HVAC reviews in Westerville, Ohio

Highly recommend! My AC went out, and I shopped around. Not only were they the best price, the complete install of a new system was quick and efficient. The continued customer service and maintenance has been impeccable.

DRS is a great HVAC company. We have used them at 2 different homes now and have had great experiences both times. I would highly recommend them for all of your HVAC needs.

I was very impressed with this company. The staff were friendly and very knowledgeable. The owner saw to it that everything was taken care of for great service. We didn't any of problems with anything. I would highly recommend this company to everyone.

Mike was awesome during his time. Very helpful!!

DRS Cooling is the best around. I asked for AC help the morning of and they were there by 11am, AC fixed by noon and all is well in our house again. Couldn’t have asked for anything better. Professional, efficient and responsive. Exceptional experience and recommend to my parents if that tells you anything.

My experience with this company was awesome. They came within an hour when my AC went down. Their price was extremely reasonable when they replaced it. And they are very regular with the maintenance. They were professional and extremely courteous. And the cleanup was spotless. I highly recommend DRS Heating & Cooling.

This was the best customer service experience I’ve ever had! These technicians were extremely knowledgeable, kind, and thorough. These guys wouldn’t leave until everything was perfect. Attention to detail was top-notch. Its was like having a spec-op team in the HVAC world in my house. You get the point. Thank you again for everything! What a team!

Our furnace went out on the coldest night this year. Daniel arrived first thing in the morning, and recommended that our 25 yr old furnace be replaced. The pricing was very reasonable. So, we decided to replace the old AC as well. Shortly after, his staff arrived with a new furnace. Thankfully, we had heat that afternoon. The entire staff was friendly, professional and clean.

Truly appreciated working with DRS! Daniel is exceptional and easy to work with. They are very professional, prompt, and easy to work with. Pricing was very competitive and their expertise set them apart.

Daniel from DRS Heating & Cooling has saved my house multiple times!

About a year ago, I found DRS online and called them to get help with an alarm going off on my water heater. Daniel took the time to listen to my issue, explain some potential reasons it could be happening, and promptly got someone out to help. I so much appreciated Daniel taking the time to explain potential solutions and not speak to me as if I’m just cash, but a real customer. After this, I knew I would keep Daniel’s number handy

Recently, we had a leaky pipe situation from our shower and I reached back out to Daniel. I sent him a video of what was happening, and he came out promptly again to diagnose what may be happening. Daniel patiently explained to me what was happening and we talked about a couple solutions. Once the part was ordered, Daniel came back out to fix the issue. He first tried a cheaper/less invasive solution to see if that would work, and said that if it doesn’t we can easily set up time for the second option. I really appreciated Daniel’s willingness to try to fix the issue with as minimum amount of impact as possible, and his willingness to come back out if the first solution doesn’t work.

Daniel and DRS Heating & Cooling are absolutely a company that I trust to fix any problems in our house, and while I hope to not need to reach out again anytime soon, I know they will be #1 on my list to ask for help!

Thanks Daniel & DRS!

DRS replaced our water heater under warranty and done a better job then earlier contractor put the heater . Job done quick , they responded back with very reasonable price next day service.
The technician are real gem person , not to sell or inflate the estimate and gave honest advice which I liked .
You can trust them for heating and cooling needs .
Thank Daniel and your technician.

DRS replaced our water heater, and changed it to a hybrid water heater. We received the estimate and the replacement within 24 hours of calling! The cost was reasonable and $1300 dollars less than a large group quoted us. The team was quick, friendly, on time and cared far more about keeping the floor clean from snow than we did. Very grateful we found them, will definitely call again.

Excellent HVAC contractor. They replaced my furnace, air conditioning system, and a hot water tank.

Dan was amazing! We got a quote from another company that said we needed to replace our entire heating and cooling system for nearly 20,000 dollars. Dan came over the same day I called him and fixed our AC for 500 saving us thousands. We are so thankful for his service and professionalism. There are still good people out there doing honest work and Dan is one of them!

Called DRS when one of the big name companies failed to do the job right. Mike came out and was a tremendous help. Explained everything that was needed, and did a great job. I will use DRS in the future for sure.

We called DRS Heating & Cooling when our furnace broke and Daniel was at our home within 30 minutes of the time our call was taken. Daniel and his crew were very thorough when assessing what the issue was. Daniel walked us through all of our options. We landed on an energy efficient furnace that best fit the needs of our home. They were out the very next day at 8am installing a brand new furnace. Everyone we encountered from DRS Heating & Cooling were professional, personable & knowledgeable. I highly recommend!

We were stuck without AC for a number of days. Our normal HVAC company came out and was going to get the part. They called back and said it was a two week lead time and the part was really expensive. Kudos to them for recommending we look for a Rheem Pro partner. We called on Thursday afternoon and the repairs were completed by 10 at a price WAY lower than we thought. Thanks guys. You’ve earned some repeat business from us.

The technician (Mike Fasone)that serviced our air conditioning unit was very knowledgeable and had the unit working again a very short amount of time. I called yesterday at 4:00 pm and the technician was here the next morning at 8:30. I would definitely recommend this company.

We recently had the pleasure of working with DRS Heating and Cooling when our furnace quit blowing on the coldest day of the year. Daniel with DRS stopped by immediately and went to work trouble shooting our system. They were so comfortable and extremely knowledgeable. Daniel was more than happy to explain every detail of our system and the different options we could take. They didn't rush us or the process. I highly recommend and will be reaching out to them in the future!

Our AC went out yesterday, and our landlord was able to make a request for DRS to come out and inspect our unit to figure out the issue with incredibly quick turn around! Matt arrived this morning around 8:50/55 and was finished up with repairs by 9:10. Super speedy and friendly service! I really appreciated his help getting the AC back up and running in this heatwave. Thanks, Matt!

Nothing Better than working with a Company that treats customers like family, giving best advise, pricing pricing possible & honest. You know co has to be very good to their employees, & great place to work, because of the professionalism, skill-knowledge & enjoyment of their work the team (Boe, Devin & Mark) had. HVAC issues can bring along some emotions because of pricing & scheduling, pricing lol etc. all emotions were put to rest, with Both. I love my home & feel very confident in the HVAC Co I chose for current comfort & future value of home. Thank you, Will keep you # handy for referrals! You have a Great Business & Great Values.