Home Services reviews in Pasco, Washington

Pasco Wa - New customer this year. Started out great, been 2 months since my 1st treatment of trees and lawn fertilizer. Called and was told they had a scheduling problem with IT and were sorry. Lawn looks terrible because it needs treatment. Not impressed they don't have a backup system like (print out the schedule for the next three months) in case the computer goes down or the program fails. Asked them to move up my treatment to this week and was told they had no openings. Not impressed with the service at this time

Professional quick service. Didn’t know he arrived and made contact with him in the backyard. He said he was applying the Revive application. Had to remind him to apply the Revive on the other side of driveway. It was as his first time servicing my property. He was quick, and professional.

From my experience as a first time, Trugreen customer if you have an existing lawn that is healthy and doesn’t need a lot of extra work and you want someone just to show up not talk to you and just do it. Trugreen is a good company to go with but you have questions about your lawn with the technician forget it they don’t have company phones so the technician can’t talk to you one on one and most of the time when he says he’s gonna be there or the computer says he’s gonna be there at a certain time. Never once has he shown up I don’t think it’s necessarily his fault but he has not shown up on time. They gave me the timeframe and what she was supposed to show up I was sat at my house for about an hour and a half two hours and nothing and then the minute I left to go back to work he shows up so sorry company is not for me. Gonna try another one.

Jamie was our specialist today and he did an amazing job. We have always enjoyed the service but today he really made a difference! After applying our fertilizer, he took the time to get out his blower and blow all of the excess off of the patio and around the pool. This is always been a nuisance for me as the dogs track it in and try to eat it. You don’t know how much I appreciate what he did today! Thank you!

Every thing is explained well of the work being done. In the beginning, I was very frustrated that I had signed up for a year and I kept getting bills telling me I had to make a payment, which I had already made. Very hard to get customer service with this issue.

Always thorough and goes the extra mile to provide the best possible service whether its the lawn, groundcover or trees. Customer service in person, on the phone pr with a specialist is always exceptional.

DeWayne...a complete keeper! He came in, did his job, and didn't cut corners! VERY IMPRESSIVE!!!

Very professional and timely. Dwayne told me what he had planed and in no time he was done and on his way.

TruGreen has brought my lawn back from last years chinch bug infestation. It looked like someone had pee'ed all over my lawn and killed it in a funny design. Turns out the chinch bug was eating and killing my lawn in swirling patterns. I had been watering extra with the heat for 2 weeks and that is all they needed to go crazy on my lawn. They sprayed them to kill them and then 2 weeks later re seeded and fertilized and now this is April 15,2025 and the lawn came right back for spring. In fact it was healed by November. They had started to treat it in October.

We received a thorough lawn treatment and analysis. The technician explained what he found and what he did. He gave us a few recommendations. Unfortunately he was not licensed to treat for aphids which we have. We will need to have another visit to get the aphids treated.

We had a second visit today from William who was able to treat our trees and shrubs for aphids. He discussed his plan and treated all of our trees and shrubs today. He did a great job.

For a large corporate lawn care company they train a dedicated team of professionals who ring or knock. They always make an effort to say hello and get your input before they start. They each know the ins and outs of the industry. I am happy to see the great results of my healthier, much greener grass, and less garden weeding with the new flower bed weed service.

See my updates below . . .
• 12 October 2025 . . . TruGreen came to do their fall treatment and it’s a mess. PHOTOS taken (10 Oct 25) of the front yard. SEE for yourself. Neighbors are asking what happened! Note, TruGreen is not “true” to their word and does not interface with the customer via phone or in person.
• 26 June 2025 (Thursday) . . . We still not have heard from TruGreen. We've emailed and called and got no where. Note, TruGreen is NOT true to their word.
• 19 May 2025 (Monday) . . . On 16 May, I emailed TruGreen and included our contact info and will follow-up. With the weekend, I will give the company time to respond.
• 16 May 2025 (Friday) . . . Notice to potential customers . . . read the comments and pay attention to reviews regarding communication. We paid for a year of service, received two treatments and the third treatment is overdue. Multiple times we have called and communicating with those at the end of a phone line is like dealing with a brick wall. Note as I type, two potential customers interested in TruGreen are now aware of our complaints and that's since yesterday.

Very fast and efficient job well done! Thanks Pat!

The tech showed up right on time. I had a really bad ant problem. The ants have been gone for several months now with only one treatment. Thanks!

Great service. Old school service. Great price

All Safe Pest Control has cared for my lawn and fruit trees for years and I have never had an issue that they were not able to take care of.

It surprised me how quickly he was able to come and provide service. Very professional, answered all my questions.. followed up afterwards. =)

I have been using All Safe Pest Control for years. Prompt and great service. Would recommend to others.

I got a call immediatly and he was at my house the same day. Told me to call him on Friday if we had any more issues. Called him back a few days later asking him to come back. He stated he would be there that day. Never showed up. Contacted him the next day, he apologized and said he would be there later that day, never showed up again :(

So responsive!! Our neighbors told us about Sawtooth after we had been using a large chain pest control and were frustrated with the lack of effort from the technicians. I reached out to Sawtooth and he was available same day for an estimate and then even did the initial right away! He found so many pests and things were not aware of, and went way above and beyond. He did shop, bushes, rocks and everywhere. So happy to have found Sawtooth!

Pat was awesome!! Knowledgeable, on time, and did a great job!! Would totally recommend!!