Home Services reviews in Spokane, Washington

1st time at Ritters and was impressed with their selection of plants, trees, baskets, gifts and even a playground area for kiddos! Had amazing customer service with the baskets we were purchasing from a very knowledgeable staff member. Well done!

Knowledgeable staff. Mostly friendly. Decent prices. Great selection. My go to nursery.

You could get lost here for hours! There are so many options for indoor and outdoor gardening. The selection of planting containers is phenomenal and color sorted for a rainbow of options. They have a great little selection of treat from truffles to honey and tea. Don't plan on making a quick trip out of it. Let the kids play in the tree house while you wander.

Such a lovely selection of gifts, I was really excited to send my friend who is in the hospital a plant and gift. It's pricy but no big deal.

I had to stop my order when I saw it would cost $22 to deliver it 2 miles away. That is a scam. $10 would have been eye watering but still worth it.

There is really no reason for such an insane fee.

The only nursery to go to for personal and caring service. Recently I became the yard person due to my husbands hospitalization. I shared my frustrations with the owner, who I am familiar with. Within a week she was at our home working on a colorful planting design that will brighten up our yard and our lives this summer. She also offered additional services to help me complete the plan. Happy Mother’s Day to me. Thank you Ritter’s Nursery for bringing color to my life and serving with your heart.

Summer of 2023 I purchased a landscaping plan, the plants that were chosen for me, and paid to have them planted by a professional from Ritter's. Come spring I noticed one of the apple trees did not start blooming. When I contacted the store I was asked if I purchased a warranty. After emailing my picture of the tree I received a reply that said too bad for you because the tree was on sale. They picked the tree out for me! However, that should not even be an issue since I purchased everything through the landscaping plan and used their people to plant. The person who planted even said that the health of the plants would be guaranteed when I asked him about it. Ritter's lies, cheats, and steals.

Great spot for plants! Indoor and outdoor options. Friendly, helpful staff.

Oh it was just wonderful! The staff was very friendly and helpful, plus there's cute kitties running around.

I love shopping here and love how everyone is so kind and knowledgeable. I appreciate all the help they offer! Obviously a little pricey but I think it’s worth it to support a local business. Definitely recommend!

I honestly wish I could give way more stars because the place was beautifully decorated, the people were friendly, the greenhouse was full of all kinds plants, succulents, pottery, soil, and it was very well organized! And a worker (Mike?) was so kind to help me find what I needed and he took the time to answer my questions about a few plant issues I'm having at home. I was a first-time customer, but I will definitely buy all of my gardening supplies from Ritter's now. Good customer service is sooooo hard to come by anymore, let alone GREAT customer service. Thanks so much for everything today!!! I look forward to joining the nursery for one of your fun classes and workshops soon. 😀

I spent a hundred dollars on a sick plant. It began dropping leaves as soon as I got it home, and it's barely alive now. I visited Ritter's for advice on care for the plant, and all I got was more charges for insecticide that didn't help. They told me that once I left the store, they were no longer responsible. What worthless customer service!
On the other hand, I bought the same plant at Northwest Seed and Pets for a third of the price, and that plant has thrived. Just because Ritter's has a good reputation doesn't mean they are helpful to their customers.
Stay away.

Awesome place for Christmas decorations and they eve have two reindeer you can check out during the holidays. Will definitely go back.

Absolutely Love this place! They have so many indoor and outdoor plants ,you are sure to find something you want. I did and I have a lot of plants

Amazing gift shop and nursery in Spokane. We love to visit in every season for their gifts and changing merchandise. Mature and beautiful houseplants here as well as outdoor plants make the nursery very well rounded for any gardener.

Do not go to this store if you have a service dog. They have an aggressive cat that came after my wife’s service dog today. When we mentioned it to an employee, she said that the cat lives there, laughed, and walked away. When we called the manager they said they would “keep an eye on the cat for the day”. Having your service dog harassed can negate years of training if it causes the dog to become reactive. Then the handler has to limit going into stores until the dog has moved past the incident. Needless to say you have lost our family as customers, and we will be letting other people with service dogs know that they should avoid this business.

Edited to respond to owner:
Any distraction to a service dog can cause problems for the disabled person. By having a cat on the premises that is known to hide and hiss at people and animals you run the chance of hampering the dog’s ability to do its tasks. While we were talking to some friends of ours that have also been customers of yours we have learned that the cat also hisses and follows people around. Seems like it would be better for the cat and your business for it to be somewhere more comfortable.

Best quality and selection of trees in the Spokane area. Excellent selection. The employees are very knowledgeable and helpful.

Hands down one of my favorite greenhouses to go to. The selection and dedication they have is too notch. Always love stopping in and seeing what they have for new stuff. I found my Begonia Ferox here and it was an amazing find. Spring at this place is my favorite get away.

Very knowledgeable and friendly. My go to place when I have gardening questions

Fabulous decor and Christmas spirit with complimentary reindeer viewing. Staff was most helpful, though hard to find at times. We loved and will return.

Very unique place. Well organized, very clean. Staff was knowledgeable and friendly.