All reviews for Matthews Heating & Air Conditioning

After a seamless thermostat installation, our home feels more comfortable than ever. The technician was knowledgeable and efficient, completing the job in just under an hour. I’m impressed with the attention to detail and professionalism.

Exceptional skill, honest and fair pricing.

Very professional, fixed the problem and prices are reasonable

AMAZING! They were prompt, efficient, professional and quiet!!!

Very reasonably priced and quick to service when you need help!

Great customer service. Very knowledgeable and efficient techs.

Excellent service! These guys are good.
Honest and trustworthy.

Couldn't have been better. Took 10min and I was back to a cool house! Was very polite as well.

Best heat and air business in Johnson city . John is a great owner and damn good to his employees

Came out in 20 mins, got the heat working, and then came a day early to install the part. My fav!

Very knowledgeable, honest, punctual and reasonably priced. Have used them multiple times for my home and business over 10 years. Excellent, excellent business.

Outstanding team effort from John and his crew. This is the second time I have had the pleasure of using Baileys and would recommend them to anyone who wants great service and products.

I have used baileys 2 times in the past 5 years and they are always great! Last time I only needed an inexpensive part. They could have said anything. I appreciate their honesty and coming when they say.

Bought a Foreclosure, had 3 units all bad coils and not maintained. He was honest, straight forward, on time and did a great job replacing 3 units and adding a fourth. One unit was bad and 2 months later froze up. He was there within an hour to check it out and replaced it within 3 hours. Could not recommend him and his crew any higher. Simply outstanding.

Hands down the best heating and air business in the entire tri cities. Very Honest, strait forward , and super friendly. I'm so glad I called Baileys Heating and Air. Recomend 10/10 because I refuse to use anyone els ever again.

Mr.Bailey is absolutely amazing there is no HVAC company like baileys.. This man truly cares more about his customers.Then he does the money he will receive from the job.. As everyone else has said he is super quick and very very attentive to his clients. This man is a blessing.. I run a property management division. I will never use another HVAC tech ever for any of our properties.. Mr. bailey thank you for being wonderful.

Great quick service with an outstanding team of installers. A large amount of work was completed flawlessly and the heating system was up and running as needed for this time of the year. Thank you Mr John Bailey for the great job and your quick serive.

Bailey’s did FANTASTIC work. They went above and beyond installing our new unit. They quickly responded the same day and kept us informed on the process and timeline. The entire crew was kind and courteous and they got the job done quickly yet efficiently. 10/10 highly recommend them!

After a thorough evaluation, the technician expertly installed our new ductless system, transforming our home comfort. Their attention to detail and willingness to explain everything set them apart. In just over an hour, our living space felt refreshingly cool.

Our HVAC system was humming along smoothly within 45 minutes of the technician's arrival. They meticulously checked every component, leaving no detail overlooked. Their expertise was evident as they explained each step in simple terms. We now enjoy perfect indoor comfort and peace of mind knowing our system is in top shape. Highly recommend their maintenance check!

I tried to call twice and the foreign gentleman who answered my calls was contrary and hung up on me. Rude, disrespectful people should not answer the phone of a business. I would give negative stars if I could.