Plumbing reviews in Buda, Texas

Very happy with Zoom and Drain. I was trying to find someone to come out same day on a Saturday before our gathering and they were the only company that was able to accommodate. Mike came and was very nice and showed me the tool he used and explained how he fixed the issue. Great local service! I highly recommend!

Zoom Drain stepped in same day when another service provider had to cancel last-minute. They were great with communication and the technician arrived on time. Mike was super nice, professional, listened to my concerns, let me know up front what he thought was causing the issue and provided a very fair estimate on cost. I haven't had luck with plumbers in Austin over the past few years, and I am grateful I found Zoom Drain - they will be my go-to plumbers going forward!

It’s not like anyone really wants to pay for emergency septic tank pumping 😄 but I’m glad I found a company that managed expectations and didn’t turn a stressful expense into something even worse!

Zoom Drain was clear, communicative, respectful and helpful - with very fast same-day service! They even texted a photo of their technician and truck so we’d know who to expect at the door.

They charge a flat rate for 1000 gallon tanks, and anything additional is billed by the gallon, not by time spent. This seems fair and honest, as most tanks are under 1000 - and anyway, what if their pump runs slow?!

I called a few other places before calling Zoom Drain - one of which didn’t even accept credit (!?!), and all of which were either more expensive - or less transparent in their pricing.

We really appreciate your help today, Thomas!

At 10:30pm we discovered that both of our toilets were clogged. I called the first plumbing company that came up on Google for emergency service and was told someone would call back shortly. After hearing nothing for an hour I called back and was told the same thing once again. Waited all night for a call back and heard nothing. At 6:30am I again called, informed the person what had happened and they literally said “Wow” and again promised someone would call. At this time I called Zoom Drain, was give a 4 hour window when someone would arrive, along with a text. I immediately called back to cancel the service that never called the entire night and waited for Zoom. They texted that they were on their way and arrived within an hour. They ran a camera in the drain, showed me the clog and promptly jetted the pipe, clearing the clog and leaving the pipe as clean as new. I asked when they would have showed up if I had called them at 10:30 the night before and was told 11:00. I was given a discounted price along with a 14 day guarantee that if the clog returned they would come back at no charge. If you have a clog, don’t waste your time with other plumbing companies. All Zoom Drain does is clear drains. Call them first. I know I will from now on.

I am a maintenance director for an assisted living. Sometimes even I need to call in the big guns. Thomas and the team at Zoom are hands down amazing! As a business 2 business reference you need to put their information in your contact list under plumbing. I highly recommend and I don't normally take the time for reviews unless the customer service is awesome. Great job Zoom!

My wife met with the technicians, and as a business owner she deals with a lot of service providers. She was notably impressed with the interaction. They were both extremely friendly, respectful, and professional.

Great experience from start to finish! Every interaction I had with the team was top notch! From the first contact to the moment I said goodbye to JC, was professional, courteous and worth every penny! Thank you Zoom Drain Central Texas! I will refer you to everyone I know in the Buda area!

We just had JC out and it was the best experience -- he was so kind, more thorough than any other plumber I have ever interacted with, and really cared about our problem. We had a different plumbing company out 3 days ago that was unable to resolve the problem and recommended a much more involved solution...so before we proceeded with that complicated recommendation we decided to get one more opinion and attempt. Im SO glad we did, because JC resolved the issue easily, and was willing to really spend the effort to figure out what was going on. He was knowledgable, personable, and a delight. I would recommend Zoom Drain to anyone and will be reaching out to them first next time I have an issue! Thanks JC!!!!

Zoom Draining responded to our crisis immediately. Michael Yetter provided excellent professional service. Clear explanations, patient in answering questions, gave a fair estimate, did the work efficiently and expertly. I would definitely call upon him again!

JC did a great job installing a new water line for our water filtering system. He came out to my home in advance to take a look at the project, provide recommendations and a quote for the work. He followed up afterwards to see if I had any questions, and we had the job scheduled within a few days. His work and attitude were both professional and friendly, and even helped me realign my drywall back around the work space. If the rest of the team is as great as JC, I highly recommend Zoom Drain for your plumbing needs.

Great company. Same day service. All of my toilets were not flushing and backing up into the showers. CJ showed up pretty quickly and got to the bottom of the issue. Very good guy, friendly and knowledgeable. Thomas also came out shortly after to get the septic pumped out and very also very knowledgeable, he helped me come up with a better course of action to get the septic pumped and a septic tech to come out and diagnose the issue with the septic pump. I will be calling them in the future for any plumbing issue

JC OT was extremely pleasant to work with , arrived in a timely manner , fixed the issue I had with my drain and even helped me with something else I had a problem with for no extra charge. He does not rush , very attentive to details, and very knowledgeable. Will be using his services again

Zoom Drain is one of the best service providers I’ve ever worked with! Can’t pile enough praise on them. After an initial snafu with the inspection visit (free, btw), they made up for it with a discount, then rocked the job — cleaning 35 condo atrium drains — with amazing speed and skill. They took notes, photos and videos to send us a full report, explained issues and worked fast to get the job done in the allotted time to keep our costs as low as possible. Amanda, JC and Ernst were friendly, pleasant and knowledgeable. Learning it’s a woman-owned business was extra icing!

Thank you so much . JC found nasty on the drain cover and cleaned it off. Then he got the snake and pulled out hair, a band- aid. Service was great and enjoyed talking with him and assistant. Showed me what it was and put cleaner in and drain smelled so nice not stinky anymore. I will recommend your company to everyone.Thanks a million .

The whole process was handled professionally. Amanda was kind and followed up on everything. JC the technician who came to my house and performed the service was super cool, kind and professional. I would highly recommend Zoom Drain and hope you get assigned JC.

I recently had the pleasure of working with Zoom Drain, and I couldn't be happier with the experience! From the moment I called, their team was friendly, professional, and extremely personable. They made the entire process easy and stress-free. The technician who came to my home was knowledgeable, thorough, and respectful of my time and property. They took the time to explain everything clearly, so I knew exactly what was going on.

Zoom Drain definitely earned my trust, and I wouldn’t hesitate to call them again for any future plumbing issues. Highly recommend!

From the person that answered the phone to the technician that came out my experience with them was great.
I called Friday, January 10 late in the afternoon and asked zoom if they could come out and pump my septic tank. The lady was very nice. Told me exactly what to expect. Asked a couple of questions. Schedule a time for the next morning. Thomas showed up right on time. He was very nice very polite great communication skills. Got right to work and got it done. If there’s such a thing as having a good time watching someone pump your septic tank I think I just experienced it. Lol. I asked Thomas if they could put me on a maintenance schedule to alert me when I may need to have the septic system pumped again. I would definitely recommend them.

I needed hot water heaters flushed and Zoom Drain promptly responded. JC was our tech and he was incredible. Very knowledgeable, helpful and respectful. Would recommend this vendor to anyone who needs plumbing work.

JC was fantastic and fixed my sink draining issue. He was great with my dogs as well, which is a relief when someone is entering your home. The pricing was fair. I was very happy with the plumbing work done. I will be calling Zoom Drain and requesting JC in the future whenever I need plumbing work!

Maxwell & J.C. did a great job. They communicated their arrival time and walked down our curving, hilly, tree-lined driveway to plan before bring the truck on-site. They understood the challenge posed by our property and handled it without damage to our driveway or trees. Yeah! I'll be calling them again the next time I need septic pumping services.

We had an outstanding experience with Zoom Drain of Central Texas! They were incredibly professional, efficient, and prompt in addressing our clogged drain at our facility. JC and John were knowledgeable, thoroughly explained the process, and got everything back in working order quickly. The level of service exceeded our expectations, and we’re so grateful for their expertise. Highly recommend them to anyone in need of drain services—definitely a 5-star experience!