HVAC reviews in Puyallup, Washington

Professional duct cleaning with a small business owner cant get better than this. Pleased with the 'teams' professionalism from start to finish.

They were wonderful. Did a excellent job
My house smells really clean now it was worth every penny!!!

A very professional job was done, I will definitely use them in the future again.

Despite having built a sunroom off of the back of my house, thereby creating a very confined space between the room, the wall, and the fence...these guys would not quit, I think the guy went at it about three or four times......they explained that I had "A long run" which would accumulate more material.
And believe it or not.... They removed a whole sock from my dryer vent!

Great company—one of our trusted vendors, and we can always rely on the quality of their work!

Chad and his team are true professionals and did an outstanding job! Highly recommend this company!

Great team. Prompt and complete service, will definitely have them when Im due for my next cleaning

WOULD NOT RECOMMEND!!

Good points - someone called me on Friday to confirm what we wanted and to confirm the time. Two guys showed up at 0950 for the 1000 appt. Good stuff. They were polite, understood most of what I wanted, brought most of the correct vent parts are and cleaned up their mess.

Bad points - when the men showed up they didn’t introduce themselves as the people coming to do the dryer vent, which I thought was odd. they didn’t bring the right tools (that’s what the lead guy told me). They used a straight saw blade to cut the wall, inside and out and not a circular saw blade that cuts the hole to the exact diameter. They made mistakes in cutting the inside wall, damaging it and did not repair it (they did admit they did this and said “sorry”). They tried to cut the outside tile by hand to make a circular cut and the result was they broke the tile, leaving only half of a circle on the outside wall and instead of repairing or finding a way to incorporate it into the outside wall, they just threw it all in the trash.
When they said they were finished the vent outside of the house was not flush with the wall, leaving an inch gap and leaving the wall of the house exposed to the elements (because part of the tile was broken). There was no finishing work done inside the house and you could see from the inside to the outside of the house. The lead guy seemed surprised that I wanted the outside vent flush with the house. I asked if they were going to caulk the seams/gaps and they said “no, it’s not needed.” When they did drill and place screws the screws were only 3/8” and insufficient to hold the vent to the wall. In fact, the top two had already fallen out when I went to do my own repair; also, they only put in 3 and not 4 screws to hold the vent in place. When they did push the vent to the wall they did not readjust the flexible vent inside the house and didn’t not provide a duct to wall connector to make it look professional.
I would give this service one star only because I cannot give it zero stars. It was totally slip shod, unprofessional and not worth the money given that I needed to spend even more to correct their mistakes, seal the house/wall and give it a finished look.

Chad and crew showed up on time and did a great job. Will use again and recommend others give him a try.

2nd time having them out to work at my home. They do great work. Friendly prompt and efficient.

Team was on time, thorough, informative and efficient. We look forward to recommending them and using them again.

Chad and his team did a very thorough job. They were all very courteous and helpful. I will definitely use them again in the future.

These guys were very professional and addressed everything we needed. Great pricing and fast. I recommend them for your air duct and dryer cleaning services.

Owner Chad and his team provided excellent service and communication. They were prompt and on time and kept us in the loop throughout the entire process. They took the time to explain everything that they would be doing to the house while also being very considerate of the kids and dogs running around. Our air ducts had never been cleaned before and I can honestly say that there is a night and day difference in air quality. The company’s services are more than fair for pricing and the service as well as commitment to quality of work is second to none. Look no further than Best Air Duct Cleaning Services.

Chad was courteous and professional. He did a great job cleaning the vent ducting.

They did a fantastic job. They were very efficient and worked well as a team. There was a noticable difference once they were done. I will use them again and recommend them to friends and family.

On-time, right price and professional work. Kept me informed as what they found (or didn’t find) Chip and his crew are great to work with

This company deserves more than 5 stars!
Professionalism and courtesy was welcomed. Highly recommend Best Duct.

Great price and service provided! I had an issue with a dryer vent they went above in assisting with. Much appreciated.

Excellent customer service, very friendly, and very thorough! I will definitely be using this company in the future.