HVAC reviews across the US

Tanner resolved my electrical issue in under 10 minutes. He was courteous, professional, and kept me informed throughout the process. I truly appreciated his clear communication and prompt service. I’d gladly recommend him to others and wouldn’t hesitate to book him again in the future

Tanner & Jacob were fabulous workers. They worked really well together & made sure that I was pleased with their work. I had 3 chandeliers to be hung & they made sure the length pleased me & made them shorter as I requested. He checked my plug in kitchen & then brakes box & explained to me because of age it could easily catch fire. He gave me a quote & had them to install a new one. I would highly recommend them to everyone!!

Tobin was great, honest, took pictures for me and didn't try to sell me on anything. He explained my options for my problem and left me to decide what action I wanted to take. Definitely would recommend.

Tobin was great! He came out and did my HVAC tune up! He took his time and was very informative about what he was doing and his findings and recommendations! Top notch customer service!

Jake did a great job explaining what services he would be providing for my central air tune up. He was patient knowledgeable and polite. I always recommend Cap City to my friends and family.

Spring and fall tune-ups are always on time and show up when scheduled. Jake lets us know if we have any problems and if something is still working but is towards the end of its life. Really like knowing where our system stands. And like Jake as the technician.

Great experience with Capital City. Vito came out at 3:45 on a Friday, assessed the issue, got the parts, and fixed my HVAC by 6. We appreciated his extra effort to make sure we had A/C before going into the weekend. Vito is a definite asset to the company!

Zack was super sweet and informative during our tuneup! Highly recommend him as a technician. He was someone I would trust with my HVAC system.

If you are looking for an honest, professional, and timely HVAC company.. look no further! Capital City Heating and Cooling was so nice to work with. “Fats” and his crew showed up EARLY to replace my AC unit. They were fast, clean, professional, and they take the time to make sure you know how to work everything before they leave.

Jacob Holley with Capital City was absolutely amazing. He showed up on time and was able to install my front porch lights in a matter of minutes. He was also very informative and gave many helpful tips and recommendations.

If I could give a "10" I would. Capital City provided superb service. They were always on time, worked very hard in the height of the heat we had this summer. The installation of my new Carrier looks beautiful. They were very careful, courteous, hardworking, and took the time to call attention to several things that the other companies I talked to did not mention. If you want the best HVAC company in Richmond, I would highly recommend Capital City, which I have already to several people.

Had a great experience with Jake. He found several issues with our HVAC unit / ducting that another company installed in 2024 and we truly appreciated his thoroughness and attention to detail. Looking forward to utilizing Capital City Comfort Solutions for more work in our home.

Tobin Fitch was on time and very efficient. Capital City always does a thorough job. I also had electricians come out with Capital City and they did a home safety check. Tanner and Hayden were great. I highly recommend using Capital City Comfort and Solutions. I have been using them since 2018.

Jake and Zack did a great job with our regular maintenance call. They were professional and tidy with their work. They answered all my questions and did not rush through the explanation or the work. Highly recommend!

Hunter was fantastic! He showed up on time, was incredibly professional, and explained every step of the process in a way that was easy to understand. You can tell he takes real pride in his work—he was thorough, efficient, and made sure everything was running perfectly before he left. It’s rare to find someone who is both skilled and genuinely kind, but Hunter is exactly that. Highly recommend him for any HVAC needs!

We set up a maintenance plan with Capital City Comfort Solutions and had a wonderful experience with our first HVAC tuneup today. Jake communicated thoroughly with when he was going to arrive, what he was going to be doing for the tuneup, and explained any concerns found. Great service all around!

We were looking for a solution for our Florida room and we looked for quotes for a mini split. We contacted Capital City and they came to give us a quote. Tony was incredibly knowledgeable, and understood our needs. He did a great job with our quote! Once we decided for Capital City to do the install, Tony worked hard to help us with financing options to finalized our proposal. He was very communicative and detail oriented. We had our install today and it finished in about 6 hours! Tony came and was able to come early to talk to the crew. Jacob and the other technicians worked hard, and they asked for our preferences when needed. Very communicative! Everything looked clean after the install and our room is amazing! It is in great temperature now. We can’t wait to hang out in there! We highly recommend this company for a mini split install! We were impressed from start to finish! Thank you Capital City!!!

Vito and Jordan helped with a new install for us. They were timely and insightful when it came to the new unit and how it worked. They were able to get our old unit out and communicated everything they were doing. Vito came out a few weeks later to check on us again and make sure things were still operating correctly and has still been checking in with us. Very professional throughout the whole process!

Capital City came highly recommended to me from word-of-mouth friends and from my realtor. The entire process from the initial consultation to the comfort specialist coming out to my house was easy to set up and so informative. Andrew explained everything to my wife and I, made sure we understood exactly what work they would be doing and how that would impact us. There was a charge for the initial diagnosis and tuneup, but it was much cheaper than other quotes from the area. They offer interest-free financing, which is great. be confident when reaching out to capital city, they might be the best local option in Richmond.

I had a very disappointing experience with this HVAC company. They charged me an $89 diagnostic fee just to tell me that my heat pump needed a coil sensor — a simple job. My parts were fully under warranty, yet they still tried to charge me **$700 just for labor**, which is absolutely unreasonable for such a small and quick repair.

It feels like they take advantage of customers and inflate prices even when the job is simple. I don’t appreciate companies that pretend to help but end up trying to squeeze as much money as possible. I definitely would NOT recommend this company, and I will not be using their service again.