Landscaping reviews in Balch Springs, Texas

Great service

Spend one hour waiting for service at garden, called 3 times and nobody helped... disappointed....

They have a huge selection of plants and flowers. Very friendly staff also.

Well stocked, friendly staff, and all you could need for your home or garden.

7-14-17 @ HD in Balch Springs, TX. Kelvin, an associate, was pleasant to talk to however he was easily side tracked which caused our transaction to take longer than it should. I was buying a 42" Cub Cadet riding lawn mower. After the sale, I had to get my truck and move it to the loading zone where Kelvin said he would meet me with loading ramps and to assist in loading the mower into my truck bed. Parked my vehicle in an area in the Garden Center that was labeled (with sign) Loading Zone. Since Kelvin hadn't shown up yet, I pushed the mower from the back of the Garden Center up to the loading zone and waited on the ramps to arrive. Kelvin, another associate, and a man named Al (who would later be identified as a manager) showed up in the Garden Center with the ramps. Kelvin verified the sale by checking my receipt and left once again to retrieve the key and supporting documents for the mower. Instead of assisting me quickly in getting the mower loaded, Al started telling me to move my vehicle because I was parked in a fire zone and I was impacting everyone's ability to leave in case a fire got started. I looked at him and told him that it was an approved loading zone. He told me to move my vehicle and they would get the mower loaded shortly. Mind you, my truck was already running with my mother sitting inside due to the heat, so I climbed into my truck and rolled down my window and called to Al to look at the sign that said Loading Zone. He got irritated and yelled at me to move my vehicle. So I did, back into the parking lot and went inside to the customer service desk in order to talk to a manager and to void the sale. The service desk called for the store manager (named Will) twice. He never showed up. While waiting for a manager to show up, a fight between two other patrons broke out near the service desk. Jeannie, an Assistant Manager, arrived and asked if she could help. She was very pleasant and listened to everything that happened and provided a refund for the mower. I would recommend not shopping here until management makes improvements in leadership and customer service.

I took two trips to this location to get mulch. Both times there were white trucks with yard crews of non-english speakers just parked in front of the garden center in the loading zone. There were so many that they were parked two vehicles deep. I needed to load 20 bags that I had already paid for. After waiting for abut 30 minutes for the trucks to move a spot opened up. I moved in with my trailer and loaded. As soon as I finished loading another white truck blocked me in and I couldn't get out. They also weren't loading anything. They were just sitting in there. I tried to find a manager to address the issue but there was none to be found. I confronted the guy in the vehicle that blocked me in and he just pretended that he didn't understand me. This is the worst Home Depot I have ever been to.

Excellent! Wonderful staff and their potting soil/fertilizers are awesome! Been coming here for years and years to come.

I love the service...quick, friendly, fast delivery, and great quality!!!

This is my most favorite place to shop when I'm in the area they always treat you like they care

We stop here once a month we're in Dallas from San Antonio love the plants, got to refill our Ron's plant food makes our plants and trees grow nicely

Great nursery with lots of variety in starter fruits a and vegetables with new shipments every Friday. Very welcoming!!

They have everything yet it would be nice if the prices were a little more flexible. I like that they are friendly and give you good feedback or advice.

I was so happy that i had found them went in there and change my mind real fast very rude lady . Shouldn't be there if they hate the jobs so much . New location Horrible customer service very disappointed.

Very friendly staff huge selection of plants things you will find elsewhere . Also great bulk Dirt and Compost

Great place, very knowledgeable staff. If you're looking for it, they have it! All organic, lil pricey but worth it!! Will be going back

Didn't have what I was looking for or a person around to ask; the cat and chickens on site were more attentive. I went into the boutique to find someone, got my answer, but their store dog chased me off from looking at the trinkets and clothes.
I'll go back only because they carry something I can't find anywhere else.

Got the dirt I needed for my raised garden and some beautiful flowers, good prices on plants, the accessories were pricey. Dirt was reasonable.

I like this place they have nice plants they even have dirt, mulch, fertilizer, and fruit tree's.

It is worth the trip. Knowlagable people know their stuff, especially if you are a chemical free gardener. We always get the best from Ron's organic... awesome

Hooked up trailer drove 1/2 hour and they were closed at by 5:40

Best feed store within 50 miles of Dallas. Super organized and knowledgable. If you can't find it there I would be surprised.
Also free education.