Vets Electric Co.

I'm updating my review because, although what happened cannot be undone, the phone call that I received from Jesse was an attempt to make it right, and I appreciate his honesty and willingness to try to accommodate my needs. As I said, mistakes happen and Jesse owned up to the mistake on the part of his staff, and even offered to pay my bill. I didn't take him up on his offer because thats not what I was expecting and it just didn't feel right. I just value his honesty.
I called this company on Jan 27 because I had lost electricity in half of my house. The soonest they could get me in was Feb 24. Since there were no other ones available I scheduled the appointment for 1130. Feb 24th arrives and noone shows up at 1130. I start thinking maybe I got the time wrong and it was supposed to be 130. So I wait. 130 comes and goes and still noone shows up. So I call their office. The person I talk to confirms all my information is in their system,, but tells me there was no appointment! Ive never been a customer so how did they get my information? She was apologetic and blamed it on "miscommunication" but it was an error on their part. She says she can get me on the schedule for Mar 5, which means another week. I know mistakes happen but don't try to make it seem like I misunderstood. You just failed to follow through.

Professional, great communication, absolutely by far one of the best contractors i have hired. Would use again if needed and will be using for my business as well. Price was fair and in line with the other estimates i recieved. From estimate to completion is solid 5 stars

Vets Electric helped troubleshoot the reason a new ceiling fan wasn’t working. Followed up on the support ticket with the manufacturer and returned to install the replacement receiver for no extra charge to me. Cheerful, can do attitudes all around!