Constraction reviews in North Salt Lake, Utah

Nearly ran over my family and a couple of pedestrians

Very easy to work with, we've used them for snow removal for years.

We’ve worked with them for years. They get up at the crack of dawn to make sure we can open our business at 7am.

One of their drivers almost ran over my family members as they were getting in their parked cars. He then yelled at them, and did multiple burnouts along the street while driving away. It was a neighborhood where children frequently play outside and he could have hurt someone.

We were getting into our cars when we were at a family members house in Holladay when the drivers yelled at my young adult daughter threateningly, and swerved and almost hit me and other members of my family, as well as another pedestrian couple walking. Unprofessional and unsafe conduct

I really appreciate how fast and professional that SERVPRO is! Tonia helped us immediately after receiving our inquiry about help with our water damage and has been in contact with us regularly. Rory was great on his inspection of our damage and Spencer and Johnny were very professional and fast when getting our home dryer out. So far a Great experience with SERVPRO of Bountiful.

I had iago and terry at my house, they are so professional and great to work with. Felt like having family helping me!!

Servpro is Amazing!!!

I have known Josh Grimstead for over 15 years but never had to use there services except for carpet cleans until now. On Thanksgiving weekend we had a sewer back In our downstairs bathroom and laundry room causing damage to our freshly remodeled walls and flooring. I was quite distraught when I called in on a Saturday afternoon thinking our home was destroyed.

Within an hour Rory showed up to assess the damage, help me file a claim and go to work. Rory was courtias, kind and had empathy towards my situation and emediatly calmed me down. It took 3 days to clean up the mess, dry everthing and sanitize the wet areas.

As soon as things were dry Hayden came out to do the repair estimate and start lining things up. Daniel was sent out to do the repairs in a few days and he was amazing.

At first I was skeptical that my house would be put back the same but after seeing the finished product "It's like it never even happened"!!!!

Thank you Josh for having such a great team and for all the time and effort you spend training them to be the best!! You guys rock!!

Tiffani Hubbard

I must s

This company did a great job! Jeff did a great job coordinating the demolition and mitigation effort and Josh, Spencer, Daxton, Mikey, James, and Jeremy did a fantastic job carrying out the physical work. They are very professional in their behavior and skill, and fast when it comes to completing the work. They're respectful of your home and do a great job cleaning up after themselves. Thank you for doing such a good job completing your portion of the project.

Have you ever had water dripping in your dryer and an extremely hot dryer because of wet lint plugging up your 18 foot dryer vent? Well I have! Dylan and Rory from Servpro worked on my vent not once, not twice, but three times to remove the hair tangled, moist, unpleasant lint.Thank you Dylan, Rory, and Servpro!

We used ServPro to clean up the water damage in our laundry room. They were professional, responsive, and kept us in the loop the entire time. Maggie, Coty, Mikey, Hugo, Spencer, and the entire time were amazing. We would highly recommend them. Hopefully, we never need this service again, but if we do, we will definitely call them. We look forward to working with the restoration team to build it back up.

Such a great company! Rory was first on the scene when our house flooded and he was very helpful at explaining everything that was going to happen! He started on the drying process and then Adam, Hayden, and Lane came in and put everything back together and now our house looks better than ever! We seriously could not be happier! Everyone was so helpful and so easy to communicate with along the way! 10/10 would call again!

I highly recommend Servpro-Bountiful. When our basement flooded, we were so worried about the whole situation. Tracy and his team were amazing, very professional and knowledgeable. They were able to come out that same day to take a look at the damage. They made the whole situation a lot easier to deal with. Great company and great service. Thank you Tracy and Servpro for the amazing costumer service!

Servpro of Bountiful came and quickly helped us with a clean up from our dishwasher water line break. They were right on the job and saved our kitchen cupboards. They were sincerely hard working employees,
Kevin, Rory and Lewis. They got to work quickly and we’re very kind and efficient. We are most grateful to them.
Thanks Servpro crew,
Cheryl Lauder

We hired ServPro to mitigate a water issue in our basement. They were at our home within a couple hours of calling. Greg assessed the situation and helped us understand what it would most likely cost to fix. He was outstanding. They couldn't have sent anyone better! Coty, Spencer, Adam and their teams did a fabulous job finding the source of the water and cleaning up the mess it had caused. They were all very professional and did outstanding work at a very reasonable price. All around, it was a great experience with ServPro!

Josh responded quickly to my call, he was prompt, very professional and very informative. He diagnosed the problem quickly, and gave me a lot of good advice on how to prevent water problems in the future. I would highly recommend ServePro.

Thank you to all the Servpro people that helped us with a major flooding disaster! They were at our house right away and were very professional dealing with the enormous damage in our home. They were able to get emergency electricians and plumbers to our house very quickly. Throughout the days to come, Mikey, Jeff, Rory and the crew made sure everything was taken care of so we can start the rebuilding process. Huge shout out to Tonia for coordinating everything while we were out of town!

We recently had a water leak in our home that caused some mold damage. After feeling like we were getting taken advantage of with prices with different plumbers, working with Servpro of bountiful was a breath of fresh air. Jeff and Adam both were so upfront and honest about what work really needed to be done vs what didn’t, broke things down into different price categories and explained pros and cons to each. I felt like they were very fair and honest which is hard to come by these days. I never felt like they were trying to upsell me on unnecessary things. Jeff and Ashley came and did the job and were very professional, then Adam came back a few days later to clean up and do a check up. I felt very well taken care of and will for sure use Servpro in the future for all my disaster needs

Servpro left me with more damage and more mess than I started with. Never hire this company or you will deeply regret it. Inexperienced trainee dropped a hammer on my expensive hardwood floor. They never came back to clean up all the drywall dust mess and I was left to clean it myself. I was told several times the would come back and actually clean the mess but it never happened. There is so much drywall dust packed into the grooves of my hardwood floor because rather than clean it up they just walked on it for weeks packing into my floor telling me they would make sure to clean it. Between that and the hammer being dropped on my floor I have to pull up all this hardwood flooring and replace. THIS COULD'VE ALL BEEN AVOIDED BY CLEANING AS THEY GO AND BEING CAREFUL WITH THEIR TOOLS! They say they'll "make it look like it never happened" but my house actually looks worse after having servpro over. They tracked so much mess all over my house!! It is still messy and I've been cleaning myself for weeks. What did I pay these guys for? The rebuild manager even came over and made a comment about how filthy and messy it was and he told me he'd talk to franchise owner and make sure I get taken care of. It's been weeks and I have heard nothing from franchise owner despite many attempts to have him call me. If you have a flood in your house heed my advice and hire any other company than servpro! Absolutely horrible experience!!

We had the best experience with Servpro a couple of weeks ago when our Master Bath on our top floor flooded and ruined 2 stories in our home, on a late Friday evening. Servpro was at our house within 20 minutes and worked until 3:00 am. They informed us the entire time of what they were doing and what needs to be done. We know they are taking good care of us every step of the way.
I want to give a big shout out to Servpro and their fabulous employees, Kevin, Lewis, Ashli, Jeff, Rory, Spencer, Gilbert, Greg, and Sandra.
I highly recommend Servpro.
Thank you so much Servpro for your professional customer service.