Landscaping reviews in Ontario, New York

Awesome service

Went to a wedding at the Lodge at Shadow Hill. Stunning

Excellent service on our work! Would highly recommend!

They provided me with a new landscape plan for the front of our home. Once that was done then they did the project.

Love dealing with them! They do great work and have very reasonable prices.

I called Shadow Hill Landscape the other day to voice concern after witnessing one of their drivers in a road rage incident. The woman answering the phone said the owner would contact me back - he never did. Be wary about this company - anyone who could knowingly drive like that in a company vehicle is not someone with whom I would care to do business with...

Shadow Hill does such great work! Their landscape design is so clean & artistic and they really do care about giving you the best customer service possible. I would highly recommend them!

My first visit there today. The nursery area was pretty disappointing. Very weedy, plants, shrubs and trees dead in pots. No interface with any staff. A landscaping company of that scale should be pristine and have employees taking care of the outside appearance. Potential customers want to be able to envision what their yard could look like and nit have to try to ignore the three foot tall weeds.

Hired Shadow Hill three times over the last 6 years or so for various projects. Pavers to landscaping. Dan and his crew are fantastic. Quick, quality and professional execution. Highly recommended.

Emailed requesting a quote. They replied they would stop by when they got a chance and send me a quote. After several weeks I emailed again asking if they had a chance to stop over. Another week went by and now they want to set up an appointment. A reputable business would have set up appointment upon first contact. Apparently they don't want the work.

Shadowhill recently installed our paver patio. The results were fantastic. Once the job was completed, the crew did a great job regrading and seeding the work site. Very pleased. Will definitely call on them in the future.

If it were possible to give zero star I would. The owner of the company was contracted to expand our existing 2 year old patio for the spring and didn't get to it until late summer. Yes the weather was a challenge so that I can forgive except for there was zero communication on the matter to keep me updated.

During/After the job the following issues arose:
* Forklift damaged the cement foundation of the house
* Forklift damaged the siding of our house
* We had irrigation going in and they laid stone in our beds before this could be put in under the cloth as is best practice. Weren't willing to rectify the situation and the irrigation company had to move all the stone and get it under the ground cloth. No organization.
* They flooded our yard leaving a hose on until it burst eroding the seeding around the patio and the dirt.
* Pavers clearly don't match despite assurances they would be close
* For the above I was told this would be solved before paying by pressure washing, it was not. Quotes for replacing all the pavers originally given to us for for much larger more expensive ones. They never gave a quote on the same sized ones until after the fact when I brought up my concern.
* I was talked over and not allowed to articulate my concerns over the phone with the owner
* Samples for another $2,500 job to replace the pavers to match the new patio were dropped off and were all one color where I couldn't even compare against the pattern that way.

I left this feeling like I had been fleeced and certainly disrespected.

Buyer beware the attention to detail and respect for the customer is clearly lacking along with ownership of their workmanship. After an all cash deal (in which the owner Dan Milke hassled me to ensure I didn't report it to the bank for IRS reasons on his part which made me feel uncomfortable) I would expect much better.

We had high expectations for a new patio and Dan and his crew gave us a final product for us to be proud of. We have since received numerous compliments from our friends and neighbors! Dan made multiple trips to our house to ensure our satisfaction

We did not have work done but our next door neighbor did. During the process they snagged and damaged our chain link fence with their bobcat. The owner was difficult to work with, fought back and forth about paying for repairs. Kept insisting they didn't do the damage despite witnesses.

It wasn't until we had a signed letter and receipt from the fencing company did the owner agree to pay for damage...a whopping $30!

One of your drivers almost hit 3 cars and was swerving on the highway today. This driver had no care in the world for anyone's well being. He tried to run a truck off the road on the highway! This was the picture I was able to take as he was going well over 85 mph at 6:15 pm going north towards Ontario NY near the Webster exit. Whoever was driving that truck put multiple peoples lives at risk and could have killed someone. I hope action is taken against this driver.

Brian came along first thing in the morning after a foot of snow dumped on us. Great guy and a huge help.

Crew on my Pineville route is doing a great job. Meticulous and quick and always done with care.

This is my first season using SCE plowing service and I could not be happier. They have given me the best service I have ever had.
They use a snow blower for my driveway, and it does a great job!! Even better is the communication; I receive an email when the trucks are sent out, at any time of the day or night, so I know withing a couple hours when they are coming. I even had a question once about timing on a unit sent to me and I received an email answer within a few minutes. Their service is the best and I have no question about recommending them.

Henry did a great job on my driveway. Everyone that got us through this storm deserves a bonus. Thank you!

Mike D plowed our driveway today in the freezing cold. He did a great job! Thanks Mike!

Steve's has been providing lawn care and snow removal services for us for the last three years and we couldn't be happier! Their team is always responsive, attentive to detail, professional, and precise in their work. They consistently strive to keep our yard looking great and our driveway clear, no matter the season. We highly recommend them to anyone looking for reliable and high-quality service.