Reviews of local pros in Castalia, North Carolina

Yes, they are great, courteous and prompt. I recommend them to anyone anytime!

Well stopped pumping water into the house. They came out to make the repairs even with a fast approaching thunderstorm. They were quick and super nice. Will certainly use them again.

Bill showed up after working all day Saturday to clear out a septic line after 4pm. Did an outstanding job, professional and friendly. I recommend him highly.

Excellent customer service when I called. I got an ETA of when someone would come out, they actually arrived earlier. The technicians were friendly and informative. Very professional, will certainly be my go to for any other plumbing needs!

I can not thank Bill's plumbing enough for unclogging our sink drain. Our home warranty company sent out 2 other plumbers before sending us Bill's Plumbing. They say the third times the charm but Bill's Plumbing was a diamond in the rough!

Out of the three plumbers I would ONLY recommend Bill's Plumbing. The other first plumber (Bass Plumbing) tried to snake the drain and then gave up and left my kitchen sink leaking. I didn't notice it for almost two days. I had to tighten my pipes and air out the cabinet for a few days. The second plumber (Modern Plumbing) was at least a little bit more helpful and went to the crawl space to at least look at the pipe after realizing snaking didn't help the clog. They told me my only option was to replace a section of pipe because they were "probably rusted shut". They reported to the home warranty company and wanted about $900 worth of work. To replace 15' of pipe. These materials would have costed me about $32 and maybe an hour of my time. We had guest coming into town and luckily the home warranty company sent me Bill's Plumbing.

They unclogged our sink drain without having to replace pipes and I can not thank them enough for their work. If we have issues in the future I am going to call Bill's Plumbing directly and not deal with the hassles of a home warranty company. Thank you guys so much!

The technicians came after hours to fix a plumbing leak. They were so nice and professional. They figured out the issues and got everything fixed really fast. We will be using this company again!

Plumbing and Repair was AMAZING! All the way from the first call to the same day fixing my plumbing issues was a great experience. They gave me a courtesy call before arriving, got right to work, friendly, very professional, great rate & knowledgeable.

I had been without running water in my house for five (5) days before calling Mr. Bill this morning, (12/28/22). His staff assured me that if they could get to it today, they would. Scott and his assistant Tony arrived at my house a little after 3:00pm and QUICKLY diagnosed the problem and went to work repairing the issue. They replaced my pressure tank and the fittings in short order and was extremely professional the entire time. I would not only use their services again for any plumbing issues, but I will highly recommend them to anyone who needs plumbing work done. Thank you Mr. Bill and your friendly staff for fixing my plumbing problem.

We have been dealing with this business for many years. They are always very responsive and kind and cost effective. We called them today again for a problem with our well pump, they were here the same day, fixed the problem in less than and hour and charged very fairly considering it was over 90 degrees and past five in the afternoon. And they treated us with courtesy and kindness.

Have had this company to my home for several emergent and non-emergent reasons. They are always prompt, friendly, honest, and cost effective. Having someone you can rely on is a big deal in this day and age. I am so thankful for them. Thank you Scott for all your hard work. It shows. I appreciate you and your teammate more than you know.

Bills plumbing service was excellent. I had an emergency situation which they responded to promptly and at a very reasonable price fixed the pipes. They were accommodating, and nice to work with.

I contacted Bill's Plumbing at 10:40 in the morning about a non-urgent issue we were having with our water pressure and also the knobs on our bathtub faucets not working properly (because of a repair we tried to do ourselves). They said they were in the area and came by less than an hour later. They fixed all of of the issues we were having and for a very reasonable price. And to top it off, they were super nice people to deal with which was just icing on the cake. I would highly recommend Bill's and will definitely contact them again if we ever need plumbing work done in the future.

We were out of hot water for a few days and our home warranty company sent Bill’s to fix it. They changed the heating element, then today the hot water stopped working again, although it was late in the day (called them at 4:30) they were here within 30 minutes change the thermostats in it for me without hesitation. The guys were very friendly and professional. Thank you so much!!!