Plumbing reviews in Beaverton, Oregon
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Michelle Canutt
Dylan located two leak concerns, one near our water meter the other a valve in our Toto toilet. The serious leak near the meter was within 6" of marked location. Excellent, accurate service that I would recommend to any home owner. Was able to repair without calling in a professional plumber saving $$$$'s. Thank you Leak Locators
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Laura Tran
Dylan came out to help me figuring out why water was coming through my kitchen floor boards. He took his time and looked at everything to what could be causing the issues. He was very kind, professional and informational. I would definitely use this company again in the future if needed.
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Gregg Reiter
Delightful young man who arrived on time and quickly went to work to locate a major leak from a water line running from our water meter to our home. We thought that the fee for services was very reasonable. We would not hesitate to use this service again. With much appreciation. Ellie
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Pastor Nathan Lewis
I recommend Leak Locators. The technician, Dustin is polite and helpful. He found the leak and when my plumber and general contractor doubted his first location, Leak Locaters sent him out a second time, at my request, no charge! He stuck to his first location and...he was correct! The person, who took my several calls at Leak Locators was understanding, polite and helpful. The water pressure in my home, now that the project is complete is impressive!
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Larry David
Dylan from Leak Locaters arrived on time, even with heavy snow on the roads and he proceeded to quickly locate the leak in our 1/4 mile long water pipe from our well. His equipment had no problem locating the break, even with 6 inches of snow and ice on the ground. His marked spot was within inches of the break. The cost of Leak Detectors service saved me thousands of dollars and I was able to fix the leak myself in only a couple hours after his departure, even with a water pipe 4 ft down in frozen snowy conditions. Very friendly and professional service. Highly recommended!
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C&S Lord
Leak Locater scheduled my appointment within a couple days of my request, which was really appreciated as water usage is so expensive! Dylan was great. He was very helpful and professional and kept us informed as to what he was doing.
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Noelle Mitchell
Just had a great experience with Leak Locators, specifically with Dylan. I experienced some concerning water in my closet and needed to find the source. Gave them a call yesterday and got an appointment for the next day. Dylan walked us through what was happening, ran his tests, and was extremely informative and helpful.
I work in Real Estate and Leak Locators has been --by far-- the most responsive and comprehensive leak detection agency I have worked with. We are adding them as a Preferred Vendor as our portfolio would greatly benefit from their expertise. Thanks Leak Locators!
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Sally S
We were in a desperate situation. Our cistern wouldn't fill. The well drillers told us we needed a new $25,000. well. We bought 1500 gallons of water for $500 to get us by while we got other well bids. The next day all 1500 gallons of water were gone. The pump people came and said the cistern didn't have a leak. We were all perplexed. The pump people told us to call Leak Locators. Dylan came the next day. He spent over two hours going over every pipe on the 3/4 acre property. He couldn't find the leak. He problem solved how 1500 gallons of water would mysteriously disappear in 24 hours. He said a leaking toilet would lose a gallon a minute. He discovered a downstairs toilet we never use was faulty and was overflowing in the tank. That was our easy fix problem. Dylan saved us $25,000. The well people would have happily put in a new well. We did not need it. We are very very very thankful and happy, and have a full well and cistern! Yeah Dylan and Leak Locaters!
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Cheryl Pederson
Dylan was very prompt, professional, and informative. He was very helpful, he even called a remediation company for me to get the the ball rolling quickly. It was a pleasure doing business with this company despite the leak.
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Kim Wade
The technician, Dylan was great. He was friendly and professional. He located the leak quickly, and even helped my husband dig the hole around the pipe that needs to be repaired.
We would highly recommend Leak Locaters. -
Kathy Silke
Dylan was on time and extremely helpful. He determined quickly that we didn't have a leak and pointed me in the direction of the most likely culprits for our high water bill. He recommended next steps and offered further guidance if needed. Great service!
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Christine Hartman
I was very happy with the service I received from Leak Locators yesterday. Michael Houston texted me right before he arrived. He explained all the tests he performed. He marked a 2 foot circle where the leak was in my lawn. I carefully dug it up today and a small leak was right in the middle of the circle. 27 inches deep and no dampness on the surface at all. I made an appointment with a plumber for Friday.
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Jim Roofener
Fast friendly service from first call. Good communication throughout the process. Dylan showed up on time and effectively located the leak and was on his way. I will use them again. And did I mention they are a local privately owned small business. 👍
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Mihai Resch
Excellent service! prompt and professional w/ great communication and a service report ready within minutes following the inspection. Dylan was very helpful and walked me through the details of the diagnostics to confirm location of the water leak, very much appreciated. I highly recommend this service. Thank you!!
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Denise Butchee
Dylan, Dylan, Dylan! What a great guy. He was patient, knowledgeable and thorough. He took the time to explain things (more than once) and waited while I took notes. He was honest and made recommendations for next steps. What a great asset to your organization who actually loves his work. I hope to never need your services again, but if I do, I’m going to request Dylan.
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Carissa Gobble
Leak Locators were the only leak detectors to return my many calls looking for someone that could come out and find a leak for us the plumber couldn’t identify. They were the earliest available and great at explaining the process. They were great at communicating when to expect them and in very fortunate turn of events were able to help us discover a toilet seal issue and potential pressure gauge issue from their tests that were simple fixes the plumber had missed. Very professional, friendly and helpful. Highly recommend.
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James Kim
Starting from the initial contact with Cat on the phone to finishing the job by Dylan was a great experience. Cat did a great job of scheduling a technician, Dylan, to come out in time (and texted me before arriving) and finding the leak that we had in our home water main. Dylan was thorough in terms of understanding the problem and locating the leak. Dylan not only solved the problem within the two-hour window, but also professional, courteous, and friendly. I'd definitely use them again, but I hope I don't have to. :)
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Joan Smith
We made an appointment with Leak Locaters after our water bill doubled compared to the same cycle a year earlier. Service was friendly and informative. Dylan answered all my questions and showed me around our plumbing system so that I could understand the inspection findings. Best of all, when no leaks were found and no deeper diagnostics required, he cut the charge for the house call in half, and offered to be available if the water bureau proved unhelpful when we show them the findings.
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LISSA T
If I could give 100 stars I would. I had water all over the road that was coming from the water shut off by the road. I had no idea what to do! I didn’t even know how to shut off the water!
Thankfully, technician Dylan came to the rescue. Despite it being later in the evening after his last job, he graciously agreed to come out and investigate. His expertise quickly pinpointed the source of the leak. The following day, a plumber arrived and, remarkably, confirmed the exact location Dylan had identified. The leak was swiftly repaired, saving me from both potential property damage and a potentially astronomical water bill.
I cannot express enough gratitude to Dylan. His willingness to go the extra mile after hours, coupled with his quick and accurate diagnosis, prevented a major headache. There's something particularly unsettling about facing a problem you can't see, like an underground leak. Dylan's skill and reassuring demeanor were a lifesaver! He was so kind, even with me hanging over his shoulder asking a bunch of questions and probably being a frantic crazy woman! Again, thank you so much!!
(I tried to upload a video of the water bubbling from his tests but its not long enough for reviews?) -
A G
Second review:
The bad news: we had another leak on our main water line. The good news: we were able to rely on Leak Locaters to quickly detect the origin of that leak. We called late Monday morning as soon as detecting a leak and the next morning Dylan, showed up right on time at 9:00 am, and quickly detected the leak under our concrete driveway.
Thank you once again to both Kath for making the quick appointment and for Dylan for his effectiveness and professionalism.
It is once again without hesitation that I recommend the company to anyone facing a similar situation. AGFirst review:
It is never easy to find out that one’s water bill has increased tenfold due to a water leak… As soon as finding out, I contacted three water leak detection companies. I called the first one three times and never got an answer… The second one got back to me right away, but could not dispatch anyone for another two weeks… I finally contacted Leak Locaters and I am glad I did.
First, Kath got back to me as soon as getting my message. She then arranged for Dylan, a fine young man and experienced technician to come the next day. Dylan showed up on time, used sophisticated equipment, and detected the leak under a concrete sidewalk slab in less than twenty minutes. Later on, the plumbing company called to repair the leak found it precisely where Dylan had located it. All along, Kath maintained constant e-mail communication with me. Of course the fact that Leak Locaters gave a 10% senior discount and was cheaper than the other company was much appreciated.
It is thus without hesitation that I recommend the company to anyone facing a similar situation. AG