HVAC reviews in Beaverton, Oregon

Extremely helpful service! Looked over my entire HVAC system and made recommendations for what the issues could be with it. Answered all my questions and was very thorough. HIGHLY recommend! A+++

This is my second time using them. Awesome service as always. This time it was Irving to fix my ac. Very pleasant person and did a very good job.

Subhra

Very dissappointed in there overall attitude, for years semi trucks have safely parked on the road where there business is and now it started this week this company has now started parking there service vehicles in the street to block the trucks from parking there, they have tons of room in there parking lot but let's take away one of the few places our truckers can safely park for a rest break, I can not support a company who does not support our truckers, also when they are now loading and unloading there service vehicles they are blocking the sidewalk so people walking can't get by very easily. I want you to go back to parking in the parking lot and being courteous to the truckers and the walkers 😞 really shocks me how petty and mean people are now a days

From the phone call,.to the guys getting the job done.thus has been.a.dream .the are very respectful of.our.home. they don't swear, make crude.remarks. the technician à nice fellow, who looks. a gorilla (.but I all.honeaty all of the most articulate debators on warly.chrstuan theology..
I would very much use.thqm agin.
If.we.so, Eric ..... please.allpw.me.a.few books.out ofa your library..please with sprinkles

The people at North Pacific Mechanical did a fantastic job on my mini-split system install. Professional, friendly and dedicated employees got the job done in no time. Highly recommended!!

They strive for good, old-fashioned service but could use some training in the logistics and business side of things. Small inventory means they will have to probably order the part or at least go to the parts store on your time. The service manager is very passionate about quality and the service team gets weekly training for non-stop learning. Again comes to logistics. The tech who responded to diagnose may not be the tech rerurning for the repair. Also the communication is foggy and could use some attention.

As a small business owner, I truly appreciated the timeliness and high quality work that I received from North Pacific Mechanical. They were able to repair my restaurant's refrigerator for a very fair price and their technicians were both friendly and knowledgeable. Overall good service from this company.

Deon, what very knowledgeable and a pleasure to work with! He answered all of our questions and did a fantastic job! He was very professional and I highly recommend him for all your heating and hvac needs! Thank you for the great experience Deon!

I just had Andrew from North Pacific Mechanical to our house to do fall maintenance on our heater. Very professional, friendly and went out of his way to ensure everything is in good order. I highly recommend them!

Excellent experience. The office and technicians were professional, responsive, and friendly. Better pricing than two other companies I contacted about a repair. The repair looks to be done well. No complaints. Would do business here again.

I cannot say enough!! After a very very bad experience with another HVAC company, we scheduled with North Pacific Mechanical. Brian came out and immediately put me at ease. He took the time to listen to me as I explained my experience with the other company. After walking me thru everything, he fixed what was wrong and then took the time to show me where things were before and where they were now that things were fixed. I will recommend them to everyone I know. Thank you for taking a very upsetting situation especially in the heat of the summer and Cooling things off literally :-)w
Tiffiny Schwandt

Replaced complete 21 year old Carrier HVAC system with Lennox. Friendly, professional, punctual, honest, knowledgeable, very competitive pricing. VERY impressed with the attention to detail Jim exhibited with his installation job. Top notch!! Brian really knows his stuff too. Great troubleshooting skills running down a couple of bugs in the system and getting it running correctly. Issac ordered my new furnace and found that it was out of stock. Apparently Lennox upgraded to the more expensive unit at no extra cost. A totally positive experience all the way around. Thank you Issac and the whole team. You guys ROCK!!

I received a free estimate from NW Pacific Mechanical for replacing our AC and Furnace. They were thorough, responded quickly and did not waste my time at all. I appreciated that they showed up on time, with masks and were knowledgeable and thorough.

10/7/16 This company exceeded my expectations. They lived up to their quote despite it took them a bit longer to do the repair than they originally anticipated. We had a small error on the invoice, but they were very honest about it and gave me the benefit of the doubt. I highly recommend their services.

Amending my review 11/8/16. Had them out for a second repair. Both times they came to my site with the wrong part and had to go back to the other side of town to get the right one. This caused my operation to be without a walk-in refrigerator for even more time resulting in my crew not being able to make cold food and having to pay overtime once the repair happened. Not easy on a small business. Probably will not hire them again.

Great company and amazing owners!
We had an issue with our central AC not blowing cool air and they were able to pin point the issue and resolve it very fast! Very knowledgeable and would highly recommend!

Our furnace wasn’t heating our home. We tried the company that had installed the furnace to get it fixed. After frustrating 3 weeks we gave a call to this company. They fixed it in one visit, very knowledgeable and professional Technician who was so good to work with.

During the sale and inspection of our home, we learned a gas and AC refrigerant line were improperly installed. NMP gave us a quick thorough estimate and then performed exceptional quality work. Their employees were very professional and personable. Their price was very reasonable for the work performed. I would definitely recommend them and would use them again.

Very poor customer service! They came and told us that we needed to replace our furnace and thermostat because our current thermostat is not compatible with the new furnace but during the installation day they only installed the furnace and didn't install the new thermostat when we questioned them they said we didn't need a new one. We still have no heat with the new furnace and can't get a hold of anyone who can answer our questions and concerns. Very disappointing because we expected better service from them because the first technician who came to look at our furnace was very informative and good.

WOW, this company is top notch. If you need any type of electrical work done, I highly recommend them. I shopped around and got a few quotes and they were on the lower side. The electrician, Chris, was SO fast with installing my chandelier and fixing another electrical problem. He showed up early, was clean, respectful and kind. They got me booked in quickly and only charged me for the time at my house...no extra or hidden fees. This was the easiest contractor experience yet - Thanks again Chris! ~ Ellie and Illy

Our furnace wasn’t sending heat to certain floors in the townhouse. Our home warranty co. had North Pacific Mechanical come out to assess. Deon the technician was in contact prior to appointment and came early. He checked the furnace and explained what the parts are and how things should work. In a short time he found the problem and got the heat going to all floors. He knows his stuff and was very enthusiastic about his work. Thanks Deon for a job well done!!

This company doesn't communicate with each other.

After the diagnostic appointment, they cancelled once on the fix and I rescheduled.
Admittedly the second cancellation was my end, though it was a somewhat unpredictable issue (a failed lockbox).
The third cancellation, they didn't show and when I called the next day they had no idea what happened and my appointment wasn't showing up in their system.
Today they cancelled again and apparently shortly after the first cancellation (their fault), they returned the part I needed so even if they had shown for the next three appointments I'd scheduled, they had no way of fixing it.

When I asked what happened, the only thing they could come up with was "Your account doesn't have any notes on it to tell us what happened."

Also, I can confirm that the lady today either lied to me or their internal notes are even worse than previously thought, because she told me "The part was returned on July 12th" but I actually have an email on July 12th letting me know the part needed to repair my system is coming in 7 days. Apparently they make it a habit to return parts before they arrive.

I am beyond furious. I am out a diagnostic fee, and have had a malfunctioning AC unit for over 2 months while I was jerked around by a company that had no way of fixing anything. I feel like I was scammed.