HVAC reviews in Rockwall, Texas

These guys are super knowledgeable and friendly. I can't believe how good the customer service is. I will definitely be back.

I bought a 240VAC 30amp single pole fan motor contactor to replace the faulty one in my condenser unit from AACA Parts & Supplies in Rockwall, TX. It worked for about 5 weeks then failed. I returned with the faulty part and my receipt asking for an exchange. The manager made it clear that they would provide no exchanges and that all sales are final so I was forced to purchase another contactor. I replaced the faulty one with the new contactor the same day. It worked for about 24 hours, then the new one failed. I ended up taking the old contactor apart and cleaning out the internal components for a temporary fix. The AC is working - for now. This batch of Jard contactors they are selling have some kind of manufacturing flaw that's keeping the internal mechanism from working correctly. Made in China. They do not stand behind the quality of the parts they sell. Glad it was just a cheap contactor and not a whole HVAC system. I'll just take my losses and avoid getting any parts from them in the future.

We have used Solve it Green several times. They are our go to company for all our HVAC issues. Most recently they installed a new system in a rental property. Job done right on first call.

Solve It Green AC - HVAC Services has been our "go-to" service provider for the past 16 years. Scott Johnson is so knowledgeable and does what it takes to get the job done. He has always done right by us and we couldn't recommend him highly enough!

Prompt and very dependable service! I wouldn’t use anyone else!

Super easy to work with and very helpful!! Highly recommend!

When Ryan comes to my house he is very professional. I know without a doubt that the work that needs to be done will be done right.
Thank you
Dana Smith

We have used them for years. They are extremely professional and well versed on their products. Great prices and excellent service. Highly recommend.

Highly recommend Element . Followed up with us on an AC unit they installed in August . All running perfect and did a check of our old unit while they were here👍

They came out fast and on time! Didn’t make me wait. The technician was courteous and thoroughly explained the work. I definitely recommend them to anyone.

Recently had techs come to my house and service my AC system...they had previously repaired and did maintenance on my heating unit few months ago.

Excellent service, very reasonable rates and their techs are friendly and top-notch...Highly Recommend them eapecially if Supporting Local Businesses!

Our experience with Element Mechanical has always been great. They are honest. They go above and beyond our expectations.

These guys are awesome. They will give you a great deal and their work holds up. Call them when your AC goes out.

Very professional and knowledgeable! Ryan explained everything during the 2 visits and was able to get my repair done quickly once diagnosed and part received. Great service!

Contractor was hired to do warranty repair and broke ceiling drywall, and then had a not liable disclosure signed by a renter. When called back they denied doing so and then refused to complete repair. Would not even provide information regarding a/c blower motor when asked even though co- pay had already been paid. At that point contractor chose to start insulting me and cursing at me. Low class operation. I would run before using this company.

Ryan was great, I used them from my home warranty so I can’t speak for pricing. But I had same day service and problem fixed along with tips of what to do!!

Element helps us whenever we need help with our central air. We have a series of 20yr old systems that Element helps to maintain and service. The responsiveness is top notch where they often come out the same day we call or early the next day, even in summer heat.

Horrible and every term of the word

I had a service person come out and charge me $600 for repairs on my upper level unit. The service person blew out the drain line and did other repairs. 4 months later I had to call them out again and this time the service person adjust the refrigerant levels and says everything is fine. Within 2 days, we noticed where the AC unit is the walls and ceiling had accumulated water damage and the AC still wasn't working properly. The 3rd service person comes out and finds the unit freezing up, which caused the fluid to run down the walls and ceiling in my home. I contacted the owner who refuses to pay for the walls or ceilings that was damaged because of workers negligence. If anyone is reading this please be aware and DO NOT USE THIS COMPANY AT ALL. At the end of the day they are not trustworthy and I questioned the professionalism and competence of the service people they use. If I could, I wouldn't give them a 1 star

Ryan and team are always great - responsive and super helpful in diagnosing and fixing any issues. They consistently go above and beyond to put the customer first and solve any issues that arise with exceptional customer service and fair prices

Called thru my home warranty company due to ac not working upstairs! Tech was here for 5 min. And informed me there was a leak in the coil. Red flags went up when he said I need to replace the entire system! Said my home warranty will not cover. Did not tell him at the time I Am familiar enough with HVAC that this did not sound correct. Decided to call another HVAC person I trust and he told me the pressure caps were not on! Called the company to have a supervisor call me! 15 min later the tech who had been out called my wife on her cell thru the home warranty company and called us liars. I will be forwarding this to the BBB.

Technician are amazing. Office lady that answers the phone is horrible. They order parts and can't give you an ETA on when they will arrive. I been a technician for 9years I worked for 2 different companies, I worked with over 100 different companies and I have NEVER heard of a company ordering parts and not being able to track them. They called and said "our tech is on his way". 1hr later tech NEVER shows up, so we call back and ask for an ETA on our tech and the lady says "your not scheduled", so we said "well y'all called and said tech is on the way", she said "no we didnt". Why would we lie about that lady? I would AVOID this company is it was not for their technician.