Tree reviews in Fort Worth, Texas

Outstanding Experience with JB Foote!
Working with JB Foote was an absolute pleasure from start to finish. Their professionalism, communication, and honesty made the entire selling process smooth and stress-free. JB went above and beyond to answer every question promptly, handled all the details with care, and made sure I felt confident every step of the way. It’s rare to find someone so dedicated to customer satisfaction these days. If you’re looking for someone trustworthy, efficient, and genuinely helpful, I highly recommend JB Foote — a true example of 5-star service!

Favian was extremely helpful and knowledgeable about all things plants! If you're looking for some color and greenery with expert and honest advice-- this is the place to go ! (-:

We had a VERY pleasant experience working with Moon Valley! We were on the hunt for trees that would offer us privacy from our neighbors. We had done a lot of research and were sold on Eagleston Holly trees but didn’t know who carried the actual tree variety. We drove by Moon Valley (Ft Worth location)…just to look…and walked away with an order for 10 trees. Jeff and Nate on the sales end made us feel comfortable with our decision and that we would be taken care of. Signing up for the protection plan…made us more comfortable with protecting this investment.

The icing on the cake is this…the delivery crew (aka planting / installing) crew! What a fun and conscientious bunch this was. My husband and I requested a delivery date to fall on a Friday. Apparently that’s not a norm…but they made it happen for us! Our crew ended up consisting of four extremely conscientious and meticulous foremen who got the job done (JB, Ernesto, Jacob, and Leighton). They met our requests of planting with care around our lawn and pool area with white glove service!

All I can say is…this is our new favorite nursery and when we’re in the market for MORE trees…we’ll be back! Thank you Moon Valley!

Hi Alana,
You talked to my husband Chris Gray a couple weeks ago about a palm tree we got a year ago and it died. My husband had nothing but nice things to say about you after he got off the phone. You approved the tree to be replaced and we truly appreciate your help with that. You are definitely in the right position of your job for customer service. I was a store manager for Foleys for 15 years and Target store manager for 25 years. Thank you for taking care of us.

I also want to give recognition to Roxy at the Saginaw store. We went in there after he talked to you and we were taking care of by Roxy. She was so pleasant from the second we walked in until we left the store. She is truly one of the sweetest people I have ever met. She genuinely was so friendly and so nice and made our experience so special.
She helped us pick out a tree replacement and shared some helpful information. It’s good people like you and Roxy that make a difference in people’s lives.
We will continue shopping with you and share our great experience with our friends and family. You and Roxy deserve special recognition and raises.
Have a wonderful Day
Thank you so much,
Dawn Gray

We recently purchased a house and received our first HOA violation for the dead tree in the front yard. We reached out to Moon Valley and they exceeded our expectations. They ordered the tree we wanted and it was delivered in a timely manner. Their communication is exceptional, keeping us informed thru the whole process. On delivery day we were notified of their arrival 30 min before they arrived. The installers were polite and professional. Our soil is so rocky they even resorted to using a pick ax. Once completed they went over instructions to ensure our tree survives. We will be reaching out to Moon Nursery for any of our future need. Thank you Moon Nursery for saving us from the HOA!

So good with our girl! Painted pumpkins and fed the coy out front. Bought plants from Roxy! Buy all your plants from Roxy if you can. Lol. Everyone is great.

Idgaf if my husband says they are too expensive - best customer experience and I love my plants / flowers so much!!! The gentleman helping me literally walked around with me the whole time making recommendations based on my preferences. He got a cart for me, picked and loaded all the plants in the cart, pushed it whole time AND loaded everything into my van for me at the end. Also gave lollipops to my 3 young kids who were being rambunctious and they didn’t make us feel unwelcome at all. And they have toys there for the kids to play with. Highly recommend even if you just need plants / flowers and not trees. I also got some potting soil there. I plan to go back for more plants, mulch, weed killer, and more.

We love our new trees and landscaping. Thank you so much for taking care of us!

Fantastic experience. Bryce and his crew did a wonderful job putting our trees in today. Answered all my questions and did a fabulous and quick job.
The entire company was easy to work with, and we will definitely use them again.

Huge fans of Moon Valley! Their signature products are absolutely game changers for our yard. Stopped by today and Roxie was able to help us. Super kind and very knowledgeable.

JB and his crew are excellent. They were on time and very efficient. Clean up was spotless. He took the time to work with me for the best placement of my trees. He listened to my concerns and offered great suggestions. When you’re making an investment for your property, you want someone who will listen, understand and respect what your goals are and he did all the above. Overall, this company is awesome from beginning to end. The 1st experience was so great that I went back a week later to buy more trees.
Thank you to everyone at Moon Valley Nurseries but especially JB and Crew.

It was our first time picking out a tree and Favian helped us out greatly! We chose the myrtle crape basham which is beautiful! Two thumbs up 👍 thank you very much, Favian!

I don't recommend using Moon Valley nurseries. My husband and I spent several thousand dollars on trees and a service for the first year. This included having them to plant the trees, have them assessed by an arborist 3 times the first year, and replaced if they fail any time the first year. They were great with setting up the planting and giving instructions on how to care for the trees. However, when it came for the arborist to come out, we never received the report. I called 3 weeks later asking for the report and was told someone would get a hold of me. I didn't hear from anyone but figured it was because of the weekend. So I called again. I was put on a "brief" hold (10 minutes) and then was asked if they could call me back in 15 minutes. Of course, no one called back.
Here it is the next morning and they have been open for a while. Still no call and no report.
I guess once they have your money, customer service doesn't matter.
I would recommend staying away from this company.

Favian was great—very attentive and helpful! He took the time to understand what we were looking for and helped us pick out the best plants. Highly recommend working with him at Moon Valley Nurseries!

Roxie greeted us with the biggest smile the minute we stepped out of our truck! She could tell we are get in and out people and took us straight to what we were looking for. She’s extremely knowledgeable about all of the plants, trees and flowers. Her genuine energy is an entire vibe! GO SEE ROXIE!!!

All the staff at Moon Valley including JB and his crew were fantastic. Everything from sales to installation was wonderful. Highly recommend them!

Exceptional personal service! Jeffrey Mission did great at helping me find the best options for my new home and worked within my budget. Excellent customer service! Can’t wait until they are delivered!!

Roxy Maston helped us pick out a new tree after ours died and was very knowledgable about which trees would look good in our yard and how they change in different seasons. She was patient with us while we asked to look for various trees throughout the nursery! Can’t recommend her enough.

Visited with the intent to purchase a 10-12ft tree. Found one I liked. No price on the tag but was listed with a sale of 50% off. Seller said if I buy two he could get me delivered with install and everything I need for about $1k - $2k. Walked in and manager final price was $8k. Slight difference from what the sales associate estimated. Wasted 30 minutes in pleasantries only to find the price was slightly outside of acceptable. With a sale of 50% and a deal, does this mean they would regularly be $10k per? No deal. Would recommend you find another tree farm. Prices are extreme and outside acceptable range.

Family and I walked in today to see if we could look for an upgrade for our trees in the front. Jeff showed us our options and helped us get an excellent deal for a couple of beautiful Red Oaks! Appreciated his insight and hospitality! Overall a smooth and fun experience. Even got a pumpkin out of it! Thanks a bunch to Jeff!

Jeffrey M, Nathaniel R, and Roxie M went above and beyond my expectations as a first time tree buyer. I thought I had my mind set on a specific tree as a memorial for my Dad, brother, and Mother who have all passed. I was shown beautiful trees and decided on one that was not only amazing, but perfect for my space. Everyone was very helpful, fun, and the whole process was amazing. I highly recommend Moon Valley. We bought a red pistache. They have a wide variety of trees. Thank you to all that helped us.