HVAC reviews across the US

I set an appointment a week ago my only day off for awhile. Waiting since 11 am and no one text or called. I reached out and was told the tech had strep and if I could reschedule -- really?! NO. Wasted my time and day. Will not call them ever!!

After a horrible experience with another local company, we called Aspire for assistance. Technician Chris came out in a timely manner, and the dispatch was very communicative about when they would arrive.

While in our home, Chris was very personable and took the time to show us everything he was doing to diagnose the problem with our AC. He was thorough, diligent, and very kind to our family. Prices were reasonable for the service and care we received. Will be signing up for their membership to continue receiving this level of service.

We called Aspire to service a split unit we have in basement. We specifically told them it was a split or secondary unit. Not the main unit. The tech arrived at our residents, came inside the basement
cut on the split unit inside. Went over to the breaker box. And went outside to look at the other part of split unit outside. Then told us "it couldn't be fixed" & they don't work on 10 year old units. And then proceeded to persuade us to buy new split unit. He didn't do any testing. Nor service outside piece to split unit. As a matter of fact he took only 10min to come inside & go outside just to tell us he couldn't service it. And still charge us $92! We told him we didn't want to pay for another split unit at this time. He then told us we owed $85 plus tax, that made the total $92. The service was unsatisfactory & the tech barely even touched the outside split. unit. We reached out to Andrew and Zach for a refund but they have yet to return our call. The female representative who answers the phone is belligerent is unwilling to refund our $92 for inadequate service. We recommend anybody dealing with Aspire to make sure they get clarity on the fees for techs coming out and barely touching the unit or not doing any testing or diagnostics. Please send my mom's her refund Andrew or Zach?

Ed was very professional and friendly I would recommend him he does a great job and gets it done right

Mr Ed Querner just left my home after checking out my broken A/C. He suggested an entirely new system and I felt like he was being honest with me about it. He was very trustworthy, polite and friendly. The work should be done tomorrow which is great. If need help with your Cooling and heating system, ask for Ed. He’s great.

Ed was awesome! He was respectful, and got the job done, quickly. Second time he has been here!

My AC went out all day yesterday. We tried and tried to fix it ourselves but Ed popped in my head. He was here today to help us out & gave us clarifying answers to our questions. We get our new system tomorrow & I couldn’t be happier. Thank you Ed for all you do! We really appreciate you.

Just moved into a new house and our ac had been acting up. Called Action and was able to schedule an appointment pretty quick. Our tech was Carson C. who was really helpful, and found a problem we didn’t even know about. Really happy we went with them, and went ahead and signed up for their membership. Highly recommend the company, and Carson.

Triston was the one who initially came out and diagnosed everything! Carson was the one who did the installation process! Both were absolutely amazing from the beginning to everything was completed. Had to get an entirely new unit but the both gentleman made the process so much easier! I highly recommend yall to anyone who is needing help! Both were knowledgeable and kept me in the loop every step! Carson completed the installation quicker than expected and did a great job!

Our AC had stopped blowing cold air, and Action quickly sent a technician, Ed, to diagnose and fix the issue. The service was prompt, professional, and courteous. Ed did a great job, and we’re very impressed with the quality of service. Highly recommend Action for their excellent customer care!

Adrain Zuniga was very polite & easy to work with. Great job.

Tristan, very friendly and knowledgeable. He explained our heater issues and was so kind. Signed up for membership.

Ryan was very good at what he does. Very pleased with the work. Very friendly young man and will call Action plumbing again .

Ed was very professional. He stayed after hours to make sure all of our questions had been answered.
We highly recommend Action Air.

Ed came out and was able to figure out what our issue was even though it wasn’t maybe the easiest to see. Great job and was very quick with his work!

Ed was so great and thorough on our inspection. He was so kind and helpful when asking questions. Highly recommend

🌟🌟🌟🌟🌟 5-Star Review for Ed Querner!

From the moment Ed walked in, I knew my home was in great hands. His professionalism, friendliness, and expertise immediately stood out. He took the time to accurately diagnose the issue, walked me through clear options to solve the problem, and never rushed a single question I had. It’s rare to find someone who combines technical skill with such genuine care for their customers.

Ed made sure my system was back in action quickly, and he went above and beyond by cleaning up thoroughly—leaving my home better than when he arrived. That kind of attention to detail and pride in his work is something you don’t see every day.

The picture on his card says it all—Ed’s warm smile reflects the trustworthy and dependable service he provides. He’s not just fixing HVAC systems, he’s giving homeowners peace of mind.

Thank you, Ed, for your commitment, honesty, and top-notch service. I would recommend you to anyone without hesitation. If you’re looking for someone who treats your home like his own, Ed Querner is the one you want!

Ed was a life saver. He repaired my old unit to get us by until the new unit can be installed. He done this in less that a hour. Later the afternoon we sat down and picked the new unit. We his knowledge and my concerns I look forward to the new unit. Great working with Ed and the office personnel. They keep me informed on Ed,s ETA. I look forward to the install of the new equipment. Thank you all.

Ryan Aguilar did a great job! Left everything clean, explained how things would work, and was very professional! I would recommend working with them!

These guys came out to assess & replace my water heater right before the snow storm rolled in! So thankful! Quick, great service!

Mr Ed is friendly and nice. He is very good in customer service. Makes the customer feel comfortable and valued.