HVAC reviews across the US

We had a fantastic experience with Ed! Our HVAC unit was acting up and not heating our home. We were able to schedule an appointment the very next morning and he came out promptly. He not only fixed that issue (and found out we had a warranty on it from the previous owner we didn’t know about which saved thousands), he also remedied another problem we were having with our unit. Plus, it didn’t break the bank! Thanks, ed and action!

Ed was so helpful and knowledgeable. As a first time home owner, I had no idea where to start in the maintenance of my HVAC system and he helped me to understand what to look for and what to do filter wise. He also answered any and all my questions I had. I am extreme thankful!

This is the second time we've used Action Air Plumbing for our HVAC needs and both times we've received a first class service. This time it was Adrian who fixed our issue, along with suggesting some maintenance steps to take to protect our system from future issues. But the great service started even before Adrian arrived. We saw their website said they answer the phone 24/7 so we called the number at 9:30 at night when we realized we had a problem expecting to have to leave a message and we were surprised to talk to a real person. How rare is that nowadays? We arranged an appointment for the following day and even before Adrian arrived during the allotted time frame, we got another call to let us know he was on his way. 5 stars all the way.

Ed came out and was very professional and new the right questions to ask. He also offered a great suggestion for a home air purifier and talked about his personal experience with them, but was not pushy about having me commit to anything. He gave me the recommendation and let me know they would be here for me anytime I wanted to move forward. I really appreciate how professional and down to Earth all the technicians are, and couldn't be happier with being a customer.

Ed came out to my business to problem solve issues that I am having with my HVAC. He listened and provided suggestions without trying to oversell or push any unnecessary work. I appreciated his willingness to listen to our specific issues and develop a plan to improve our system. All of my interactions with Action Air have been very positive and I will continue to use them for my HVAC needs!

Ed was very friendly and knowledgeable and was able to diagnose our issue immediately. He checked other components in our condenser unit and told me that our capacitor reading was low, but probably wouldn't need replacement until next year. It's this kind of honesty that will keep my coming back to Action Air & Plumbing whenever I have mechanical and plumbing issues.

The office staff is also very courteous, thorough, and informative when it comes to scheduling and dispatching crews.

They did an Awesome Job installing a gas water heater and finished the job in one afternoon. That’s what I call Great service. I highly recommend Ryan Aguilar and his team to get the job done.

Ed Querner delivered excellent customer service on our service call for a heater repair. We value his professionalism and expertise from start to finish. The heater is working well in this cold weather. Thank you Ed Querner for your diligence. We remain pleased customers of Action Air Plumbing & Septic.

Action Air has always provided me with superior service. Their HVAC installation was quick and very clean. Adrian and his crew were very friendly and professional. They respond quickly to repair requests and get the job done. I highly recommend Action Air for their fast friendly service.

Ryan (and Josiah) was absolutely wonderful. I was so overwhelmed with stress and they both were so kind and professional. Everyone I spoke with were simply the best! Thank you for wonderful, prompt service! I will recommend Action to everyone!

The boys or men I’ve met are very much genuine people. The floor needed sweeping and installation I hope is correct. The dishwasher had a dent after already installed. I don’t really care at this point. I pray I don’t have problems with the water line. I pray I don’t have any problems at all. My faith in man is always shacky but I know God protects me from any harm. I felt safe enough to not have to watch every step of 4 hrs. I had video of all the work and whom did it and what was said. I don’t have any complaints because Ryan handled all my questions and concerns before he left the Job. I will recommend him to anyone looking for a great company of Men not boys whom I was blessed by God to find. Thank you!

Lubbock Heating and Air Conditioning made sure everything was working before leaving. The technician was careful and thorough. Very happy with the result.

Made us pay for work not fixed the first time

David has been doing this a long time. Very knowledgeable and professional!

They worked on our ac unit and we didn't even put in a work order for it. We've been without an AC for 5 days in 100+ degree heat. It was their mistake!!

I had an amazing experience with this company! Very polite and informative! Walked me through everything they were doing during the service call and they went above and beyond during there time at my house!

I had the pleasure of meeting Triston and Jack, these guys worked on my plumbing until they got it fix.I really appreciate them,they was really nice and courteous.They will forever be my new plumbers.

I was very nervous about hiring a plumber, as we’ve all heard a horror story or two. AAA was DEFINITELY not one of these stories. They were on time, professional, and arrived at my house clean. Immediately diagnosed the problem! Kept me informed of the process the entire time and were very efficient. They didn’t try and upsell/upcharge me and made sure I was satisfied before they left. I will ONLY trust them from now on! Can’t put these guys in high enough regards!

Our sewer line was backing up into the shower and toilet when we went to do a load of laundry and Justin Cambell and Tristen came out and were very helpful. They had a good attitude and kept looking for the root of the problem until they were able to find it. Once they found the problem they went to work on clearing out the main line. Thank y’all!

They repaired our urinal where I'm employed and two other plumbing companies could not repair it. Very knowledgeable, very professional and kind, exceptional quality service. We were so impressed. Then we had a leak in our home from our ceiling..we didnt know what to do and couldn't find where it was coming from. They came out as soon as I called and found the leak in our refrigerator water line...was chewed up by a mouse. We were so grateful and thankful the leak was found and repaired. We've never had a plumber that took great care of us. Thank you.

Incredible attention to detail and professionalism; the team transformed our ventilation system in just over an hour. The noticeable improvement in air quality is remarkable. Highly recommend for anyone needing HVAC ductwork done efficiently.