All reviews for SureTech Heating & Cooling LLC

Shane was absolutely amazing and get my AC up and running in under 15 minutes! We will definitely be calling him out again if we ever need him!

We were more than satisfied with the work done by SureTech. Shane Edwards was professional, courteous, and did an excellent job. In addition, everyone at SureTech helped us negotiate with our warranty company, and helped us get an excellent result.

Ac unit stopped working in 96 degree weather Shane provided us Fast service and a very cold household. Just in time for another hot day We appreciate the friendly service we received couldn’t be more thankful

Justin came out to give us a bid on a new system. He looked at our furnace and asked why we were replacing it. I explained that another company did our yearly maintenance the week before and told us our system suddenly needed $4000 in repairs and should just be replaced. The system is working fine and we have had no issues with it so it took us by surprise that suddenly it needed to be replaced. Justin actually went through the system and gave us a second opinion. Replaced one part that did need to be fixed and his price was a third of the other company's price for that part. We have found our new go-to company for HVAC. Thank you Justin!!

Great Job Suretech!! They came out same day and fixed my AC in about 30 min! Customer service was great and my technician, Shane did a wonderful job! Thank you all!!!

Update: 1/19/26
Suretech came through again for me! This time, my furnace stopped working. I contacted them Sunday night and they were there Monday morning! Again, they were able to get the job done quick, and my heat was running again in a little over an hour! Thank you Justin for taking the time to call my landlord and share with him the options to repair. I appreciate you!

This is the second time I have had Sure Tech heating & cooling come to my home to fill a large soffit full of Insulation for my vent pipes from the furnace. SHANE Was the technician that did a fantastic job of Insulating that soffit area. Wasn't easy or fun I'm sure, but he got it done with a smile. He's always a pleasure to be around. Took a picture of the area before I enclosed it with cardboard until I get sheet rock put on.

SureTech is Awesome! I was in a real bad way on a cooker of a day. They responded quickly to my call for help. They diagnosed the AC problem and had my system back in order in under an hour, all while being friendly and flexible. Thanks guys, great job!

My combo unit fan wouldn’t shut off and I have a really old unit. I was told to call SureTech by a friend and I’m so happy I did. Shane made it out the same day and made a plan to fix my unit so it was safe to use. He came back the next day to fix it. I’m a customer for life and will recommend them to everyone.

I am so pleased with the pool heat pump they installed. Started at 51 degrees and in 4 days was up to 76 degrees, very reliable, stands by there workmanship, prompt communication and very friendly workers, I recommend them to anyone who needs their service, Shane and Ty and Justin were so professional, cleaned up after themselves, and made a great impression 100%

The SureTech team is amazing. They are reliable, friendly and when repairs are needed they are efficient with time. We appreciate their top notch customer service with a quick response keeping us warm in the winter and cool in the summer!

Shane was excellent at quickly diagnosing the issue with my heat pump then the following business day making time to get my board replaced. Big shout out to Shane and overall I am very happy with my decision to choose SureTech.

I was so impressed with the service I received. Justin was so helpful with getting me information and parts and prompt service. The service technician Shane Edward's, was one of the most courteous, knowledgeable and friendly person. He is definitely an asset to Sure Tech. I would request his service again in the future if the need arises.
Overall, I'd give Shane and Sure Tech a plus star 5.

Our technician, Shane did a great job. He ran the system diagnostics, found the problem and fixed it on the spot. He also performed maintenance and cleaning to our HVAC system. I would recommend Sure Tech to anyone in need of this type of service. Ask for Mr. Shane Edwards he did a great job!

A shout out to Shane for installing our new AC, and for spending hours to make sure our heating system works property. Thanks Justin too for all your help. I appreciate the good product and great customer service.

We had Sure Tech install a duct-less mini split system in our home. Justin was very easy to work with and very knowledgeable of the options available to us. His bid for the job was in the middle range of our many bids and he was very accommodating of our requirements. Shane, the installer was great, he was very conscientious and paid attention to the details, cleaned up after himself and showed respect for us and our home. They were both very responsive to any concerns we may have had. We love our new Daikin system and I would highly recommend Sure Tech for any HVAC needs.

Shane has needed to come out multiple times to troubleshoot mysterious issues (which has now been fixed!) we were having with our unit. He’s always been very professional and explains what he finds and next steps to resolve. We are glad to have our unit working again!

I cannot begin to thank Justin enough for his professional, thorough and honest service,and his willingness to help. He saved me $4600 quoted by another company, fixing something not broken. Just so impressed there are genuinely good people, and I hope this helps someone as he helped me. customer. Thank you Sure Tech!!

Shane was great—professional, friendly, knowledgeable, and efficient. He unclogged the drain lines so my mini-split units could run again, explained everything in plain terms, and used gentle, low-odor products instead of harsh chemicals. He also provided clear options and estimates for a deep cleaning to improve efficiency and air quality. I also appreciated that the office responded quickly to my voicemail and scheduled service promptly. Highly recommend!

The SureTech Team has done it again! Great service provided today! Always reassuring to see a familiar face come to the door. Thank you Shane Edwards for your friendly and thorough service! Always appreciated!!

Fantastic experience with Shane Edwards from SureTech Heating and Cooling. Our heat went out 2 weeks ago while in 48-56 degree weather, these guys worked us into their schedule short notice within 2 days and replaced our old cracked and broken furnace. Furnace is working great now.

Justin and Shane were excellent with explaining what was wrong with the old furnace and how to best maintain a healthy new furnace.

Highly recommend this company.
-Jake Rempel

We had two mini spit heat pump systems installed last spring by Sure Tech heating and cooling and I would recommend them. They were very good to work with and the price was reasonable. They knew what they were doing very well and we have been happy with the units last summer and this winter.