Plumbing reviews in Hainesport, New Jersey
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Arrived promptly within 2 hour time frame provided during initial phone call. Performed emergency repair due to pipe burst. Technician Tom was absolutely fantastic, professional and knowledgeable. Also performed drain cleaning service for wife in laundry room. In and out - Thanks Alliance Service Pros! It's in their name! 5 stars plus.
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Aaron came precisely at the time the appointment was set for. Very professional shoes off mask on. Assess the situation gave me an estimate had all the parts on his truck proceeded to get to work except for the noise really didn’t even know they were here. Jake in the office was very accommodating to all my needs I highly recommend alliance service pro for all your needs. Thanks guys kudos to a job well done
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I called them early in the morning, spoke to one of the owners. He sent Charles by 11:00. Very nice friendly and very informative. Our bathroom reeked of sewage. Charles came and diagnosed our issue quickly. He fixed it in record time. Now our bathroom smells like a basket of flowers again.
Thank you Charles for all your help, and thank you Alliance.
Look no further they are your plumbers!!!! -
Louis and his whole team has been great. We've been dealing with a possible broken or separated pipe, my first call I thought it was just a clog. And they took care of it. When I called again about 6 months later, they realized something was wrong and looked into it immediately. I've been kept informed through phone calls, emails and in person. Everyone has been nice and professional and very detailed in explaining problems to me that I otherwise wouldn't know about.
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I was looking for a Water Heater. Jake from alliance was extremely professional and detailed in what he was selling me. I was very comfortable knowing exactly what I was purchasing and exactly what I was going to pay. No hidden extras.
The professionalism continued when Charles came with his partner. Charles explained everything that he was going to do in my home no need for me to watch over his shoulder. Work was completed as promised.
I would definitely choose this company again. -
We replaced the 20 year old alcove bathtub and the wall/floor tiles along with it. Alliance Service Pros technicians were highly professional and they completed the project in meticulous details with very experienced plumbers in a systematic and timely fashion. Project Manager Mike Hesley along with his team did a wonderful job in completing the project within budget and time frame. Though we completely relied on Mike's judgement at every detail requirement, he kept us informed at all times and monitored the work till completion with satisfaction. Alliance Service Pros were not at all inconvenienced to accommodate our schedule to work even on odd days and hours (because they provide 24x7 services anyway) it is very comforting to know their service availability round the clock in need for any emergences as well. Needless to mention this is indeed an A grade company with 5-star service providers when your needs are on their priority attention.
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Called and talked to Jake who set me up with an appointment very fast. Next day they sent out Andrew G, who did an amazing job. He was fast and thorough and walked me through everything he was doing. Very professional business!
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Excellent service!! I needed a plumber fast had an emergency. They responded immediately and solved my problem. Highly recommended!! Charles was upfront and honest the whole time. I couldn’t leave work and he called me 3 times with updates. Very professional.
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Jake was very professional and although I called an hr before closing. He assured me that someone would be out within the hour to fix my issue. Aaron came an hr early,he was efficient,kept his social distancing and he was knowledgeable of the issue. Definitely would use them again..and the price was right!!
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This was the poorest company I’ve ever dealt with. A bathroom pipe broke. I called them and the receptionist was excellent(but she’s not the one to come out). She mentioned Tom was coming out Saturday between 2and4. She calls me back and says Tom will come out at one on Saturday. Sometime after 2pm Jake calls and says nobody can make it to me because their plumbers are tied up on a commercial property. Ok, but I’m still leaking. Jake says they’ll come out on Sunday at 10:00 am and finish the job. It’s now 12:25pm on Sunday and no one from Alliance has called me. Remind ya I’m still leaking and waiting.
No response respond from Alliance. My experience is to NEVER
Call Alliance again. Why should I. If you out there think this company is for you then go ahead and use them. It’s Sunday and I’m leaking for 3days(weekend). Can’t call them again. WHY should I. -
Arrick was super professional and had great customer service. He sent jake out and he got me up and going very efficiently. If I could put more than 5 stars I would. The winning call is Alliance service pros 🙏
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We had a gas leaking issue after a gas line work recently. The technician was in my house within one hour of my call. He was nice, neat and professional. Answered all my questions professionally. Very happy to hire Alliance. Definitely would recommend their services.
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2 professionals from Alliance diagnosed and repaired a pipe leak that was originating behind a wall in a closet. Very professional, described all the work they were going to do and quoted as such. Very friendly. Did the work and it looks great. Fair price. Very satisfied with Alliance.,. Office communication was excellent. Trustoworthy. No need to exhaustively search for others.
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We had a clogged toilet and a slow drain. Alliance was prompt, professional, very responsive and did a great job. We were even given tips on how to keep the drain flowing freely. They aren't cheap, BUT you get what you pay for and we received QUALITY! Will definitely use their service and recommend!
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Alliance Service Pros recently came out and did a full audit of my newly purchased home. They quickly identified the problem areas and provided estimates on-site as to the cost to fix those issues. They also took the time to explain why these were issues and how they would go about fixing them. They offered discounts based on performing these fixes during one session and offered me the option to pay them how I wanted to. In addition, all the work and parts are under warranty by the company which gave me peace of mind if they ever have to come out in the future to work on previously installed items.
I worked with Rob, Tommy, and Charles. All 3 were professional, prompt, and more than happy to answer any questions that I had. Definitely will use them moving forward if I have any plumbing or heating needs. -
Amy was very pleasant on the phone and orchestrated a immediate appointment. One of the best calls I can remember. Rob quickly diagnosed the problem and made the needed repairs without a hitch. From this experience I would highly recommend Alliance to anyone in need of plumbing services.
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I rate this business an A+++. They set me up with an service call immediately. They explained that if I agreed with the estimate, that the work would be completed at that time. They were very accessible and willing to discuss the issue and what they could do to help. When you call this business, someone answers. The day after the service was completed, I was so impressed that I called back to discuss additional projects. This business is highly professional and does quality work. They communicate what will be done, what it will cost, the time span of the project and the time the project will begin. They follow up with emails informing you of the name of the technician and his contact number. They communicate when the technician is in route to your property. At the end of the project they reassure that they will be available should you have any question or experience any problems. I highly recommend.
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Thank goodness for Alliance Service Pros who rescued us from a leaky sewer pipe. After our insurance coverage let us down completely (we will cancel it) and another company failed to arrive at all, we were frantic to get the problem fixed. Luckily, Amy the dispatcher helped us late into the evening, and Tom the service professional arrived on time the very next morning, cheerfully and expertly fixing the problem and explaining the issue as he worked. Phew! We will be their grateful customers from now on. Thank you so much!
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Really glad I called this company the service was fast and efficient. We Had to hook up a deep sink but the pipes didn't line up in the kitchen.The tech was very knowledgeable and personable he walked us through each step of the process and made sure we understood we he was doing. He even took the time to triple check his work doing load tests and gave advice on what we should do if we encounter an issue. Will definitely being using these guys again.
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I had Mike Hensley come to install a new pipe and flange underneath my toilet. This guy is a wizard. A 6-8 hour job took him 2 hours. Extremely intelligent in his field and was a pleasure to do business with as well. They showed up right at the beginning of my time window and their dispatcher was extremely responsive and professional as well. When giving me my total, they even went above and beyond to look for coupons for me (which they located and applied). They earned this perfect rating.
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Jake and his team are great. Got me on the schedule the next day to replace a water heater. Quote/estimate process was simple. Had rob as a tech come out for the replacement. Done in 2 hours. Everything in the area left nice and tidy. Highly recommend.