Appliance Repair reviews in White Plains, New York

Great service

Good customer service.
Awesome performance.

Quick, kind, awesome customer service.

I was so impressed with the service and professionalism of the technician. He was knowledgeable, courteous and efficient.

This place is hands down the best Company highly recommended I'm very impressed

Good customer service polite knows what they’re doing. Never an issue.

Came the next day and fixed our front loading washing machine in about an hour. It was cheaper than buying a new machine so I'll take it.

From the initial contact to the final repair, the entire process was smooth, professional and reasonably priced. The technicians were knowledgeable, friendly and clearly explained the problem and the repair process

They were professional, timely, and knowledgeable about the work they were doing. My appliance was fixed quickly and the technician was very friendly.

Any other company would tell me to buy a new one but I m glad I didn’t listen to them. The repair still cost less than a new one and by much. It was a stove, quite fancy one so I did not want to say good bye.

Came to fix my dryer - told me nothing was wrong and then tried to charge me $280. Able to talk him down to $200 for doing absolutely nothing. Do not recommend.

Thank you SO much, Robert! My mother called me in a panic as her refrigerator stopped working and she came home to water all over the floor. I called from GA and explained the problem...he squeezed her in today. He said he would be there between 5-8 pm. He actually came earlier than scheduled and fixed it. Thank you, again.

I searched for a long time, ask around and no one could help. Google search and other customer reviews, led me to take a chance and I did. The technician was professional and an expert to my problem. Fridge door not closing all the way on the left side. Quick fix and It was all good. I called on Fri and they came on Fri. Thank You so Much!!

I rarely if ever write reviews, but in this particular case I decided to. Our washer broke earlier this week. I called this business based on the positive google reviews. Was told by the woman answering the phone that the repairman could come from 12-3pm the next day but that she would call me back in 5 minutes to confirm. She never called back - I ended up calling her several hours later to confirm the date. By 2:30 today no one had called or shown up. My wife called the business to inquire when he might come - was told she would get a call back, which she did not. I then called several times and got voicemail - then finally on perhaps the 4th call, the woman picked up again, apologized and said that she would find out where he was. I said I would call her back because she had already failed to call us back several times - she agreed and said to call back in 10 minutes. I did as requested and it again went to voicemail. Does not seem to be a well-organized business and would avoid given the other possibilities in the area.

I needed an estimate on a washer repair. The technician advised that the repair would be almost as expensive as buying a new machine. I appreciated the honest diagnosis. He also gave good advice on what new models to buy. There was an $80.00 diagnostic fee, which I considered money well spent.

This appliance repair company is quick to reply to both emails and calls, and they're effective at getting things sorted. I liked how professionally they handled fixing my GE refrigerator Just a heads-up: If they provide a timeframe, they tend to show up towards the later part of that window. Overall I awas very satisfied with the repair

My dishwasher was not draining. Since there was no clog in my sink and water was collecting in the hose but not draining through, I figured the problem was the pump, which I replaced myself. When that did not fix the problem, I called for a professional. When I explained what happened, the guy on the phone basically told me to fix it myself by changing the hose. I should have taken that as a sign of things to come and shame on me for not doing so. So after attempting (myself) to change the hose (I am not a plumber, an electrician, or any sort of handyman mind you) I realized it was time for help. I called back and a repairman was dispatched. I was told he’d come between 1 and 5 and he showed up at 5:02, didn’t seem to assess the situation, just drained the hose and considered his work done. I paid him $180 and he left, confident he’d resolved the issue. I ran it that night and woke to find it had not drained. I won’t be fooled again, I bought a new dishwasher this morning. Would not recommend.

Service date sept 8 2023.

My 9 year old GE refrigerator was making setpoint for the freezer (0 degrees) but not the refrigerator section (set to 37 Degrees but only reaching 48). Lots of condensation inside the refrigerator section and food not lasting as long as it should. I am somewhat handy so I cleaned the coil ( very dirty) and checked to see that fan inside the refrigerator compartment was running ( all good). I know these units have a 8-12 year life span.

Made an appointment 2 days out. They showed up in the window of time they gave me. Evaluated the unit and were very honest. Their best diagnosis was one of the two temperature sensors are bad and possibly needs Freon. I decide to go for both sensors ( they had the parts with them). They checked the Freon and it was ok so no work or charge for that.

They said to give it overnight and call back with any issues. I know these newer refrigerators are not as "powerful" as older units due to energy star requirements so I waited.

18 hours later the unit settled in right on temperature and has been running great ever since ( a week later).

Good idea to call these guys.

My washer was leaking water after cleaning the filter and called Raj. The next day he called and scheduled a time to look at my washer. Very professional and the repaired man was friendly and was able to fix it. I’m so happy. Thank you.

Gotta hand it to an honest company! Gave them a call late on a Saturday. Showed up at my door on Sunday. And guess what? As I figured, no issues with my tenant's oven, just like they confirmed. Paid the 80 usd for the consultation, got an invoice sent over email. No fuss, no tricks—easy as a laid-back Sunday morning! If I ever run into another snag, I know who to call!

I sent in a request last night after my washer wouldn't drain. Got a call this morning and they came just a few hours later. Super nice, fixed my issue (clogged drain pump) and very reasonably priced. They advised I would need a new washer soon (I have a 10+ yr old washer, so I wasn't surprised) and made some recommendations. Would definitely use them again if needed.