Water Damage Restoration reviews in Providence, Rhode Island

Very courteous , professional and efficient. We were very pleased with the clean up services of Adam and Nate.

We hired Servpro of Providence for post construction clean up! Sawdust was everywhere in our basement, it made it hard to breathe. The cleaning crew that showed up mostly of ladies was very meticulous, fast and efficient; extremely professional! They vacuumed each individual piece in our basement, small or large. Can not imagine having had a better experience with any other organization. A very neat and comprehensive cleanup.
Would highly recommend it! Thank you Igor for an excellent experience.

his was my first claim in 56 years and it was awful! 23.1 Cubic feet of rotting meat and seafood! Aer, were AA customer service was horrible but THANK GOD for your guyys! They made it a whole lot better. I could not have asked for better guys,,,they did theior job perfectly and cleane dup everything and did such a great job! Thank you for hiring them and you should clone all 3 of them! Ivan Melo, James Holliday and Miguel Garay...PERFECT! I would recommend your company to anylne and every one!

Zach Carden, Abner and Rudy from ServPro of Providence came out to take care of water damage in my basement... they were here the next day, worked efficiently, explained everything along the way and helped with the next steps. I would definitely recommend them!

We had water damage in one of our buildings, and needed cleanup, demolition and reconstruction completed as quickly as possible. The ServPro team of Providence came out to assess the damage and then got started right away on the project. We had a great experience with this team, led by Alyssa Swindell. They were professional, respectful, courteous, responsive, responsible, and very clean. I would certainly recommend them to anyone else needing their clean up and reconstruction services. Thank you, Alyssa and your team for doing such a great job! – Evan Hopkinson, Director of Facilities and Maintenance at Scandinavian Nursing Home..

Adam & Miguel G. are the best! Highly professional, considerate & kind. The cleanup was all first rate. They explained everything & addressed every detail. Very positive experience at a challenging time.

Zach Carden answered our service call for water damage. He was on schedule, very polite and knowledgeable. After he completed his tests he offered us several options and recommendation. I would rate him 10+ out of 10.

I am writing a review about project manager, Stephen DeMagistris, of Servpro. We are dealing with damage to our family room due to our roof leaking, We called servpro because we used them a couple of years ago when we had a sewer backup problem in our cellar. He is so professional, and explains in detail what needs to happen in order to get things corrected, and up and running again.He is not only extremely knowledgeable, but also very personable, you feel like he truly cares about your situation, and has your back. I would recommend Servpro of providence, Stephen DeMagistris, to any one experiencing damage to their home. Sincerely, Susan Talbot.

First off, the coordinator Ivan Melo, was amazing with our fire damage in Johnston, RI that happened on the 24th of February. He is professional, kind, and very personable. He explained the entire process from start to finish.
He answered all our questions and concerns. He is a super performer and very knowledgeable.
Then to top that off, our team that came in was the absolute best. Miguel, Miguel, Freddy, and Abner. Professional, friendly, and very efficient.
I would highly recommend SERVEPRO Providence, to anyone that needs such a service.
Both my wife and myself can't say enough about how satisfied we are with the service and caring attitude we experienced. Highly recommended.

Respectfully

Mark and Keiko Brelsford

Domonic, Zulma & Zach were so helpful, organized and professional. They are so knowledgeable and working with them made our situation much easier to manage. Very efficient, respectful and a pleasure to work with.

During a very stressful event, it was great to work with the Servpro team who were considerate,
reassuring and on time! Particularly, a shout out to Brian, the Reconstruction Project
Manager. He always answered my calls promptly and was a man of his word. Always
on time and with a pleasant manner! Good help can be hard to find these days. He made
a stressful process easier and gave good advice.I would highly recommend Servpro. Thanks, Brian!

Both James Holliday and Miguel G. worked on the damage to our ceiling from a leak last week. They are hardworking guys who did a great job. I highly recommend them and Serve Pro. Great job!

The Servpro Team was terrific. Andre, the team Leader, has over 24 years experience with Servpro and it was evident. He immediately examined the needs of the job, explained exactly what he needed to do and set about getting the job done right. He showed me before and after pictures of the air ducts. He cleaned up everything before he left. The team was very respectful to me and to my home. I would not hesitate hiring them again if needed. Excellent Team.

We had an excellent experience working with the team at Servpro Rhode Island. Both their management team and their skilled service teams were lovely to work with.

We worked with them following an incident in our condo building. A condo numerous floors above us flooded, sending water down through the building, into many of the condos below. We had water flow through the ceiling in our bathroom and entranceway and down the internal walls. Servpro's team handled mitigation and repairs in both the building and within our unit. They quickly scanned our walls to discover significant wet spots. They opened up walls in our condo to push through air and suck out moisture, all while working diligently to protect the tile work and shower we'd only recently had done. They removed all hints of mold and used a non-toxic antimicrobial spray to ensure mold wasn't present. They then repaired all of the walls, including priming and painting. You couldn't tell anything had happened when they were done. Throughout the process, their team was highly communicative and responsive. We thank them for all of their work.

These guys are truly professional people. Andres, Rudy, Christian, and Miguel G got a big job done in a couple days and left my house with not even a drop of dust on the floor.

We found a water leak when returning from a short vacation. To us it was a true disaster. The water had damaged part of the first floor and was collecting in the basement. It's hard to explain the shock and intensity of emotion that hits in a situation like this. SERVPRO of Providence was called in by our insurance adjuster and they took care of all the water and mold remediation. The team was very thorough in addressing all the affected areas. We decided to stay with SERVPRO providence for the restoration work. I'm so pleased that we did. I feel very fortunate that we worked with Brian Regan as a project manager. We added to the scope of the work with a few things that we wanted to change in the home and although the process took a bit longer than we would have liked we've ended up with a beautifully finished space. The tradesmen that worked in the house were highly skilled and professional. Any concerns or questions we had were addressed immediately. We made a great decision having them do our project and I'd happily recommend Brian and the team of people he works with.

Miguel Garay and James Holliday, along with everyone else who came out to assist with our water loss was extremely helpful! Can't say enough about Zach our project manager as well. He was amazing to work with. Highly recommend Servpro!

Zach came by and inspected the basement and my work of cleaning and drying the area. In the end he said that work by Servpro wasn't required and recommended a product that would help if any mold developed down the road. I commend him for his honesty and integrity and will surely call him in the future if our basement is flooded again... thanks Zach

We can’t thank the ServPro Team TMC out of Providence enough for the incredible work they did for a local family during a very difficult time. After experiencing some unforeseen hardship, this team came in with nothing but respect, dignity, and professionalism. From start to finish, they handled everything with care and precision.

A huge shoutout to Richard, Declan, Dominic, Zulma, Jessica, CJ and Brian and their team leader/liaison Igor each of them brought compassion, diligence, and grace to every step of the process. It was truly impressive to see how coordinated and committed they were. They treated the home like it was their own, and their efforts made a world of difference for this family.

We are deeply grateful for their hard work and would highly recommend Igor and his Servpro Team to anyone in need of restoration services. They are the definition of what it means to go above and beyond with incredible kindness and unparalleled professionalism.

ServPro responded to my water crisis immediately. The agent checked out the situation and offered a clear price for the work, work that the agent covered in detail. ServPro delivered everything it promised. The clean up was truly excellent. They eased my concern with the situation and in a short period of time they completed the work, returning my basement to mint condition. I give ServPro five stars for its professionalism and soothing response.

We had a sprinkler pipe fail in our Field House. The Servpro Providence Team was absolutely amazing! The woman in the office was quick to get the project manager out to the site. Zachary was very responsive and dispatched a crew within the hour. Once on site the crew got right to work cleaning up the water. Dominic, Rudy, Andre, Otto, Carlos, Wilson, Fredy, Miguel & Richard work diligently and respectfully throughout the clean up. I would highly recommend the Servpro Providence team for your emergency. Igor even came out at the end to make sure everything was done correctly and to both his and my standards.