House Cleaning reviews in Grapevine, Texas

4.8 based on 306 reviews Back to the listing
    5

    excellent work at a excellent price. They were able to get some pretty hefty pet stains out. I’ll book with them again!

    5

    I have been a client for a couple of years. They have always done an good job. They are professional and leave the carpet looking clean. I endorse them

    5

    The work was great. They were early and professional. They arrived in did their work and were very thorough. My sofa looks and smells brand new.

    5

    Emmanuel and Colin were polite and professional. The rug that we thought was ruined looks like new. We are so satisfied. glad they talked us into scotch guarding, too. With my family it is a necessity. Four thumbs up 👍🏽 two for each of them 🤩🤩 …

    5

    Rae was professional and punctual. My carpets look amazing and I also got a terrifc deal. I will use this company again and refer them to my friends and colleagues.

    4

    Daniel was courteous and professional. We just bought our home, and the carpet was in a sorry state. Daniel brought them back to life and went above and beyond for us. I terribly recommend his services.

    5

    Bright Star Carpet Care in Grapevine was absolutely professional and a breeze to work with. Dale did an amazing job on my carpet and tile floors, which had been sorely neglected. The end result is truly outstanding!

    4

    Leonard and Theodore performed an exceptional job. These carpets, with over 20 years of history and stains believed to be permanent, were expertly treated by these gentlemen. Thank you guys for transforming our old carpet into a pristine masterpiece, much like a glass slipper. Their work in Grapevine has been nothing short of amazing.

    5

    i hired Bright Star Carpet Care two different times. the first time was for cleaning the basement carpet. it was really old and the padding had turned to powder. leonard came and cleaned the carpet, sanitized everything, and removed the old glue. it took a little longer than planned but he only charged me what he said he would. he also cleaned my stairs even though that wasn’t included. the second time, i hired for a deep carpet cleaning in the living room. he did an amazing job and went above what i expected. he even cleaned some carpet stains in the hallway and took care of a tough spot on the rug. his rates are very reasonable, he’s professional, and always does a thorough job.

    5

    I have worked with Dale for quite a while. I run a childcare business, which is tough on carpets with all the spills and those times when little ones get sick. I also rescue dogs, and that can be hard on the carpets too. Dale has always done a fantastic job helping with tough stains from both kids and dogs, even getting rid of urine smells. We recently moved into a new place in Grapevine, and although the carpet was new, after a few years it looked worn out and dirty—plus, the dogs made it worse! Dale came to help again and made our carpets look fresh and soft, just like new. They also handled vent blow outs and duct cleaning for us. We really appreciate their work and always recommend them!

    5

    Our medical clinic in Grapevine had our carpets cleaned after they hadn’t been touched in a long time and were full of stains. Theodore arrived early before the clinic opened, took care of all the carpets, and finished before any patients came in. The hallway by our break room and kitchen had a lot of food stains, but now it looks so much better. Theodore was very professional and answered all our questions. We loved that we could walk on the carpets right away and didn’t have to wait for hours. The whole process was quick and made a huge difference in our floors! Highly recommend!

    5

    i've hired this carpet cleaning company in grapevine twice now. the first time, i was really impressed with how clean and fresh my carpets were after they used their special cleaning machine—the carpets dried super fast and looked amazing. that's why i called them again when i needed help with a mattress my toddler had a few accidents on. my own cleaning attempts just didn’t work, but their process totally saved our almost new mattress! while they were here, i also asked them to clean a couple of carpets. this time, they used the same tool for both the mattress and the carpets, so the carpets took longer to dry than before. i realized afterwards that the special carpet cleaning machine wasn’t used for the carpets this time, but even so, everything still looked and smelled much better than before. theodore, who came to do the service, was right on time, friendly, and made sure to check all the spots i pointed out before he finished. the person who helped me schedule the appointment got back to me quickly, which i really appreciated. i will definitely use this company again for carpet cleaning in grapevine, and next time i’ll just make sure to request their main carpet cleaning machine. overall, i'm happy with the results and the service!

    5

    we were recommended by close family friends and have been using their carpet cleaning services ever since. the team is always very professional and friendly, and their work is excellent. we’re always happy with how quickly and efficiently they clean our carpets, and the results are amazing—the carpets look and feel so fresh when they’re done. angel has been great at keeping us informed and making the whole process smooth. we have been happy customers for a long time and will continue to recommend them to others in grapevine!

    5

    i am really happy with my carpet cleaning experience. i needed my carpets cleaned quickly before guests arrived, and was worried when my first plan didn’t work out. i called and they fit me in the same day with no problem. leonard showed up right on time and did an amazing job getting my carpets fresh and spotless. he really did more than i expected. i will definitely use them again for carpet cleaning in grapevine. the service felt personal, almost like family. great job!

    5

    Leonard was on-point and professional throughout the whole carpet cleaning appointment. He arrived ahead of schedule, took the time to explain the cleaning process, and was clear about the estimate. He answered all my questions about the equipment and how it worked. The difference in my carpet was incredible when he finished—the fresh, clean smell is still noticeable and I’m very happy with it. I highly recommend Bright Star Carpet Care, especially if you want your carpet to dry quickly! After just a few hours, I was able to move everything back onto the carpet.

    4

    I am so happy with the carpet cleaning service we got from Bright Star Carpet Care! They were able to come out quickly and did a fantastic job on our carpets. The team went above and beyond. The prices are very fair, and the quality of the cleaning is excellent! We did have some stubborn stains come back after a little while, but Leonard returned promptly and did a deeper treatment at no extra charge. The customer service is outstanding! We are very satisfied and would highly recommend them. We will definitely be using them for all our future carpet cleaning in Grapevine.

    5

    My wife and I have trusted this carpet cleaning service for many years. Even after moving several times, we always come back to them because their carpet cleaning skills are just unmatched. One time, we tried a local carpet cleaner, and it turned out to be a big mistake—the carpets were left soaking wet for almost a week and smelled terrible. Thankfully, we reached out to this company and they sent Theodore to help us out. He fixed everything quickly, and by the next day our carpets were dry, fresh, and spotless. We were so relieved we didn’t have to replace the carpets after that mess. Since then, even when we moved farther away, we made sure to have them come out, because no one else lives up to our expectations. They are always reliable, honest, and pay attention to every detail. We’ve tried some cheaper, local options with special offers, but those only led to more problems and ended up costing us more in the long run. One thing that really stood out was when Theodore found a valuable piece of jewelry under our couch during a cleaning and immediately let us know. That level of honesty and trust is rare these days, and it makes a huge difference. We feel comfortable having them clean our home, even if we’re not there. Their prices are very fair, especially considering the quality of their work. We are so grateful they are willing to make the trip out to our home in Texas, even in the heat. If you’re looking for a trustworthy and skilled carpet cleaning service, this is definitely the team to call.

    4

    My 15-year-old contractor grade carpet has been through a lot—puppies, an older cat, and kids have all left their mark. With a high school graduation party coming up, I needed my carpets looking fresh. My experience with Bright Star Carpet Care was fantastic from the first call to the final invoice. Leonard explained the whole process clearly and answered all my questions. On cleaning day, everything was handled with care and attention. The customer service really stood out, and the results were amazing—the carpets looked so much better and felt cleaner. While some places might be cheaper, the quality here was worth it. I’ve already shared their info with friends and definitely recommend them to anyone needing their carpets cleaned.

    5

    i had my carpets cleaned in three rooms, and the experience was excellent from start to finish. when i called, leonard was really helpful and, unlike other carpet cleaning companies that clearly say online they won't move furniture, he said he would help move my couch and some other heavy things so the whole carpet could be cleaned underneath. he did a very detailed job, making sure the carpets looked fresh and spotless. leonard was friendly and easy to talk to the whole time. it's great to support a local grapevine small business, especially when the service is this good. i highly recommend their carpet cleaning—leonard really goes above and beyond.

    5

    If you need carpet cleaning in Grapevine, I highly recommend this company! My carpets had seen a lot of use, and there was a big pet stain that kept coming back no matter what I tried at home. Every time I cleaned it myself, the spot would just collect more dirt. After getting my carpets cleaned by this team, the stain is finally gone for good and the carpets still look fresh and spotless. I waited a while before leaving this review just to make sure the stain didn’t return, and I’m happy to say it hasn’t. On top of the excellent cleaning, everyone I spoke with—from Angel to Dale—was friendly, professional, and polite. They really did a fantastic job, and I’d definitely suggest them to anyone looking for carpet cleaning in Grapevine.