Paul Richard Electric

Efren was very professional and took time to educate along the way. His troubleshooting skills were very thorough and accommodated my questions. Tracked the problem down to a faulty outlet that would have took days for me to figure out on my own. Couldn’t be more pleased with the outcome. Recommend Efren and Paul Richard Electric without hesitation.

Can only go as much as 4 stars. This was given to give them appreciation to veteran discounts. Never received service so 4 stars is all I can do. Removed one star because was asked a question on payment terms, i responded, but never got a response back. In the end my repairs were filled by another provider.

I called Paul Richard Electric on Sunday after having an increasing problem with intermittently dimming lights throughout the house. It had gotten so bad that It knocked out two surge protectors overnight while we were sleeping.

We had already had Centerpoint out to check their equipment that morning. They had cleared some brush from around the poles and said there was no other problem on their end. When I called Paul, he said he could have someone out that day to check out the problem.

Larry and Ruben arrived about two hours later. They did a thorough inspection and found nothing unusual enough from the voltage readings to cause our problems. While they were there, the power went out. They went out to check on it and found that there were Centerpoint trucks a couple of houses down working on the transformer! We had Larry and Ruben perform some routine Electrical panel maintenance and work up an estimate for some additional issues that needed addressing.

I have nothing but good things to say about Larry and Ruben. They were on time, knowledgeable, and efficient, and they patiently explained everything they were doing. Even though it turned out that our problem was really a Centerpoint issue, I am very grateful to Paul for sending out his team on a Sunday to check it out. I will definitely be calling them again soon to take care of some safety issues they pointed out and plan to use them for all my future electrical needs.