HVAC reviews in Arnold, Missouri

Great people to work with.

Prompt, professional and very knowledgeable.

Not found to be reliable. Offerup much more effective.

Called about my GE refrigerator leaking. They pointed me in the right direction!

They were very polite and professional and fixed my stove quickly. They saved me a ton of money from not requiring me to purchase an entire new stove!

Excellent experience getting an in-home repair done on a 10-year old washing machine. Very quick service, polite, and very informative while in our home. Work area was cleaned up and the repair has been great.

Becky could not be more helpful. I have limited ability of fixing appliances but with her help, I keep trying and it keeps working. I have received the best information from her on at least 5 occasions on different appliances (washer, refrig., dryer) Her help is fantastic and the price of parts are also exceptional. On a scale of 1 to 10--she gets a 10+.

Absolutely the best sales/service/advice, when it comes to appliances. The lady usually has a part number and a diagnosis before I’m done describing the issue. Great place.

I called them to ask about my microwave , the man I spoke with was so friendly , he literally took Time out of his day to explain to me the situation at hand . Never once rushed me and even guided me to the parts supplier near us. What a great business when the people are so informative and are doing it just to be kind . Thank you again. I would definitely recommend calling this company as they are honest , informative, knowledgeable, and professional .

Great Heating and Cooling company.

Steihl Services is unbelievable! Our AC suddenly went out and they handled the service call promptly and professionally. It turned out we were in need of a new unit and they were very knowledgeable and helpful in picking out the best and most efficient unit for our house. Thank you again for such a great experience and we will be recommending you to everyone we know.

I called Stiehl Service this morning and spoke with Ted the owner. I explained I currently didn't have heat, due to my furnace sporadically turning on/off. He told me his technicians were all on other jobs. So he said he would come out in about a hour. Upon taking a look at my furnace, as I watched. It was filthy, I purchased my home 2yrs ago as a single lady. I didn't know I was supposed to change my filters twice a year. The seller I bought my house from, was also I single woman. Due to all the build up that had accumulated. She obviously wasn't changing them either. Ted spent more than a hour just on cleaning all the lent and build up out my furnace. It was awful. It was a dirty job. He took his time and explained things to me. He went above and beyond to clean out my furnace and restore my heat. He was knowledgeable and professional. I definitely recommend this company. The owner is fair and the price was reasonable. I am now a customer for life.

Ted and his team are amazing. Gave us the best price for a high efficiency HVAC system, incredible job in the install and even hooked up my WiFi thermostat I couldn’t figure out myself. Cleaned up and gave my wife a great overview of the new system. Can’t recommend them high enough.

On the hottest day of the summer, we woke up to an AC problem. I called Stiehl Service Heating and Cooling. The owner of the company Ted Stiehl showed up at my door and quickly made the repair, he also instructed me how to keep my system running at maximum efficiency to minimize future repairs. That's the epitome of great customer service. I will definitely use them again and highly recommend this company.

Frank was extremely nice @ very informative !!
My furnace is 24 yrs old. Some part( can’t remember name of part) is loud now. It will eventually crack. Then furnace could put out carbon monoxide(odorless) He suggested I get Carbon Monoxide alarms. 1in my bedroom & 1 down stairs. I will do that very soon. When that part finally cracks, then I will need a new furnace. Ballpark price $4-5000.00 No repairs needed on furnace. It has been heating very well during this severe frigid weather. I will call Classic Aire when I need a new furnace. Frank gave me info that will save my life. Thank you very much Frank❣️

Joe, as always, was great! He checked our radiators, boiler and everything else thoroughly and all is good. Your service people are all so knowledgeable and pleasant to work with.

We love your annual service contract for heat, AC, plumbing, and now electric. It’s like one stop shopping for peace of mind.

Thank you!
Pierce and Sue

Vince went beyond the basic flue pipe replacement service we needed and completed a thorough check of our furnace. We're preparing our home for sale and need everything in solid working condition. Having a professional inspect our furnace's efficiency and condition will greatly give us and a prospective buyer confidence in our HVAC system.

My furnace went out Sunday evening during the snow/cold storm that came through St Louis in mid January, dropping the inside of my house to around 45 degrees overnight. I was worried it would take a few days to even get someone out given the weather and other potentially having heating issues, however I had a new full system installed by the next day.

Travis
He was the first person to come by the house, Monday morning (next morning) to inspect my existing furnace. It turned out both motors had seized, which is what I had thought was the case. Travis gave me a quick estimate on the cost to replace both motors, but suggested I at least talk with their project manager about a new system as my existing system was about 40 years old.

Keith
He was the project manager and we discussed new options, differences between systems, how they compare to my existing system, what rebates were available, and what payment options there were. Keith came by later Monday afternoon and stayed until around 7pm running numbers across a few different options to give me a full picture estimate of various systems. I decided to move forward with an option that we felt was the best fit for my central air usage, cost, and getting the most out of the available rebates. I called Keith back around 8pm to move forward, and he was able to get a little more on the rebates to bring the price down a couple hundred dollars more than we had discussed. Keith was able to get me scheduled for next day install of the furnace to return heat to the house as he was concerned about my comfort but also shared my concern for my pipes with the harsh cold weather we were having.

Jerrod
He was my install guy Tuesday morning and showed up at 7:30am. He started right away by removing the old system, explaining what he was going to do with my existing duct work and how it would fit in with the new furnace. He was complete around 1:30pm, and then walked me through all the work he did and walked me through the new thermostat. As an added bonus, Jerrod had to stop by Wednesday afternoon as he had left a tool in my basement. While here grabbing the tool, I had mentioned that the fan on the system continued to run even after I turned off the system. He took a quick look at it and did some adjusting of the pins for the fan system and I was set

Elizabeth
I didn't have a large interaction with Elizabeth, but she called to reschedule my AC condenser installation. Given the continued cold, she gave me a quick call asking about pushing the install date out to a later date to have warmer temperatures for the install of the outside condenser unit. I knew the temperature would play a factor in getting it installed as Keith mentioned Monday evening that they need warmer weather for outdoor condensers. But Elizabeth was incredibly polite and quick getting a new date set. She also gave me a heads up that I would see the paperwork for having the inspector to come being delivered soon, but to wait until the condenser is installed before having them come out otherwise they fill fail the inspection.

Post Install
although it has only been about 3 days since the new system was installed, I can already tell what a huge upgrade it is. The house heats in about 2/3rds the time it was taking before with my old system, while being significantly more quiet. After Jerrod had adjusted the fans, the system was so quiet that I thought he had gone too far the other way on the adjusting and the system wasn't kicking on anymore, thats how quiet it was. Overall, just an excellent experience with everyone I dealt with over the last couple days, and I am super appreciative that they were able to get me set up so quick given the weather and everything. As an added bonus, the price felt very reasonable from doing my own research and preparing myself for what it would probably cost. With the rebates and everything, it came in a few thousand dollars less than I was expecting for a better system than I was originally doing my price estimation against

Today was a good day for me. Bret was my rescuer! I called Classic Aire Care and their response was courteous and immediate! I have been with this company for over thirty years and I highly recommend them along with Bret for plumbing. Bret’s temperament and plumbing knowledge was insurmountable! I recommend Bret and the Classic Aire Care Plan! This plan helps when there is a need.

Anthony is very knowledgeable and has diagnosed issues that previous techs did not discover. He has a pleasant and professional demeanor. Overall, I would definitely recommend him as well as the company overall, as evidenced by the fact that I have used Fazold, now Classic, for about 20 years.