Constraction reviews in Upland, California
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Had a sewage leak from an upstairs toilet into the first floor. Cut N Dry was very responsive and came out to consult the damage. Antonio talked me through his process and showed me real time where he detected damage. Antonio, Bianca and Mario came out the very next day to an extremely heavy load of work and did it all in one day. Very professional, hard working, efficient and honest! They even pointed out other very shoddy work from previous contractors that will save me from serious problems in the future.
All correspondence to and from their office with Mike, Yadira, Jessica, and others was very fast, and helpful. They took care of me every step of the way. It doesn't get more professional than this! 5/5 Stars! -
These guys didn't do a thing at my home and yet they billed the insurance company over $1400 for equipment that they left in my garage that was never hooked up. The cut n dry rep who came out to my house to look at a slab leak said he had to leave it there and would come back for it later. Extreme lack of integrity and out to make a quick buck.
Beware of Cut N Dry sales tactics unethical sales tactics. -
Cut and Dry Restoration has been great working with us during this chaotic time. Christian was very professional and quick to come out and review water damage and set us up with a dehumidifier right then and there. Yadira has been there every step of the way and has made things move so smoothly!! Everything has moved forward so well and quickly! If I can give a 20 out of 10 I would!!!
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Victoria Sanchez, nacy Pastrana, enz ortiz Did an awesome pack out. And bringing it back. They were always very professional, understanding and considerate. Especially with process I was going through at time. I appreciated them very much.
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Amazing company to work with. The office staff is very attentive and communicate with you throughout the whole process. The field technicians are top notch professionals making sure that not only all my questions are answered but that my insurance and adjuster are informed throughout the processes. I couldn’t ask for a better company and advocate to assist me with my water mitigation.
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I recently had the pleasure of working with CutNDry Restoration, and I can’t say enough good things about their service! From the moment I reached out to them, their communication was impeccable. They kept me informed every step of the way, making sure I understood the process and felt comfortable with the work being done.
One of the standout aspects of my experience was working with Eric Stansell, the sales manager. Eric was incredibly knowledgeable, attentive, and professional. He took the time to answer all my questions and provided clear, detailed explanations of what needed to be done and why. His expertise and dedication were evident throughout the entire project.
Moreover, Cut N Dry Restoration offered competitive pricing without compromising on quality. They provided a thorough and honest assessment of the work required, and their pricing was fair and transparent. I truly felt like I was getting excellent value for my money.
Overall, I highly recommend Cut N Dry Restoration. Their exceptional communication, fair pricing, and outstanding service—especially thanks to Eric Stansell—make them a top choice for any restoration needs. I’ll definitely be turning to them for any future projects! -
Joel and Cut n Dry team was quick to help mitigate the damage on our home, with same day response during a storm of a day. Our initial claim started in March and now that the home is back to normal, I am glad they were there every step of the way. Their mitigation process prevents any further damage, their expert advise allows for no headaches in getting your home back together. Highly recommended
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Christian was our first in-person contact. He did a thorough check for moisture and explained everything in detail. He was respectful, professional, and very patient with my multiple questions, even when he had to repeat himself. He did a good job building rapport with my husband and I. We had an issue with the crew that came out the next day, which is why I gave 4 stars, but we contacted Christian who addressed the situation. Good job, Christian.
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Thank you for all the hard work you guys did on my bathroom and kitchen. I don’t remember the 3 men that worked on it but they professional and clean up very well afterwards. They did a great job! Kudos to them.
Please thank AJ , he was always a phone call away way to help me through this process. He made sure all my all my questions were answered and never seemed to mind all calls/ text messages. I was scared because it was the first time I dealt with water damage to my home. But, he worked with me and gave me reassurance along the way. He was very professional, his communication was efficient and timely.
Also, I want to thank the hard work the adjusters did to get my claim approved ( Isaiah / Kevin) and get the insurance to send me a check to cover the damage. Thank you Cut N Dry ! -
Everyone through the process of our kitchen mess was so patient and helpful and reassuring. They all helped us out so much between the insurance and just the overall journey of getting our kitchen ready to be remodeled. I cannot say enough good things about the amazing crew!
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I was referred to Cut N Dry Restoration for a leak I had in my kitchen and I have to say I am so glad I went with them. Bianca was the person who initially came out to check the moisture levels and etc in my kitchen and right away she knew that indeed we had a problem. She helped us with her knowledge and guidance and made us feel secure in our decision to continue services with them. She was in constant communication with us and answered any questions we had. Even giving us her cell phone number to contact her directly. We also had Travis here to do our demo and he was great also. Both were very courteous and sensitive to the fact that we have a baby and were genuinely helpful. The ladies in the office were quick to answer questions and schedule appointments. Our overall experience with Cut N Dry was great. I would call them again in the future if need be.
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Clean up, demolition, I had damage caused by a bad water heater. There was damage to walls, floor in closet. I was impressed with the respect, speed, patience I received from every one of the contractors involved with the cleanup of my home. I was very happy with them and I would highly recommend.
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My water heater broke and needless to say it caused quite a bit of water damage. I was referred to Cut N Dry by my plumber. This has been a stressful process but the office staff (Elizabeth, Mike) have communicated with me throughout the entire process, answering all my questions, explaining the mitigation process and assisting with my insurance. Julio and Ruben, the employees performing the mitigation process are extremely courteous and professional and really seem to put 100% in their work and put me at ease assuring me they will make sure my house is free of any health hazardous mold. They go above and beyond the their clients.
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They were fast acting . Came right away. Were friendly and came up with a strategy plan quickly. Angel Martinez had great customer service
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No complaints. Garrett is doing a great job with communication and information about the job quality and services. As far as I'm concerned cut n dry is above standard for what was expected, considering that I had no clue about the procedure of water damage repair and homeowner's insurance policy coverage. Thanks again Garrett. ☆☆☆☆☆+
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Angel was absolutely amazing. He assured me that this would be taken care of and that my home would be mold free and not to worry he even made corrections all the while, making sure I wasn’t overwhelmed a truly great experience.
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Cut N Dry has been great! I highly recommend their services. I had a water leak at my house. They came out the same day within hours of calling. Everyone I dealt with has been a pleasure to work with. They answer questions and gave their expertise. They did a great job doing the water mitigation, clean and professional.
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The Cut N Dry Restoration staff were respectful, kind and undestanding. The staff responded quickly and efficiently, they explained in detail all the work that needed to be done on the house and why. Overall, we had a great experience with this company.
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I discovered a water leak this morning and naturally panicked. Angel came to my house right on time (to the minute), immediately eased my anxiety, calmly explained what happened and helped me file a claim with my insurance. On a scale of 1 to 10, he gets a 22!!! THANK YOU ANGEL!!!!
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I'm beyond pleased with all the work and help from the whole cut and dry team. From Antonio to Elizabeth to Mike, they all answered each and every question or concern I had from beginning to end. I will definitely use this company again and will refer them to my loved ones... thank you
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Angel is fantastic! He came out right away when I had a water leak/damage. He was very thorough and responsive. Angel went above and beyond and helped me when it was out of his scope of work.