Constraction reviews in Tukwila, Washington

4.7 based on 174 reviews Back to the listing
    5

    Sam did a fantastic job! He cleaned the roof beautifully and applied the moss killer. His attention to detail and the cleanup he did was awesome. He cleaned off the windowsills, blew and cleaned the walkways and more than met our expectations for a fantastic job all around. Thanks Sam!

    5

    Should have done this two years ago. We had so much moss and debris built up. Also pointed out things on the roof that we need to address. Crew worked fast and left the jobsite spotless. Even cleaned off a small deck that I didn't ask them to clean. Great service and attention to detail.

    5

    Excellent experience working with Valentine to replace our old roof! We got a few quotes, but Valentine's pricing was the most reasonable and their customer service was responsive and personal. On-site crew was efficient and thorough with clean-up! After the roof was installed we didn't find a speck of construction debris leftover. Definitely recommend using Valentine!

    5

    Valentine Roofing's installers Bill and team did a first rate job on installing our new door including the removal and re-installation of our existing storm door. They were friendly, meticulous, and very skilled and they did a great job of cleaning up after completion of the install. We couldn't be happier with them! - Phil See - Ballard neighborhood of Seattle.

    5

    I had a great experience with David coming out to look at my roof and giving me an estimate and going through all of the materials and how the process will be done. I feel their price was very reasonable compared to other bids that I got. I would recommend other people taking a look at this company when considering a new roof

    5

    I've been very pleased with Valentine Roofing, from my first interaction to the final day the crew left after a job well done.

    Chris was our estimator. He took the time to hear my concerns and gather the requirements I was looking for. I was looking for a roof replacement for my main house and two sheds in the back. I also wanted to have skylights and a tube light installed. I wanted it all to match and look nice in the Duration Onyx black shingles from Owens Corning.

    Once I got under contract, I was introduced to Courtney to be my experience manager. With her clear communication, I was never left in the dark on project status. She was even able to get my roof project started a week early! The materials and dumpster were delivered a day or two before replacement started. Care was taken to protect my driveway as the dumpster was placed.

    On the day that work began, I met with Bryan and Diego. Their crew did a great job and worked extremely hard to get the job done in a timely manner. I appreciated the progress photos they shared with me as they got to different stages in the replacement process. Diego did an excellent job placing the skylights exactly where I wanted. The team kept the work area impressively clean every day before they left.

    However, not everything went perfectly smoothly. I did experience some light damage to my property during the course of material delivery as well as when materials were being ripped up and disposed of in the dumpster. Courtney worked with me to compensate for the repair of that damage and I was satisfied with that result. As the team began installing the new shingles, I noticed that they did not replace the PVC liner for the built-in gutters, as my contract had listed. Diego showed me that his spec sheet didn't include that work item. After talking with Courtney, we agreed that it was a communication breakdown that led to that being missed. The team did end up having to rip up almost a whole side of the roofline in order to correct this mistake, leading to a day or two of extra time now that they realized they had to rip up the old PVC liner. In terms of fit and finish, my biggest frustration was to find the flashing not properly installed behind the drip edge in a section of my roof. I'm certain that this would have led to a leak down the road as I could clearly see the CDX board behind the gap (see attached picture). I expect all projects to have their issues that come up, what matters to me is how the company responds. In my experience, Valentine exceeded my expectations. Every concern was acknowledged and promptly addressed by the team. I'm thankful that my roof comes with a lifetime workmanship warranty - hopefully I won't need it!

    Overall, I was very pleased with my experience. From the beginning to the end, I was treated as a valued customer and never second guessed my choice with Valentine. The whole team did an excellent job and I'm very happy with the end product!

    5

    I had my roof and gutters inspected and cleaned and they were amazing. Great attention to detail and communication throughout. Everything was left clean and sparkling.

    5

    We just had Valentine Roof Company install our holiday lights. Jesus was very courteous, professional and well organized. They also clean our roof and gutters yearly. I highly recommend this company for all your roof needs. In 2009 they installed our new roof and we have been customers ever since.

    1

    We used Valentine Roofing in early 2023 to replace the roof on our rambler. The experience started out well - our estimator was professional and helpful with all of our questions. The project coordinator was also a pleasure to work with in scheduling the install and coordinating the delivery of materials. The replacement occurred ironically on Valentine’s Day, which happened to be after a few days of snow. The roof was still snow covered so we were concerned about the crew starting their work in these elements. We were assured that this wouldn’t be an issue and they would sweep all the snow off. Once they started tearing off the sheathing this became a different story as water started pouring through parts of our vaulted ceiling in our living room. My husband and I had to rush and throw towels down to cover the floors. The leaks went on for a good portion of the day until they were able to put new boards over the areas that were leaking. We let the foreman know what happened and were told that they would send someone out to repair to interior damages at the conclusion of the install, which they did. The whole project took a week to complete and we were happy with the end result. However, flash forward to January 2024 (less than a year after the roof replacement) and we started noticing leaks in our primary bathroom and primary bedroom in 3 different areas. We called Valentine to have a tech come out and inspect what was going on. Coincidentally we already scheduled for an annual inspection and cleaning with them in late January/early February. I told the tech about the problem areas which he noted on the inspection form as a homeowner comment, however he checked all the boxes on the form as being a clean inspection despite my concerns. A couple of weeks later in february 2024 another tech came out to do a more thorough inspection and told us the roof looked “really bad” in the areas we’ve noticed problems. He went on to tell us the extent of work that needed to be corrected is significant and he’d need to talk to management on next steps. Apparently the damage is so significant that Valentine is scheduling their entire warranty team to come out and work on fixing our 1 year old roof. Our understanding from the text messages and photos we’ve received from their customer service is that the original crew did a poor job securing the new sheathing, shingles and flashing over our bedroom and living room areas. In some cases it’s not secured at all. It’s now March 2024 and the crew can’t come out until April, so they had another tech come out and put a blue tarp covering half of our rambler to protect it from further damage. This was after we had to request this from their customer service. Unfortunately, even with the tarp we are still experiencing issues while we wait for the warranty crew to come out. There are leaks damaging our siding in one area of our bedroom, our ceiling fan in our bedroom almost caused an electrical fire recently. When we pulled the fan off water started pouring out from the ceiling. Water is still dripping from this spot. We have yet to be connected with a live person or manager to speak about our concerns beyond the technician who came to inspect the damage. When we’ve expressed concerns about the interior damage (mold, rot, sheetrock damage, and electrical damage) we’ve only been told they will address it after they fix the roof. This is an unacceptable response at this point and they need to take full ownership to correct these issues too. Also, we have not received a detailed scope of work on what they will be doing when they come to do their warranty work. What started out as a good experience has become a total nightmare for us and we are so disappointed by the poor workmanship and lack of communication we’ve received throughout our warranty claim. I hope our experience doesn’t happen to other homeowners who are considering Valentine or have used them in the past - either way be very cautious. What they sold us and what they delivered have been entirely different experiences.

    5

    My estimator, “Chuck,” simply put, was great. He explained my roof issues in an easily understandable manner, and patiently went through my repair options. His attentiveness was very important to me since I asked him plenty of questions. Chuck is a true asset to his Valentine team. Well done.

    5

    Exceptional Service from Valentine Roofing!
    Dani and his crew at Valentine Roofing were absolutely outstanding from start to finish.

    From the time of inquiry to the front office, keeping communication throughout the project, to their warranty policy - everything was excellent. What impressed us most was their professionalism, clear communication, and genuine commitment to quality work with a true sense of honor.

    The crew was respectful, skilled, and took pride in their craftsmanship. The creative process they shared with us throughout the entire project was exceptional.

    The finished roof looks fantastic and we couldn’t be happier with the results. Their care, acknowledgment, and service with integrity throughout the entire project was exactly what you want and need in a contractor.

    We are proud to be Valentine Roofing customers and highly recommend them for anyone needing quality roofing work. Thank you Dani and the entire team!

    5

    David was excellent. The best person I have ever worked with for any home issue. I wish all contractors I work with are like him
    - Detail oriented and explains his thinking process to me. E.g. takes videos and shots of leaks. Explain guesses and which ones are more likely - and actions for each one.
    - Upfront about what is cost effective vs not, even if it's not related to his scope
    - Professional - wears shoe cover, sends all requested quotes immediately

    5

    The whole re-roof experience with Valentine Roofing was WONDERFUL.

    I was extremely pleased with Project Estimator Brendan Miller, who had come recommended to me by my neighbor who recently had his house re-roofed by Valentine, and suggested that I contact Brendan specifically. Brendan came out and did a complete and thorough inspection and made recommendations to get the most value and work done for my project, which is a 91 year old house and garage with a 30 year old roof. He also impressed me by actually writing up the estimate while at my house, utilizing his in-van mobile office. He was personable and yet very professional. I was very impressed.

    The Project/Experience Manager, Jenna Esteves was in touch with me quickly and was SUPER to deal with. She kept me updated on all aspects and updates preceeding, during and after the project; by phone, text and email. She was willing to deal with a couple of scheduling issues and answered all of my questions with professional and friendly responses, and never left me wondering about anything. She was very patient and helpful with me, and it is greatly appreciated.

    The Construction Site Manager/Crew Chief was Danny Machado. He and his crew of 5 did a WONDERFUL job and worked very hard and very quickly, finishing my project in only 2 (long) work days. I was so pleased that the job got finished before the rains started. Danny and his crew were GREAT and easy to work with. They all knew their assigned tasks and did them well, demonstrating excellent teamwork. I was very impressed with Danny and his entire crew for their hard work and excellent quality of workmanship. They are all great guys, too.

    In all, I could NOT BE MORE PLEASED! My new roof is beautiful. I HIGHLY RECOMMEND all of the Valentine Roofing Team for their EXCELLENT efforts, work and finished product. Anyone looking for a quality roofing company MUST consider choosing Valentine Roofing for their roofing needs. Thank You, CLM

    5

    We have had a rough year and had always thought about paying someone to get up high and do our christmas lights. Since this year was especially taxing for our family we finally decided to go for it. Valentine Roofing did a spectacular job and NOW we get to have them come back for a discounted price next year to put them up again because they install clips so its easier from now on! Its so fun to come home from work and school and enjoy our Christmas lights. Thank you Valentine Roofing! We knew we could count on you because you guys did great work re-roofing our QA home.

    5

    First impression was very positive: someone who spoke English answered the phone. Follow through was very good, I got my roofing project done within two weeks of contact. Great communication from the foreman also. It was a very good experience to work with this company, I definitely recommend them.

    5

    We have had two great experiences with Valentine Roofing. We had them clean out our gutters and to treat moss. The two guys that came out to do it were friendly and did a great job. They noted a missing shingle, so we had someone else come back out to look into it and he was also very friendly and knowledgeable.

    5

    The service that Valentine Roofing is outstanding! We purchased our roof a few years ago. During that time we had a couple issues. They resolved it promptly with great customer service.

    Most recently they sent Boni to diagnose our issue. With his years of experience and professionalism, he explained a resolution which I accepted with 100% confidence. Thank you Boni!

    5

    I highly recommend Valentine Roofing they did an excellent job on my roof and were very professional throughout the process.
    The team consistently provided updates regarding the work in progress and the work yet to be completed. I was very impressed with their service.
    I want to extend a big thank you to the entire crew, including Chuck, Dominique, Alfonso and Travis.

    5

    We called Valentine Roofing after discovering a leak in the attic. The service from A to Z was impeccable: scheduling the appointment was fast and easy, Alex C. who came to our home was friendly, on time, knowledgeable and clear in his explanation. He didn’t try to upsell or cut corners. All in all would 100% recommend this company for any roofing needs. They were referred by a friend and cannot thank them enough.

    5

    Valentine Roofing just replaced our roof and we’re very pleased with our new roof and confident in the quality of the work. They used top-quality, modern materials including Titanium X30 synthetic underlayment and Owens Corning SureNail shingles. From start to finish, the entire team was outstanding: Estimator Chuck, Project Coordinator Rochelle, Project Manager Hunter, and Crew Foreman Allan were all professional, responsive with great communications and genuinely pleasant to work with. The crew kept the site remarkably clean every day right through to the final cleanup. The workmanship is excellent and we highly recommend them.

    5

    We had our new roof installed the beginning of November and we can’t say enough about the service Valentine roofing gave us. From the very beginning when we called for a quote we had no hesitation to hire them. Our salesman Alex Salazar, was exceptional and just “down to earth” friendly. He guided us through the process and always called back if we had questions. He is now getting us new gutters to complete the look.
    We are very appreciative for all of the team and also the hard working crew that installed it. Those men went above and beyond. They cleaned up more than expected. We would recommend Valentine Roofing to anyone as well as Alex Salazar snd crew.
    Thank you Valentine Roofing!
    Al & Debbie Kurtz