I received an email about an upcoming delivery, but just a week later, I ran out of oil. When I called the service line at 8:30 pm, I was put on hold for over two hours - a wait time that's already excessive.

Instead of being offered any alternative solutions or reassurance, I opted to use the "hold my place in line and call me back" option. Two and a half hours later, it still hadn't been resolved. I understand that there may be multiple issues with other customers, but waiting for over six hours without even speaking to someone is unreasonable.

The wait time eventually improved, albeit belatedly. After an astonishing 12-hour wait, I was finally contacted by a representative. Unfortunately, my interaction was unhelpful and dismissive. The rep seemed unaware of the potential options available to address more complex issues like mine, which left me feeling overlooked and undervalued.

I recently had the misfortune of dealing with multiple Petro technicians who came to my home to fix an issue with my steam air vents spewing water onto one pipe of my 2013 natural gas fired steam boiler system, which features 1930 steam pipes and convectors, as well as 2022 condensate pipes. The fourth technician, Larry, diagnosed the problem and recommended a solution that involved adjusting some air vents.

However, it was Joe, the fifth technician, who actually fixed the issue by replacing the pressure control, cleaning the pipe to the pressure control, and cleaning the probe for the LWCO. He also cleaned the valves leading to the problematic convector and replaced a leaking air vent. Additionally, he removed water from the boiler and replaced it.

I want to commend Petro for sending me Joe's team, as they made a huge difference in resolving my issues without having to replace any of my existing components. In fact, most of the work was covered under my contract. I had previously been misinformed by other technicians that I needed to replace my auto feeder, when all I needed was a simple probe cleaning.

The team's professionalism and dedication to customer service are truly admirable. Joe, in particular, showed exceptional knowledge and attention to detail, taking the time to diagnose and solve my issues. His expertise is truly impressive.

The technicians arrived fully equipped and set up their gear with precision. They isolated each vent and return to create a contained space for the cleaning process. I observed them deploy a heavy-duty vacuum system from a truck, which quickly cleared out years of accumulated grime. Specialized brushes were used to dislodge stuck particles, followed by a video inspection camera that highlighted the significant improvement before and after. The team methodically cleaned up afterwards, leaving no dust or debris behind. As a result, the air in my home feels fresher, and I can breathe more easily now.

Our old AC breakdown was handled surprisingly smoothly. The technician turned up on time, got the job done quickly, and cleaned up afterwards. Their skills are top-notch – we'd definitely use them again.

Prompt and reliable service provided. Would definitely use again for future heating needs.

Ken is reliable, honest, and does a good job. He's quick to respond and provides solid advice - I'd recommend him to others in the area.

Excellence that brings effortless home comfort.

Called after hours and got a prompt response the next day, with Kenny fixing our issue the following afternoon. He explained the problem clearly and we're impressed by his pricing - it's very affordable. We'll certainly be back for future services.