Tim's Tree Care

Tim came out and gave me a free estimate to trim two trees and remove a few others. His crew arrived and was very good at communicating throughout the process. I had two very large maples trimmed and 5 trees removed. Tim's crew was very knowledgable and able to answer my questions about future tree care.

What a crew...we loved them all! On time, fair bid and their cleanup was fabulous. We loved watching them and the crew lead was so kind to tell us about his industry and what it takes to do what they do. I very seldom write reviews, but for this Company I had too! Thanks Tim.

Tim's Tree Care was reasonably priced so I went with them. If you are worried about a company being insured, or taking responsibility for damaging property, this is NOT a company for you.

I hope this review will serve as a warning to other potential costumers. The company damaged my neighbors deck by throwing large limbs onto their deck. I wasn't too worried because the owner, Tim Simmons, said that the company was insured prior to coming to my house. After asking the company to fix the deck before I pay Tims Tree Care, Tim literally yelled at me, calling me a liar. Since I knew I was telling the truth, I sent him photos of the damage that was obviously caused by this company and Tim still denied responsibility. Since then, he sent me an email that I will quote verbatim, "Your balance will accrue 18% interest after 30 days. and compounds monthly. After 90 days of none paymnent it will be sent to collections." If you are an English teacher, don't look too closely at how he wrote that. I'm not the best at spelling and punctuation either, but I think he wrote this off the top of his head considering the errors. The spelling and grammatical errors aren't the issue though. The issue is that Tim's company damaged property, denied responsibility even after showing evidence, didn't ask permission to throw branches and logs into my neighbors yard or deck, treated my neighbors and myself poorly, and then out of anger attempted to threatening me with interest and sending me to collections.

I would not try and damage this company's reputation. The owner of this company, Tim Simmons, has done this on his own. I am just letting others know about my experience.

Here is the end result. My neighbor wanted to sue his company, but I talked him out of it. I don't want to ruin this man's life over very bad customer service. In fact, my wife and I are paying him for the job he poorly completed. (This is not because of his empty threat of interest or collections. We actually have nothing in writing that connects us to anything at all.) Now, with my neighbors help, we are fixing his deck.

Thank you for taking the time to read this review. I think the company would do a great job if costumer service and damage to property was not something that needed to be considered.