HVAC reviews in Sauk City, Wisconsin

Amazing service- went out of their way to come out to our house after hours to fix our A/C. Quick fix and honest amazing service!!!

They are know it all's .

They go above and beyond!

Very happy with our service

Very Family Friendly business.

Have had them do many projects over the years. I can always count on them.

Professional, courteous, skilled, knowledgeable, fair priced, fast service, local company! Highly recommend!

The courtesy, response time, level of service & knowledge were very impressive. Highly recommend!

Fast appointments and response. Technician was very fast, friendly and didn't nickel and dime us.

Piece of mind knowing that BayBrookes will take care of all your needs, excellent technical staff and office staff. Super satisfied!!!

I needed BayBrookes to fix my air conditioner on a very hot day!! They trooble shooted it over the phone! I would highly recommend this company :)

Baybrook was very prompt in changing our system when old one quit working. Service technicians did a very good job.

Our A/C quit working on the hottest day so far this year. Bailey did a great job of explaining what the problem was in a way that I could understand and had the problem fixed within an hour.

BayBrookes did the HVAC for our new home. They did an awesome job, I would highly recommend them. They were very knowledgeable and friendly!

I called BayBrookes at 3:00 in the afternoon when I came home to no heat in my house. They sent a technician over right away and replaced a broken part. I had heat within the hour of my call. Thanks BayBrookes for the excellent and prompt service!!!

They communicated great, were honest, on time and made sure everything worked the way it should when they left. They installed a new AC unit for us. They were the cheapest that we quoted in the area and did a great job. I would use them again.

It seems that they deleted and or bury the negative reviews. My last one never made it. They took over $400 when the tech new what was wrong with my system. He did a temp fix for the AC to work for only a week. Had another tech out here and he said that if it were him, he wouldn’t have even charged me because it was obvious what the problem was. Just a little bit of diagnostics and that’s it.

UPDATE: No two side. That’s exactly what happened. Your guy knew exactly what was the problem but still continued to charge me instead of fixing the whole problem. if he would have just said so you guys would of gotten the job to replace the whole unit. Also the customer service in the initial call was horrible and lacked any attempts to help or come up with a solution. Just oh well and that was it. Thank you!

Would highly recommend! Our furnance needed help on a cold day and they were the only ones who could come right away. They were here with in an hour, parts in hand and got us back up and running in an hour. Courteous and professional service guy too!

I just hired Baybrookes to do a fairly large commercial project in a 100 year-old building. I met with four vendors in total, and Brett (from Baybrookes) was the most prompt in terms of getting back a detailed proposal for all three phases. The price was fair and so far, communications have been good.

Update: First job finished! A basement furnace with exposed spiral ductwork and some challenging masonry work to get gas lines and the main return customized. Bailey and "Silent Mike" did excellent work and were very personable and knowledgeable about their craft. This project turned out even better than I had hoped. (I'll be adding pictures soon when more of the remodel is done.)

As an aside, I like to visit their office in Sauk City in person, because you get to meet with their two office dogs, Oakley and Turbo. They're very friendly, just like their humans.

Bailey was very polite and knowledgeable. He fixed my AC quickly. I called yesterday and he was here today. I was pleasantly surprised at how reasonable my bill was and I will be calling Baybrookes for any/all of my heating and cooling needs.👍🏻👍🏻

Just had our heater and attached humidifier serviced today and in the spring we had our A/C serviced and filter replaced. They are simply the best! They are professional, reasonable, friendly, thorough, conscientious, and so knowledgeable! We are in the best possible hands with BayBrookes H&C!