Water Damage Restoration reviews in Toledo, Ohio

Replaced siding from a storm

Very professional. Would highly recommend.

Great service. Great experience working with them

They were very professional and kind. Stayed in communication and made sure I understand what was happening and if I had any questions they would answer them! I highly recommend them!

Dean was very knowledgeable and answered questions about the process. He communicated everything that he would be doing. Appreciated his service.

Very professional. Technician was on time and and answered all questions. I would recommend Serv Pro to anyone

Nate provided excellent customer service. He is knowledgeable, professional and kind. Definitely recommend!

I was so surprised by how nice and caring the team was. I had a bad experience in the past with another business. I did not expect such an amazing experience this time around. They were so nice and helpful got the job done and cleaned up everything. I could not have asked for a better experience! Thank you!!

I called them to take a look at a commercial unit that had a pipe burst. They sent their tech out, Dean. When I asked him for a price for the job, he avoided the question. After he went out to look at it, he said I can have someone start the work now and get you a price later. I told him I’m not comfortable with that. Knowing we have another company looking at the unit, he said “then we’re not interested in quoting against anyone else.” Any company that won’t give you a quote before the work starts isn’t someone I would want to work with. The ironic part is that it’s an insurance claim. We aren’t looking for the best price, but the best work from competent and trustworthy people. They did not seem to embody the trustworthiness.

Great place. They do amazing work.

Nathan and his team did a fantastic job throughout the entire process when my basement flooded. I would recommend Servepro to anyone that needs assistance!

Great work and terrific people Ken and Jess

We had a water leak while away. What a homecoming!! Servpro was contacted by insurance company and they responded that very night in early evening. They brought dryers and equipment that evening and got to work! The men who came that night for mitigation, as well as the men who worked for weeks to make this right, were great. Professional, conscientious, kind and funny! They began to feel like family...and they were kind and patient with me, an over-anxious female!!! Don't hesitate to call them!...they gave me back my beautiful house!!!

We needed SERVPRO for our Basement that recently flooded. Nate was amazing, very professional and knowledgeable. Nate was here promptly and immediately took action to rectify the problem. I highly recommend!

We've had water and hail damage at our house. The mitigation team and restoration team finished our first claim with the water damage and it was a great experience. We then had a tornado with hail damage. Mark, Wayne, John C., Roger, John the painter, Tyler, Nick, and Zach were great. They take the time to get it done right the first time. We had numerous neighbors asking us how they could get the estimate and work done so quickly. They worked directly with the insurance and work through all of the issues. I don't remember all of the mitigation team members but their response was sometimes within hours of the call. Keep the Faith, team Fosdick.

The ServPro team responded immediately when called for a recent emergency. The onsite supervisor was at the site within 20 minutes of my call and was my onsite contact until the job was completed. Nate Chrisman was a lifesaver and made sure all aspects of the projected were completed to my satisfaction. He is an asset to the company and will be my go to person in the future.

The Masters House Ministries DBA The Ministry on Sunforest Court. Excellent, Professional, Speedy, Timely with Great results. We are so impressed, we had some water damage in our commercial building, and we only had a few days before we needed to be open to the public. Gaston and his crew were excellent, and truly lived up to the phrase “ like it never happened “. We will recommend you to other businesses and organizations and individuals.We will never use anyone but ServPro and Gaston and his Crew. Gaston explained the process and we knew what to expect step by step and we opened up on time. The work was so professional , and deep cleaned and it smelled Wonderful. Thank you for being excellent in your work and customer service.

ServPro was great. They took care of everything promptly and communicated effectively throughout the process and made everything seamless. Thanks to Nate and Dean for all the help. Highly recommend.

After the drain was cleared, ServPro staff removed any residual water from the tile and removed the carpet and padding which was bagged up. However, the smelly carpet and padding was left in the basement for 2 days and wet boxes with books were put on shelves we were trying to save. Also, on the first day they left the front screen door propped open and the front door open. The majority of work tearing up the tile and fake wood paneling was done on the fourth day. They ran blowers for several days and removed all the moisture. We were happy with the completed project.

The service provided was phenomenal. Nate and Adam Chrisman were very honest and up front about everything. They kept us in the loop 100 percent of them time whether it was an issue they found in the house or to relay a message from insurance. Also Gaston who was the lead on the project tear out was amazing as well! He was very thorough and his guys were fast moving and productive I would definitely recommend these guys to anyone!

Basement flooded and the crew from Servpro were right on it. I have never seen such organization in my life. I never had to lift a finger to help with anything. Special thanks to Nate the project manager and to Chris the crew chief on our project. I highly recommended this company for your work. A job well done, thank you.
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