Companion Plumbing & Heating

Mick is a super personable dude who came out on short notice to try to find a leak that was causing a drain of 45 gallons per hour from my house.

This ended up being a multi-day effort where he found the source of the leak to be outside the house on day 1, identified the root cause on day 2, fixed the leak by digging underground and repairing the joint, and then replacing the earth at the end. For all of this, he gave a very fair quote which was at the lower end of what he had projected in any case, so I was very happy with the value for work.

In the process, he also identified that the outdoor hose line was destroyed and replaced that along with the rest of the project, for no additional cost. This was a very professional gesture that speaks to the high quality of work that he does.

A few days later, I had issue replacing a cartridge in my toilet and had hit a wall at the end of the process, and I reached out to him to come help. He came and dealt with the matter within 20 minutes and did this as well for no charge. Mick is a professional who values building relationship with his clients, and I would 100% recommend his services for anyone who needs it. I would certainly re-hire him for any plumbing work in the future and he is now my preferred plumber for any work that needs to be done.

Mick provided us with phenomenal service several times on our historic home with a modern addition, and after seeing the consistent flawless quality of his work, will be the only plumber we hire. Not only was he able to attend to details and issues we knew we had, he proposed resourceful solutions to prevent an issue that the inspector didn’t catch, which would have been extremely costly to us this winter. He worked with us to identify what we could fix immediately and later based on our budget and scope, and we never felt pressured or like we were being nickel and dimed. 10/10 best in class meticulous, professional, and efficient service.

My pipes froze and burst after thawing. Mick responded to my emergency text and sent a technician, Wakely, with in 15mins. Who worked fast at removing ice blockage, replacing the damage piece, then worked hard to wrap pipes in foam protection and walk me through it all. In my excitement to have running water I butt dialed Mick and he called me back immediately to make sure I was alright. Needless to say customer service is stellar - which is worth its weight in gold when you feel most stressed.