Electrical reviews in Alexandria, Virginia

4.5 based on 462 reviews Back to the listing
    1

    Wrong number, not at location.. Smh

    5

    Did a great job replacing my breaker panel. Scheduling and work was fast and honest.

    5

    Mr. Cullen and Kari were amazing! Fit me in short notice. Mr. Cullen went above and beyond to help me with my electrical panel. Definitely recommend

    5

    We had Joe come out to install a cieling fan where there previously wasn't one installed. He was professional, curtious, and kept a clean work space. He ran the wiring and installed the fan in short order for a fair price. We can't recommend him enough and will be using him for future projects.

    5

    My wife and I are deeply grateful to Cullen Electric for responding within two hours of our call to change an old outlet that did not fit our new refrigerator.

    Our old refrigerator had been dead for six days on the Friday the new one was delivered. We were desperate to avoid having to wait until the following Monday to get the new one up and running. Cullen saved the day for us and made our weekend much more enjoyable.

    We contacted Cullen because of its excellent ratings in Washington Consumers Checkbook. We now know from personal experience that those ratings were well deserved.

    5

    Highly recommend! No upsell, great communication, and careful, accurate, neat work. I’m so glad a neighbor recommended Cullen. Joe is a real expert.

    5

    Joe and Kari were both awesome to work with. Joe came out and upgraded my breaker panel and service to 200 amps. He was communicative and left everything at least as good as when he started. While waiting for the inspector, he also gave me a ton of helpful tips and interesting general info.

    Price was very reasonable. Not the lowest, but definitely felt like a good deal relative to Joe's experience and quality combined with Kari's quick coordination of everything (especially compared with many outsourced call centers who can't answer any questions about the service).

    5

    Great, as always!

    5

    Great service and convience

    3

    Friendly staff but relatively slow service.

    5

    I always do business here. They have almost everything I need in Stock and ready to go.

    5

    Very polite, knowledgeable and always have the electrical supplies that I need

    1

    the customer service is the worst, they rather waste time on their phone or chatting then help the customer. never coming again

    5

    Great one stop shop for your electric needs. Very helpful staff is always there to help.

    5

    Excellent place to do business at. Their Upper Marlboro Md. location (their actual headquarters) is the worst place I've ever had to go in my life... laziness abounds!

    5

    I’m a homeowner that found capital after being frustrated with the lack of assistance and product choice at Home Depot. Walked in to the store and Michael got me set up with everything I need for my project. Asked me lots of questions to make sure nothing was forgotten. He gave me undivided attention and knew his stuff. Wish I had started coming here sooner. Every electrical need I have going forward will be purchased through Capital. Thank you.

    2

    I know that for capital electric, customers are very important, but in reality, and in practice, the opposite happens. Today I had a bad experience at the Alexandria VA branch, I had an order since last week, I went to pick it up and the person who speaks my language, I don't know why he didn't want to serve me, he served another person who arrived after That frustrated me and I asked another employee for help. I know we don't buy much, but I think the customer is the customer.

    1

    Got email item was ready for pick up went to store next day and item wasn't ready

    2

    Over priced and over staffed

    5

    Good Service and Good Prices

    1

    Just wanted to have others aware of their discrimination policy which is not posted anywhere on their site. They will not come into the home of any front line worker. I am disappointed in their ignorance and wanted to share this so others don’t waste their time