Constraction reviews in Alexandria, Virginia
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Carlos and his team was very helpful and professional. They worked well together and cleaned up everything. He also all the steps to what they were doing and what would happen next.
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Very professional and responsive to my needs and concerns. The work they did is excellent. The things they repaired look better than they did when the house was first built. Very pleased with them.
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ServPro did a wonderful job in mitigating and repairing damage that was caused when our dishwasher leaked. The service was outstanding and true to their word it looks like nothing ever happened!
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Jen and Martin provided caring and expert overall guidance for the project. They made things clear and easy for us in every way. The mitigation team of Francisco, Jose and Patricia were thorough, efficient and pleasant.
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The crew came in quick, took care of everything, explained all the work they did, and then did a great job cleaning up when it was all over!
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Servpro Alexandria did a great job. Francisco and the demolition technician Carlos were great and really helped us in a very stressful time. Quick service and fast clean up. Thank you.
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Chris and his team from ServPro dried out my basement after flooding and did a fine job. Carlos in particular took charge of cleaning out a soaked crawl space and was careful, neat, and responsive. I recommend them.
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ServPro took on an extensive repair and renovation project after a tree damaged a home. They were very responsive throughout the project and kept us updated. The work looks great. I would use them again.
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The work on mold inspection and removal was done quickly and professionally. The customer service representatives in both teams - mold inspection and construction - were very impressive. The reps were polite, very responsive, as well as professional and knowledgeable. We were happy with their services.
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Better than before the flood! Servpro handled my flood remediation and reconstruction. I had some additional issues that needed to be tackled, and they figured out a solution so that everything looked great. A few tricky issues came up and they figured it out, and made it all go so smoothly. Thank you!
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The ServPro folks were awesome. They called me immediately after my insurance company contacted them. They came out right away and went to work. They carefully packed everything that was in my closet and quickly removed all the wet drywall and insulation, installed fans and dehumidifiers, and had it all done in less than a day. I had to leave town and felt very comfortable leaving them a key. I would definitely use them again.
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My wife and I bought our first place together about a year ago. It was a very exciting time for us until we experienced a sewage backup on the day before we moved in. As bad as one was, this unfortunately was only the first of what ended up being five sewage backups over eight months. Every step of the way, our HOA and plumbing company guaranteed that our problem was fixed, but it still kept happening.
Needless to say, it has been a devastating year for us, with nearly constant demo, repairs, and reconstruction. Every time we regained hope when repairs were finished, there would be yet another backup. Times like these are trying for anyone, which is why we are so thankful to have found Servpro of Alexandria.
We had to work with many different companies and workers throughout our home troubles over the past year, including other Servpro branches, but Servpro of Alexandria was by far the best of everyone. They were the one factor we did not have to worry about and could depend on. Their workers were always super responsive, supportive, reasonable, and kind. Maria (who was our Construction Manager throughout everything and who we worked with the most) was especially intelligent, efficient, compassionate, and just generally a great pleasure to work with.
We hope we never have to see them again for an emergency, but we enjoyed them so much that we look forward to using them for any future remodeling or home construction projects. -
I worked with Araceli and she was great. Very helpful, professional, responsive, and honest. She did a great job working with my insurance and made the entire process much easier. I would promote her and give her a raise if I could.
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Every time I’ve called the number listed on Google Maps, the experience has been frustrating. The person who answers sounds annoyed right off the bat and immediately cuts me off to say she needs to transfer me. After that, I get bounced around to different people, and it feels like no one really wants to help. All of this just to ask about scheduling a simple duct cleaning. If it’s this difficult just to get basic information, I can’t imagine how the actual service.
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Francisco, Andrew, Sunny, Zoe, and Fernando were amazing in helping us with our water damage & clean up. They were very efficient and supportive through the rough time that our family recently went through. We greatly appreciate the quick response and ability to answer our questions. We are very grateful for the hard work that they put into helping us.
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The people at SERVPRO did an excellent job of helping us recover from a serious water leak. They were professional, reliable, and effective. We're happy to recommend them.
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We had a pipe burst and flood our basement. This was the first mitigation company I called that gave me an actual date to inspect the damage (the others just said they'd get there at some point). Everyone at the company has been courteous, professional, prompt, and very helpful throughout the process. They went above and beyond and did a fantastic job of removing water and cleaning up all of the damage!
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Servpro was incredibly professional and QUICK! We had an unfortunate water incident in a closet and Maria pulled together a team to complete water mitigation and then repairs all in a few days. They went above and beyond to complete the job. Amazing service!
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The ServPro team did an amazing job cleaning up and repairing our dining room, kitchen and living room following water damage. The entire team was professional and responsive and the construction team was AMAZING. They worked to make the mitigation, cleanup, move out of our furniture, and repairs as seamless as possible. I couldn't be happier with the repairs to our drywall, trim, paint, and floors. I wish I could have this team do all of our home repairs and remodeling! I highly recommend ServPro. Our house looks better than it did before the damage!
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Bill and Jennifer sent their capable crew for our project with very short notice. They were extremely helpful and pleasant to work with. Their team was efficient, careful, and thorough. I couldn't have hoped for a better experience and will not hesitate to call them in the future or recommend this company to friends and family. HIGHLY RECOMMEND!!
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These representatives from ServPro were exceptional. They were professional, knowledgeable and neat. They worked until 1:15 am to clean up the area. They were dedicated to doing the best job and providing excellent service. I would definitely recommend.