Water Damage Restoration reviews in Memphis, Tennessee
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We love Revival Restoration! They were fair, they always kept us abreast of what was happening, and assisted with navigating the insurance company and claims adjustors when our water heater flooded our home. Our home looks brand new! Thank you for making a horrible situation better!
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Great company to deal with! They know how to navigate the insurance process extremely well and make the whole situation as smooth and painless as possible. Highly recommended.
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If you want to make a very stressful situation a lot less stressful…you need these guys.
We had a pipe burst in our attic on Christmas Eve and it flooded about half of our downstairs. We called Restoration and they were out quickly, with drying equipment and then took care of all the repairs. They were professional and friendly. They worked well with our insurance company. We could not have been happier.
Highly recommended! -
From what I was told this is a relatively new restoration company, with that said I was out of town when the valve in my refrigerator blew out and flooded almost my entire downstairs of my home. My son in law just happened to com by and found the problem and called me in Arizona and since he had been in the business I told him to just handle it for me. Well he called Revival Restoration and I cannot tell you how happy I am the did. I'm not going to say there were no hiccups but when a problem did come up Kyle my contact took care of it immediately. I hope I never have this problem again but if I do I will be calling Revival again.
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Revival did an incredible job on our primary bathroom renovation. Kyle and his team were always professional, timely, responsive, and courteous. We will use Revival again on our next project!
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Wonderful service and great communication by Justin Bey and the rest of the time. Will definitely always use Revival for any home insurance work. Revival was able to communicate with my insurer and negotiate more money for the job.
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Great group of people to work with. Understood the project, the parameters and worked efficiently to complete in a timely manner. Especially want to shout out to Kevin Tubbs, the project manager. Nothing was ever too much, was always respectful and checked in every step along the way. 👏👏👏
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Revival Restoration is the only way to go. They responded immediately and worked until 3:00 am to contain the damage and mitigate our losses. Mike explained every step of the process and answered every question. He was in constant contact with our insurance adjuster. Sebastian was courteous and professional. I cannot say enough positive things about this company!
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We have engaged Revival on several occasions for work on our home. We could not be more satisfied! Project manager Nathan Coppedge has listened carefully to our needs and desires. He has addressed each of them thoroughly and professionally. If we had questions, Nathan has explained exactly how Revival would perform the work. As an architect, I am particular about who works on our century-old home. From now on, my first call will always be to Nathan Coppedge and Revival.
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I would recommend this company to everyone. They will get the work done in perfect timing. They have some very organized people working with them. If you want something done right then you need to call Revival Restoration. Thank you Mr. Nathan for a excellent job done.
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My experience with Revival has been great. A+ service and I had the pleasure of working with their project manager Kevin. Kevin is detailed and very responsive when I have questions and need help.
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The Senior Project Manager, Taylor Perkins was at our home immediately after a claim was made. He carefully and patiently inspected each room and assured us everything would be repaired, not just the way it was before the water damage throughput the house due to a busted water pipe in the attic, but the house would look better. What’s amazing is we had been out of town for several days when the water pipe in the attic burst. One of our relatives stopped in & called to let us know what happened. We hurriedly came home to a flooded house of 2-3 inches of water on the floors in each room, busted ceilings and walls, etc. The garage and driveway were flooded as well. Taylor ensured the demotion crew was there and performed their task. He recommended, met and talked with the contractors and again explained to us in layman’s terminology what was going to be done in each room. He answered all of our questions and made regular visits to ensure the work was completed correctly. When any thing was inadvertently omitted and/or not completed satisfactorily, Taylor was there to ensure it was corrected to our satisfaction. He is very meticulous, courteous, displayed empathy and a sincere concern that things were properly and expeditiously completed. Taylor is knowledgeable, showed a great deal of integrity, and he displayed the epitome professionalism. This is one company and Project Manager I highly recommend. Very satisfied customer, Mr. & Mrs. Trentwood Cobb
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Such a great company to work with. Everyone I dealt with down to the laborers was so kind and respectful. Kevin was amazing and so professional in every way! Would highly recommend!
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Revival has been helping us restore our floors after our washing machine flooded & then asbestos was found. Every member of their team has been extremely professional & communicative. We couldn’t be happier & will be using them in the future for any restoration needs that may come up!
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Excellent experience overall with Revival. Sebastian was terrific coordinating the trades to remove and replace the damaged walls from a broken water pipe. The office did a fine job explaining the details of the entire project. I would absolutely recommend Revival Restoration Services!
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Revival Restoration was a lifesaver when our washer flooded from our 3rd floor onto our 2nd floor. They responded immediately and arrived at our house within 20 minutes to get the water mitigation process to started. Nathan oversaw our repair process and kept us informed on what was happening while we were out of town. Repair was quick and painless and everything was taken care!
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Revival Restoration is fantastic! Our family highly recommends their professional service!
Their entire team went above and beyond helping us recover from a burst plumbing pipe that flooded our whole house.
They cleaned up the damage, met with the insurance company with us, and followed up throughout our claim.
We could not have made it through without them. -
I am very pleased with the services provided. The workers were prompt and responsive. They did a very thorough job removing any signs of moisture. They did a nice job protecting our furniture and adjacent areas, minimizing damage and excess mess. They cleaned up each day and did a really nice job minimizing the disruptive nature of a large project. They did a great job and I would definitely recommend them.
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Kyle and his team at Revival Restoration did an incredible job restoring our midcentury modern home after it flooded during a winter storm. They took extra time and care to maintain the integrity of the home by preserving the original fixtures, mosaic walls and built-ins. Kyle, in particular, was fantastic to work with. He was attentive and responsive even after business hours and off days. I trusted him and his team to complete the work after we had moved out of state and were not able to review the progress regularly. Despite the unfortunate circumstances, I can honestly say working with Revival Restoration made the experience as painless as possible. I highly recommend them.
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We were grateful to find Kyle Cox and Revival Restoration! I was very nervous having never experienced water damage from a frozen pipe and not knowing what to do or expect. Kyle was referred by a coworker who had never met him, but it is obvious he has a great reputation in the field! He has truly been a Godsend! He guided us through the process of mitigation, as well as the process of “tore-up-from the floor-up.” 🤣 Literally, my downstairs floors were stripped down to the bare concrete.
His recommendations and advice were spot on. His team(s) Joel Burgos, Josh Allison and other subcontractors were very professional! It’s very obvious they love and have deep passion for their craft because the workmanship gave us the same feeling you get when moving into a newly built home and falling in love with it all over again!
My new hardwood floors and bathroom restoration have exceeded our expectations! We are truly blessed and forever grateful for the exceptional work they put in making our home a dream come true again.
I would and will recommend Revival Restoration 10 times over!
Calvin and Daphne Brown -
Revival restoration was a great company to work with. I was lost when I found our roof leak but they helped every step of the way. Highly recommend to anyone needing any restoration or roofing needs.
Thank you Brandon! Y’all were awesome to work with.