Electrical reviews in Denver, Colorado

We had solar panels installed by them a little over a year ago. The solar panels work well and we have been happy with the quality of the product. Unfortunately, they broke several roof tiles during installation and they are still not fixed. We follow up every other week and they just don’t seem to care. In hindsight, we should have believed the reviews and gone with someone else.

We chose to install with Scott Bustios with Sunrun and had a great experience from start to finish. Good, clear communication throughout the process.

Christian Manzo and the Hercules crew did a great job. They exceeded expectations. They did an excellent installation in a single day.

They have great sales. Once it one however you get nothing. Their app is lame not a single representative lives in the US. I had hail
Damage in May and roof needed to be replaced. Call and got told I’d have a case manager assigned and I I’m now on my third one and they keep emailing to get the panels off. I had called and threw a fit and they assigned me a 3rd party contract who called me and explained every thing and as of Aug 26 the panels are
Finally off. Sunrun has no clue how to be good anymore they great upfront but after your are
Stuck with stupid. I will say there panels withstood the hail very well no damage.

So I went up on my roof for the first time since having panels put back on and they damaged by brand new roof. They put holes in it and then patched it up with some sort of goo there Less trash left on the roof that was blown underneath the panels that I had to pull out the Electrical conduit that was pre-existing before they took the panels off. Was not installed properly so it’s pulled away from the house. It’s absolutely unbelievably disgusting that a brand new roof gets damaged because of the incompetence of the people that they hire to do the work. I even tried to work at reach out to the contractor that did the panel reinstallation and of course, no response. Sunrun hasn’t even bothered to call me.

In December 2021, I installed solar panels with Sunrun, anticipating their comprehensive services, including enhanced customer support, improved maintenance, and expedited service.
However, in June 2024, we got hit by massive hail storm which caused us to replace roof. Consequently, I requested assistance from Sunrun to remove and reinstall my solar panels. They quoted me a fee of $6,000 for this service, which included the removal of 12 panels. I agreed to pay for the service, but the uninstallation process took an excessive two months.
Despite the roof repair being completed, it has been seven months since the reinstallation of the solar panels. I have been making monthly payments for the solar panels and have been paying my electricity provider for the electricity usage.
I have been contacting the solar company every other week to inquire about the status of the reinstallation, but I have consistently received responses indicating that they are awaiting the necessary parts and have limited ability to expedite the process. I am uncertain about the specific parts they are waiting for, as this is a routine reinstallation of the same panels.
The customer service provided by Sunrun has been consistently frustrating, and their service delivery has been inadequate. I am unable to utilize third-party services for the reinstallation, as they have informed me that it would void their warranty if any issues arise. This restriction is unfair, as I am paying a significant amount for a service that is not being provided.
I am uncertain about how to seek justice from these corporate entities. Furthermore, I am unable to void the contract, as they claim that I have not completed the year of service. This is unfortunate, as I am not receiving any service from the panels.

Do not use SunRun. In Colorado. If you have it get rid of it. Sun run no longer services Colorado which means getting your system serviced is near impossible. They are supposed to credit you if your system works below 90% and most of the last three years the system my dad had installed has not worked at anymore than 30%. Now that my dad has passed they want me to transfer ownership of a system that does not work. As a master electrician my review is thumbs down on equipment and quality of install and customer service.

We spoke with someone at Costco about Solar with Sunrun. The salesman Scott Bustios reached out and set up an appointment with us to review the product and determine what size system we would need for our home. He was great with no high pressure sales tactics. Sunrun did an evaluation of our home and Scott presented the options. The process was very smooth, we got on the schedule and when the guys came out they were very thorough and completed the installation in one day. The meter was changed and the inspection was done. We have been very pleased with the whole process and would recommend Sunrun to anyone interested in having solar installed on their home. I also like their app where I can see how much energy we are producing on my phone. Great Experience!!!

I have to say. These solar panels will take a bullet and KEEP PRODUCING! 10/10 would recommend!

I spoke to customer service after finding the damage, and what caused it, and I was told that there was no need to change out the panel as there was no loss of production from the incident! WOW! Now if production goes down they said they would be happy to replace it at that time and it would be covered under warranty.

Also I can keep my house nice and cool with my AC constantly running all summer long and my Xcel bill is never over $100. And that's pretty amazing (700sqft home for reference). Love the use of solar!

Christian and his installation team did such a professional job. He, Christopher and Jonathan ( as I recall) were among the best I could imagine. Quiet, knowledgeable, efficient, personable. I sooo appreciated their concerns about safety as well.

We have had Sun Run Solar for about 6 years now and we had always had great experience until recently. When they installed our panels they put a hole in our roof that they never sealed and now we have a leak into our master bedroom. We have been trying to get it fixed for a month and it has been IMPOSSIBLE to get ahold of our case manager. If you are reading this Sun Run our case number is 11443994.

I have been with Sunrun for about 6 years now and I would not recommend them to anyone. Ultimately, we have saved no money despite the panels generating energy. Additionally, sunrun will charge you to remove the panels and reinstall them if you need to do any work to your roof, even though we are leasing the panels & do not own them. It is simply not worth the hassle and their customer service is not in the business of providing customer satisfaction, it is clearly all centered around sales and making money. There are many lawsuits against this company for their sales tactics, and it is very clear why. I wish we never signed up!

I am extremely pleased with both of the solar systems that I’ve had through Sunrun! Scott Bustios is extremely knowledgeable, and made me feel confident in my decision to move forward with solar. The energy and cost savings that I experience on a monthly basis are a huge benefit to me personally.
I will never not have solar for the rest of my life - thank you Scott and Sunrun crew!

I bought my home with a solar system, and I am very happy with the transfer / communication from Sunrun. My real estate agent assured me that they would handle everything, because he has a system himself, and other than signing some transfer docs it was incredibly easy.

Update 4.4 - I've been in the home for a few months now and just experiencing my first month with OVER PRODUCING! My Xcel bill was only $6 for the connection fee and taxes!

Excellent representation by the sales team who answered all of our questions and allowed us to help with the panel pattern/design. The installation was quick, clean and efficient. Easy to navigate account management and frequent contact with their team is an added bonus.

Very professional, installed as promised! Our client rep, Bryan Matthews, was great to work with. Without his knowledge and guidance I doubt if we would have gone forward with the solar project. I love checking the app every morning to see how much energy we generated the previous day.

I'm very happy with Sunrun's sales and installation process. Ro Murdock did a good job answering my questions and walking me through my options. They explained how a solar system could be a good long-term investment, particularly with the federal tax credit and Xcel's cooperation to reduce my electric bill to zero each month (yet still provide me with energy when the sun isn't shining). I am proud to have invested in reducing my carbon footprint.

We have used Sunrun since 2010 and the largest reason I am happy with our choice is we don't think about our panels. They have worked amazingly well since installation, we have been contacted when there have been issues and they have been resolved immediately. Customer service has been easy to understand and they seem happy and eager to help us the few times we have had questions. We haven't thought about our lease and gotten great benefit from the lowered electric bill from clean energy. We highly recommend seeking this company out.

I am a general contractor and I’m blacklisting sun run. We will never use them again for solar removal and replacement. Their communication is terrible, they treat homeowners like absolute mud and they send out additional invoices after the work has been paid for to double bill you. Run.

Absolute garbage service, our system has been down since February 2025, service techs have been out 3 times from Feb 2025 until now, December 2025. System still hasn’t been fixed, and we’ve been paying every month - they won’t let us cancel.

Don’t waste your time they don’t care about people, solar, or repairing your system - they just take your money.

Paul Rypkema at Sunrun is amazing. He assisted me in buying solar by providing me information and time to make a good decision. Their tech installers did a thorough job installing down to painting the conduit to match our home's roof and siding. 5 stars earned!

Proud to say that we are pleased with our Sunrun experience! My friend, Ryan Sweeney, who is an Energy Consultant at Sunrun in San Diego, initiated our solar adventure. Sunrun made the process easy because of their clear communication. My husband and I have always wanted to have solar and now we do thanks to Sunrun. Thanks for making our house more energy efficient!